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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GiveSmart by Momentive

    Score7.5 out of 10
    N/AGiveSmart is a fundraising, event, and donor management platform. GiveSmart helps organizations to connect more with donors through engaging auctions, events, and digital campaigns.

    $2,395

    per year

    SAP Data Services

    Score7.8 out of 10
    N/ASAP Data Services is an offering from SAP to improve data quality.N/A
    Pricing
    GiveSmart by MomentiveSAP Data Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GiveSmart by MomentiveSAP Data Services
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GiveSmart by MomentiveSAP Data Services
    Considered Both Products
    Momentive Software
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    67 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    63 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    66 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    50 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    57 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    GiveSmart by MomentiveSAP Data Services
    Data Quality
    Comparison of Data Quality features of GiveSmart by Momentive and SAP Data Services
    Feature
    GiveSmart by Momentive
    -
    Ratings
    SAP Data Services
    6.1
    9 Ratings
    34% below category average
    Data source connectivity00 Ratings5.39 Ratings
    Data profiling00 Ratings6.09 Ratings
    Master data management (MDM) integration00 Ratings7.17 Ratings
    Data element standardization00 Ratings6.99 Ratings
    Match and merge00 Ratings5.19 Ratings
    Address verification00 Ratings6.38 Ratings
    Best Alternatives
    GiveSmart by MomentiveSAP Data Services
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Bonterra OneCause
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    SAP Data Quality Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GiveSmart by MomentiveSAP Data Services
    Likelihood to Recommend
    8.2
    (168 ratings)
    6.1
    (9 ratings)
    Likelihood to Renew
    7.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (167 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (166 ratings)
    8.7
    (4 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (5 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GiveSmart by MomentiveSAP Data Services
    Likelihood to Recommend
    Momentive Software
    GiveSmart changed the game for us in registration and bidding for our annual fundraising gala. We had tried several different software options and GiveSmart is far and away the best. It's AWESOME for our silent auction in particular, easy to upload items and helpful minimum bid and bid increment suggestions.
    Incentivized
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    SAP
    It's definitely one of the leading ETL tools, and it's the best ETL tool to use with SAP integration. If you use SAP HANA, then you should think about Data Services as your primary ETL tool.
    Incentivized
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    Pros
    Momentive Software
    • GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
    • GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
    • GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
    Incentivized
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    SAP
    • Integration with SAP ERP/ECC works really well.
    • A lot of flexibility in data creation, with different types of communication capabilities like BAPIs, IDocs, and Batch input.
    • Reliable and consistent results and easily enforceable data templates.
    Incentivized
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    Cons
    Momentive Software
    • Lack of customization options when building each page. The website winds up not looking all that professional.
    • The reporting functionality is not very helpful at all. This is a main area of improvement we've asked for.
    • Better customization of emails and texts through GiveSmart. Right now, they are limited, and you can't make them look very nice.
    • The process of logging back into your account as a ticket purchaser or donor is very confusing. Most guests don't even know they can log in to access their tickets, make another donation, etc.
    Incentivized
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    SAP
    • Debugging is not very easy. When one wants to see the flow of data from one Query to another, the process is not very smooth and efficient.
    • A lot of functions do not behave the way they should. I have faced problems with the count() function.
    • I have faced problems while loading Excel files. The same set of options will work in one case but not in the other.
    Incentivized
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    Likelihood to Renew
    Momentive Software
    For us, we have a very dissatisfying donor database solution right now, but we have built the hacks we need in order to manually integrate data we pull out of GiveSmart with the system. None of us are trying to reinvent that particular wheel, so for now, until the organization decides to upgrade the useless database we've been saddled with, we are satisfied to maintain our GiveSmart subscription. Might this change if we acquire a more sophisticated donor solution? Maybe. But we will also be looking for options that will integrate smoothly with GiveSmart. What we like about GiveSmart, we really like. GiveSmart is great at what it does really well, namely event management. Yes, they need to address the inflexibility issues that make customization and some report features particularly frustrating, but for our organization the benefits are outweighing the drawbacks at this time. Their customer service is top-notch, and they have done an admirable job of creating an extensive Help section and responsive Support department that can assist with how-to's for various tasks within the system
