It is my virtual right hand.

Without a doubt, this platform has been able to effectively automate note-taking during long meetings I have at work. I would usually have a personal assistant cover this aspect and keep track of the most important things discussed in meetings or give me a summary to refresh my memory of what was discussed. But with Gong, that entire process is reduced to a single platform in a short period of time, without the need to manually rewrite important notes. It also allowed me to create transcripts of conversations with my clients and use artificial intelligence to analyze key strategies so I can offer them a better product and secure better business deals. Gong has allowed us to support our decisions and strategies for new products and has also improved our workflow by addressing challenges with the increased data this platform allows us to rely on. Overall, Gong has effectively improved the way we collect data and has increased the consolidation of strategies to be taken using the tools provided by this platform.

This platform allows me to have a more precise understanding of what the client is looking for. It gives me the ability to definitively find a more effective solution that benefits both my client and me. My return on investment with Gong has been assured from the first moment of use, as we had many email requests and too many meetings for one person to handle that vast amount of information without feeling overwhelmed. Now, with this platform, I feel like my own self is doing the hard work while my real self focuses more on solutions and decision-making based on the information provided by Gong.

It has helped me in decision-making by providing valuable information such as the sentiment of the conversation and how certain strategies applied have positively or negatively affected the client's decision. That's why it's essential for me to use this tool, as I can get a pretty good understanding of what the client really wants and how we can reach a better agreement.