GoDaddy vs. IBM Cloud for VMware Solutions

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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VMware Cloud Foundation for Disaster Recovery environment, when the client needs to deploy a pay-as-you-go service or if they need to migrate SAP workloads, you can use VMware Cloud Foundation for Classic and VPC. We are the unique SAP-Certified VMware cloud service provider.

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• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• Adaptable valuing relying upon size and scale.
• The presentation is first rate. Our on-prem climate was continually experiencing slack and general languor. With IBM running everything, it's much smoother.
• Start another group as little as one ESXi worker or scale a current bunch.

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• Support is horrible and or non-existent
• Documentation is out of date and incorrect for the most part
• IBM employees and salespeople are not aware of features or offerings
• Does not integrate the Zerto, only Veeam and has limited options for data migration

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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It is easy to use and setting it up is simple. The only con is that the pricing is a little bit high as well as documentation is a little low; so we had to do some personal learning to be able to fully utilize the product, or hop on the phone with someone.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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Overall, just a great experience here. No one in my opinion gets a perfect 10/10 rating (no one is ever perfect), so 9/10 is probably as good as it gets! From initial planning to post implementation support, the IBM Cloud and professional services has been there for my group as much as we have needed them. Great job!

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IBM professional services helped us plan and implement the project with great success. They guided the project from planning, scoping, pre-implementation, testing, roll-out, then production and post-production support. We were very impressed with their knowledge of VMware and really appreciated their desire to make our project a success. I would highly recommend them!

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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IBM Cloud for VMware Solutions stacks up against them, we fully agree there are so many features in IBM cloud for VMware Solutions that make it unique and different. The system provides us hypervisor security level and the system even has live backup and storage capacity of data. This system provides us with accuracy that helps us to reduce errors and vulnerability.

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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• It has a positive impact on the cost required to maintain our vSphere environment by allowing us to get rid of our vsphere hardware and not worry about maintenance either.
• There have been very few negatives, but one would definitely be the open-ended cost associated with cloud products in general.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info