TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoodAccess

    Score9.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    GoodAccess is a cybersecurity platform (SASE/SSE) that empowers medium-sized enterprises to easily implement Zero Trust Architecture (ZTA) in their infrastructure, regardless of its complexity or scale. By leveraging a Low-Code/No-Code approach, GoodAccess delivers a hardware-free, rapid deployment solution within hours or days, allowing companies to enhance their security without the need for in-house IT experts. The platform ensures…

    $35

    per month for 5 users (minimum)

    RealVNC Connect

    Score8.9 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    GoodAccessRealVNC Connect
    Editions & Modules
    Essential
    7 USD
    per month per user
    Premium
    11 USD
    per month per user
    Enterprise
    on request
    per user/month. Min 20 users.
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    GoodAccessRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    GoodAccessRealVNC Connect
    Considered Both Products
    GoodAccess
    No answer on this topic
    RealVNC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    26 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    GoodAccessRealVNC Connect
    Identity Management
    Comparison of Identity Management features of GoodAccess and RealVNC Connect
    Feature
    GoodAccess
    8.1
    4 Ratings
    8% below category average
    RealVNC Connect
    -
    Ratings
    Multi-Factor Authentication8.14 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of GoodAccess and RealVNC Connect
    Feature
    GoodAccess
    8.8
    2 Ratings
    2% below category average
    RealVNC Connect
    -
    Ratings
    Endpoint Detection and Response (EDR)8.82 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of GoodAccess and RealVNC Connect
    Feature
    GoodAccess
    6.0
    5 Ratings
    28% below category average
    RealVNC Connect
    -
    Ratings
    Network Analytics6.44 Ratings00 Ratings
    Threat Recognition5.74 Ratings00 Ratings
    Vulnerability Classification3.32 Ratings00 Ratings
    Automated Alerts and Reporting7.13 Ratings00 Ratings
    Threat Analysis5.83 Ratings00 Ratings
    Threat Intelligence Reporting5.83 Ratings00 Ratings
    Automated Threat Identification8.21 Ratings00 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of GoodAccess and RealVNC Connect
    Feature
    GoodAccess
    7.6
    8 Ratings
    12% below category average
    RealVNC Connect
    -
    Ratings
    Continuous Verification7.35 Ratings00 Ratings
    Secure Web Gateways8.28 Ratings00 Ratings
    Network Flow Control9.65 Ratings00 Ratings
    Network Traffic Analysis6.35 Ratings00 Ratings
    Segmentation Leveraging5.54 Ratings00 Ratings
    Admin Access Control9.18 Ratings00 Ratings
    Network Data Encryption8.26 Ratings00 Ratings
    Network Topology Mapping7.15 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of GoodAccess and RealVNC Connect
    Feature
    GoodAccess
    -
    Ratings
    RealVNC Connect
    7.3
    32 Ratings
    8% below category average
    Screen sharing00 Ratings9.028 Ratings
    File transfer00 Ratings8.015 Ratings
    Instant message00 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    Access to sleeping/powered-off computers00 Ratings6.09 Ratings
    Over-the-Internet remote session00 Ratings9.030 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    Remote management of servers & workstations00 Ratings4.76 Ratings
    Centralized management dashboard00 Ratings7.116 Ratings
    Session record00 Ratings8.02 Ratings
    Annotations00 Ratings5.36 Ratings
    Monitoring and Alerts00 Ratings7.03 Ratings
    Multi-platform remote control00 Ratings9.011 Ratings
    Best Alternatives
    GoodAccessRealVNC Connect
    Small Businesses
    No answers on this topic
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Forescout Vistaro Platform
    Score6.6 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoodAccessRealVNC Connect
    Likelihood to Recommend
    10.0
    (25 ratings)
    9.7
    (38 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    GoodAccessRealVNC Connect
    Likelihood to Recommend
    GoodAccess
    Getting remote users to the internal network without compromising the internal network to many different IP whitelistings. This was our case. We were able to get that going very easily and our internal team workload decreased dramatically managing internal network access. All we have to do is provide VPN to the users, approve their devices and we are good to go
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    GoodAccess
    • Ease of use/onboarding, it's very easy for an IT admin to deploy to users
    • Simplicity, their management interface is dead simple to use and still powerful
    • Static VPN locations! We were looking for a pretty specific place, and they offered many of our second choices as well.
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    GoodAccess
    • I believe the pricing model could use some better math for scalability, but it's still highly competitive and simple to upgrade with. For a mid-startup it will be harder to choose a company I believe, but for a 2-10 person organisation, there won't be any better.
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    GoodAccess
    I was tired to find good VPN service and want to help everyone to find real good quality and team. Want to advice Goodaccess to everyone, just try it, you'll see yourself. price is good, quality is the best and what is important, when you are buying package, you know what you will get.
    Read full review
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    GoodAccess
    It was easy to setup, is easy to use and a great product for the price. It is not the fanciest or the most complicated VPN on the market, but it does exactly what our company needed it for and it does it very well. We would recommend this VPN to other companies in our situation as well
    Read full review
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    Support Rating
    GoodAccess
    We have hardly had any incidents because the service works very good, but when we have had doubts about the implementation of the gateway to connect ours clouds, the GoodAccess service has been fast and efficient. We have been able to implement and deliver our infrastructure faster with their help.
    Incentivized
    Read full review
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    Online Training
    GoodAccess
    No answers on this topic
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    GoodAccess
    No answers on this topic
    RealVNC
    No problem at all, love the product.
    Incentivized
    Read full review
    Alternatives Considered
    GoodAccess
    GoodAccess specifically addresses our need for a static IP gateway. Other products come with too many features irrelevant to us. We have very specific needs that must be enabled in a very short time frame and GoodAccess was good for us like that, basically, turn key. GoodAccess connection also shows good connectivity speed and that was good enough for us.
    Read full review
    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    Return on Investment
    GoodAccess
    • Thanks to this solution, we were able to secure access to our cloud resources and stop threats that we received frequently.
    • GoodAccess allows us to grant and withdraw access to our resources in a very simple way, in the event that there are changes in personnel in the work teams or contractors.
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    ScreenShots

    GoodAccess Screenshots

    Screenshot of the GoodAccess mobile app.Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.