    Incentivized
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    SAP
    No answers on this topic
    Usability
    Momentive Software
    For the most part, GiveSmart serves our organization's needs for creating fundraising forms. It is especially useful for our peer-to-peer fundraising and event planning and registration efforts. The dashboard is relatively intuitive, and there have been improvements in creating forms and managing campaigns since shifting from Mobile Cause to GiveSmart Fundraise.
    Incentivized
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    SAP
    No answers on this topic
    Reliability and Availability
    Momentive Software
    We never experienced any issues with outages, the system being down, etc. It's extremely reliable. That's very important when you're dealing with financial and personal information! We want to make it easy for people to give, and it's great that we've never had to worry about service issues making that more challenging/
    Incentivized
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    SAP
    No answers on this topic
    Performance
    Momentive Software
    We haven't had any issue regarding performance or reliability with GiveSmart. We don't integrate it with any other software so that issue isn't relevant. The pages load quickly and reports are completed almost as soon as you hit the "run" button. Overall, the system works as designed and is pretty quick when people use it.
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    Momentive Software
    We contacted support for clarification on distributions and reporting, and we continued to get escalated. However, we never had our questions answered or resolved, which was a bummer. Other members have contacted support for other reasons and received the help they needed.
    Incentivized
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    SAP
    As other SAP products, there is excellent support by SAP on this tool. You can access the SAP Help portal in order to give support either from the huge community or directly from SAP.
    Incentivized
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    Online Training
    Momentive Software
    GiveSmart provides great training videos on their system. Not everything is covered with their videos but their support staff are very friendly and knowledgeable. I would have given them a ten but not everything is covered in their videos and sometimes you have to find the right word to search for in able to find the right training video.
    Incentivized
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    SAP
    No answers on this topic
    Implementation Rating
    Momentive Software
    We just made the change using the band-aid approach. In other words, we just went for it and taught the users how to do it at our first event and went from there. 90-95% of people haven't used a mobile bidding software so most everyone was on the same stage of knowledge so implementing it was easy as people didn't have to re-learn anything.
    Incentivized
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    SAP
    No answers on this topic
    Alternatives Considered
    Momentive Software
    I have been a guest at other non-profit events that utilized similar software, and I feel that the GiveSmart platform seems more user-friendly. I cannot speak to the efficiency on the administrative side because I have solely used GiveSmart, but I don't find GiveSmart lacking in any particular areas for our needs.
    Incentivized
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    SAP
    You cannot afford to run your business on questionable data. With SAP® Data Services software, you can access, transform, and connect data to fuel your critical business processes. Together, these enterprise-class solutions enable data integration and data quality, providing the right level of insight across your business so you can make better decisions and operate more effectively.SAP Data Services was previously known as SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator.
    Incentivized
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    Scalability
    Momentive Software
    We are a small, independent, private, nonprofit school. GiveSmart is very flexible and works extremely well for us. But I could also see it being equally efficient for larger school systems, large or small nonprofit organizations, etc. I never feel like the product is too "big" for us to use.
    Incentivized
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    SAP
    No answers on this topic
    Return on Investment
    Momentive Software
    • We have not used the database to its full extent, so I do not have specific examples as we have not used the donor insights very much
    • I appreciate that the events information is now transferring to the donor database so those contributions and people are being included in the master database.
    • Certainly much more efficient for a one-staff person organization as all of the information is in one place!
    Incentivized
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    SAP
    • Very positive impact in jobs maintenance since support auto-documentation.
    • Great impact on learning curve.
    • Great results in our Data Quality Projects.
    Incentivized
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    ScreenShots

    GiveSmart by Momentive Screenshots

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