Gong vs. Nuance Analytics
Gong vs. Nuance Analytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gong | N/A | Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,… | N/A | |
Nuance Analytics | N/A | Nuance Analytics delivers customer analytics to help optimize experiences while reducing contact center costs and risk. Its solutions analyze customer interactions across all engagement channels to give users a clear, visual insights into trends, outliers, opportunities and display contact center KPIs. Nuance Analytics automatically captures and analyzes omni‑channel customer interactions—including calls, live chats, SMS, emails, and social media posts—to give insights into emerging patterns and… | N/A |
Gong | Nuance Analytics | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Gong | Nuance Analytics | |
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Top Pros | No answers on this topic | |
Top Cons |
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Gong | Nuance Analytics | |
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Small Businesses | Clari Copilot Score 8.9 out of 10 | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gong | Nuance Analytics | |
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Likelihood to Recommend | 9.4 (443 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (10 ratings) | - (0 ratings) |
Usability | 9.2 (211 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 9.6 (99 ratings) | - (0 ratings) |
Implementation Rating | 8.8 (5 ratings) | - (0 ratings) |
Configurability | 9.1 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (1 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (1 ratings) | - (0 ratings) |
Gong | Nuance Analytics | |
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Likelihood to Recommend | Gong.io | Nuance No answers on this topic |
Pros | Gong.io | Nuance No answers on this topic |
Cons | Gong.io | Nuance No answers on this topic |
Likelihood to Renew | Gong.io | Nuance No answers on this topic |
Usability | Gong.io | Nuance No answers on this topic |
Support Rating | Gong.io | Nuance No answers on this topic |
Implementation Rating | Gong.io | Nuance No answers on this topic |
Alternatives Considered | Gong.io | Nuance No answers on this topic |
Contract Terms and Pricing Model | Gong.io | Nuance No answers on this topic |
Professional Services | Gong.io | Nuance No answers on this topic |
Return on Investment | Gong.io | Nuance No answers on this topic |
ScreenShots | Gong Screenshots |