Glassdoor.com vs. Indeed.com

[Glassdoor.com] is well suited for larger, older organizations who have had time to build up a reputation in the market and have lots of employees come and go. This means that job seekers will have a lot more data to peruse when it comes to company reviews, interviews, salaries, etc. simply because there is a larger pool of people to provide such information. If you are a small or new organization, [Glassdoor.com] might not be helpful for candidates trying to learn more about your company.

[Indeed.com] is a very helpful tool for recruitment. Just about every posting receives several candidates. Whenever the candidate pool is unqualified, it is easy to add more requirements or questions to knock those candidates out. There are several options to describe what kind of job you are advertising for. It is my favorite recruitment website.

• It's like a mirror to organizations to how its culture, leadership, practices, and processes are perceived by previous and existing employees.
• It provides key insights about our company, culture, the average salary for each role, and the interview process to the prospective candidates which helps them understand what to expect.
• Sponsored campaigns can be run to hire candidates especially when hiring is to be done in less time as people browsing on the Glassdoor platform are the ones actively looking for a change.

• The best free job advertising platform out there that is easy to use and integrates with our ATS Greenhouse
• ATS (Greenhouse) automatically posts every job to Indeed and requires zero effort
• Formatting of the the jobs from my ATS look good when "pulled" over to Indeed
• Able to integrate questions with rules that allow you to shortlist candidates in a more timely fashion
• Sponsoring portal has change a couple times. I do not love the new format as of 5/2021 but it is not bad.
• They allow you to use a credit card for sponsoring which linkedin will not
• Sponsoring criteria is good and has many options

• Company updates seem to provide little value.
• Tracking is constantly an issue.

• Indeed.com tends to have a lot of fake listings or listings which overstate a role and that drives some users away from using the service.
• Indeed.com's aesthetics are a bit dated so although the web sites functions are mature they also are a bit bland....if that matters to someone.
• They seem to try and push the sponsor (cost to you) job lists a bit strong.

Indeed is very simple to use. The interface is self-explanatory and not cluttered. I love the templates that are available to send to candidates.

Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.

I haven't had to use Customer Service much for Indeed.com but the few times I've had encounters they have been very nice and helpful. They ensure you are getting the most out of your money with the resources Indeed has to offer. You can speak to customer service over the phone or on a quick messenger setting on the website depending on what your style is or how easy you feel your question is.

LinkedIn is the most direct competitor and to be honest Glassdoor's offering does not match up. LinkedIn's product is superior as it is more developed, more precise, you can get more insights as an applicant and as a business. I would use both services but Glassdoor would not be my first choice.

We used and are still currently using other job boards. Some are free of charge, some are paid services. We do not want to stop using Indeed.com since it provides up with ability to post job postings for free. This is really appreciated. We do not want to disclose names of other services.

• We benefit from being able to see what former employees had to say about our company and how we can rectify any issues.

• Higher turnover in general for the positions we have hired for from Indeed which in some instances can hinder productivity. It is important to know that when using Indeed, you are getting volume/quantity and not necessarily top-performing employees.
• It seems like the employees found on Indeed are constantly job hunting even when currently employed.
• For our large-scale hiring, Indeed, all in all has had a positive impact as we are always able to fill the positions due to the large pool of resumes always on hand.