Likelihood to Recommend GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
Read full review If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
Read full review Pros Easy to use system for business conference calls Recording feature useful to playback information from the meeting Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located. Read full review Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat. Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there. Read full review Cons There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors. There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands. In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails. Read full review The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform. I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings. Read full review Likelihood to Renew GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
Read full review We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Read full review Usability I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
Read full review Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Read full review Reliability and Availability We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
Read full review Performance For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
Read full review Support Rating As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
Read full review Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Read full review Implementation Rating GlobalMeet was easy to get set up with the company and starting to use.
Read full review After a recommendation from a partner, as the system is very easy to use, we simply start. Read full review Alternatives Considered I was not involved in the purchasing decision, but choose GlobalMeet over
Skype in some situations since not all organizations permit their colleagues to join other
Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
Read full review I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.
Read full review Scalability This product seems to be able to handle the growing amount of work within our company without any problems.
Read full review Return on Investment The price for webinar for GlobalMeet is quite pricey compared to other similar vendors. GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective. Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients. Attentively support system that responds fast to queries and this saves time for us. Read full review In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short. Easy to drop-by and have a small talk with clients/teammates within COVID era. The URL makes you look fancy instead of a random hash. Read full review ScreenShots GlobalMeet Collaboration (discontinued) Screenshots