Global Shop Solutions' ERP software helps manufacturers deliver quality parts on time, every time. Available in the cloud or on premise, its 35+ applications include Scheduling, Inventory, Accounting, and Quality Control. It features AI-enhanced AP Automation and Sales Order Entry.
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Infor VISUAL
Score7.2 out of 10
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Infor VISUAL is an ERP software focused on manufacturing companies with business intelligence, planning and scheduling, and pricing, quoting, and estimating capabilities, among others.
ERP Manager in Information Technology at Viking Power Technologies (Oil & Energy, 51-200 employees)
Chose Global Shop Solutions ERP
We moved to Global Shop Solutions ERP from Visual. Even though the table structure in Visual was easier to learn, we gained a lot more visibility into things with Global Shop Solutions ERP. Visual was difficult to customize, you were required to use the consultant they …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We've run Global Shop Solutions ERP in several different business models and all of them have worked well. Repair: this is primarily customer supplied material, always new situations that are assessed AFTER the product arrives. Job Shop: These jobs are less guesswork, but still different every time. Engineering BOM's: These are a lot of assembly, less machining, but a huge amount of work in setting up the BOM's. Repeat Jobs: There are slight variations, but the overall process remains the same for all parts. In all 4 business situations Global Shop Solutions ERP has been able to meet the need, albeit differently. This is the strongest indicator that Global Shop Solutions ERP will work in MOST situations. Their flexibility makes everything possible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The fact that it is always live and updating constantly is very helpful to our processes.
The cross-module integration is seamless, allowing for what has been done in one department to populate into the fields of another screen quickly.
I cannot say enough about the support team both through the 800 number and through our CI Manager, and the weekly "Friday Features" learning opportunities. If you don't learn the system it is because you have not put forth any effort whatsoever.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
Still a bit clunky from the DOS days. It is always improving and has done so a lot recently but I still feel like the origins of the software weigh down the user experience when compared to software that employ more modern drag and drop, windows type cut and paste functions, or other Windows features that old DOS systems do not enjoy. The tip off for that is just how critical smart keys are in helping a user get through the screens.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
While I'm able to handle most service questions from my users, if I'm not available, calling GSS is typically a 10-15 minute call and the problem is solved for them. I am a super user of GSS because I'm the ERP manager and I have been using it for over 10 years. With that said, if I reach out to service, it's a BIG problem. I appreciate that even in those instances GSS is quick to grab data and get me off the phone to research it on their own. If it's a problem stopping work, they're all hands on deck to get us back running, but in most instances, I don't need that. I need them to investigate, find a fix, and get back to me while I'm able to keep working on other things. They are very good at not wasting my time and for that, I really appreciate them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We moved to Global Shop Solutions ERP from Visual. Even though the table structure in Visual was easier to learn, we gained a lot more visibility into things with Global Shop Solutions ERP. Visual was difficult to customize, you were required to use the consultant they assigned you, and anything not done by that contractor was not warrantied. With Global Shop Solutions ERP you have a ton of consultants to choose from, the pricing for them is very reasonable, and they are available readily. In our experience, Oracle was...horrible. I think if you have the need to take control of your ERP and be able to make changes on your own, Global Shop Solutions ERP is the only choice.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
See instantly all information for part number, sales history, customer info, makes phone calls easy instead of having to say, let me look into that and get back to you
Save money on purchasing goods, see history, now inventory levels, helps make sure we don't run out of items
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
