TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Charts

    Score8.2 out of 10
    N/AGoogle Charts provides a way to visualize data on your website - for free. From simple line charts to complex hierarchical tree maps, the chart gallery provides a large number of ready-to-use chart types. The most common way to use Google Charts is with simple JavaScript that you embed in your web page.N/A

    Webtrends Analytics

    Score3 out of 10
    N/AWebTrends provides an enterprise web analytics platform and, according to Forrester, has a strong focus on support for mobile and social channels and a very open platform. Webtrends competes directly with Adobe Site Catalyst, IBM Coremetrics. and comScore DigitalAnalytix.N/A
    Pricing
    Google ChartsWebtrends Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChartsWebtrends Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChartsWebtrends Analytics
    Considered Both Products
    Google
    No answer on this topic
    Webtrends
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    32 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    32 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Features
    Google ChartsWebtrends Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Charts and Webtrends Analytics
    Feature
    Google Charts
    8.6
    50 Ratings
    5% above category average
    Webtrends Analytics
    -
    Ratings
    Pixel Perfect reports8.144 Ratings00 Ratings
    Customizable dashboards9.048 Ratings00 Ratings
    Report Formatting Templates8.843 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Charts and Webtrends Analytics
    Feature
    Google Charts
    9.3
    51 Ratings
    15% above category average
    Webtrends Analytics
    -
    Ratings
    Drill-down analysis8.046 Ratings00 Ratings
    Formatting capabilities10.051 Ratings00 Ratings
    Integration with R or other statistical packages9.537 Ratings00 Ratings
    Report sharing and collaboration9.645 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Charts and Webtrends Analytics
    Feature
    Google Charts
    9.0
    50 Ratings
    9% above category average
    Webtrends Analytics
    -
    Ratings
    Publish to Web9.648 Ratings00 Ratings
    Publish to PDF9.645 Ratings00 Ratings
    Report Versioning8.642 Ratings00 Ratings
    Report Delivery Scheduling8.736 Ratings00 Ratings
    Delivery to Remote Servers8.830 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Charts and Webtrends Analytics
    Feature
    Google Charts
    7.7
    50 Ratings
    4% below category average
    Webtrends Analytics
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.049 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.047 Ratings00 Ratings
    Predictive Analytics9.040 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Charts and Webtrends Analytics
    Feature
    Google Charts
    8.8
    44 Ratings
    4% above category average
    Webtrends Analytics
    -
    Ratings
    Multi-User Support (named login)8.943 Ratings00 Ratings
    Role-Based Security Model8.838 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.840 Ratings00 Ratings
    Single Sign-On (SSO)8.831 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Charts and Webtrends Analytics
    Feature
    Google Charts
    8.2
    48 Ratings
    6% above category average
    Webtrends Analytics
    -
    Ratings
    Responsive Design for Web Access7.046 Ratings00 Ratings
    Mobile Application9.629 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.044 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Google Charts and Webtrends Analytics
    Feature
    Google Charts
    8.4
    40 Ratings
    8% above category average
    Webtrends Analytics
    -
    Ratings
    REST API8.931 Ratings00 Ratings
    Javascript API10.039 Ratings00 Ratings
    iFrames8.825 Ratings00 Ratings
    Java API8.925 Ratings00 Ratings
    Themeable User Interface (UI)5.028 Ratings00 Ratings
    Customizable Platform (Open Source)8.827 Ratings00 Ratings
    Best Alternatives
    Google ChartsWebtrends Analytics
    Small Businesses
    Cyfe
    Score4 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChartsWebtrends Analytics
    Likelihood to Recommend
    9.0
    (61 ratings)
    7.1
    (30 ratings)
    Likelihood to Renew
    7.3
    (8 ratings)
    5.4
    (25 ratings)
    Usability
    9.0
    (33 ratings)
    5.4
    (7 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (4 ratings)
    Performance
    5.0
    (1 ratings)
    8.2
    (3 ratings)
    Support Rating
    8.3
    (32 ratings)
    8.8
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.7
    (3 ratings)
    Online Training
    5.0
    (1 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.9
    (5 ratings)
    Configurability
    8.0
    (1 ratings)
    7.1
    (2 ratings)
    Data Sharing and Collaboration
    9.4
    (22 ratings)
    -
    (0 ratings)
    Data Sources
    8.3
    (22 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Google ChartsWebtrends Analytics
    Likelihood to Recommend
    Google
    We can easily recommend Google Charts to any company that needs a way to visually represent their data. Another great thing about Google Charts is that it is free to use and does not require any membership fees. Although it requires a skilled used to be able to use the charts, the results are great and can be beneficial to any company who is looking to make better decisions.
    Read full review
    Webtrends
    Scenarios 1. If you want to use web server log files as input to your web analytics, then Webtrends will provides a good product, with great ease of implementation. Don't even think about being cheap on hardware, and make sure Webtrends runs on real servers, not in a VM environment. 2. If you want to use Data Tagging, similar to Google Analytics or Site Catalyst, Webtrends has a powerful product, just be prepared to pay. 3. If you are new to Web Analytics, but it is the strategic direction, start with Webtrends on Premises. Questions to Ask 1. What are you trying to accomplish? 2. Can you place a dollar value on the benefit that you expect/need from Webtrends? 3.Can you live with Webtrends running SaaS?
    Read full review
    Pros
    Google
    • they're free with Google suite and they have backing in terms of powerful Google apps which can be plugged in to perform multiple actions like using Google sheets to import raw data into Google Charts
    • they're the most simple app to use when it comes to creating charts and visual dashboards
    • ease of customization
    • ease of using custom APIs from developers side to help make any types of charts and dashboards you want
    Incentivized
    Read full review
    Webtrends
    • Control privacy, data sharing and competitive industrial knowledge using Webtrends on premises
    • Great control over custom reports, custom dimensions and metrics
    • Flexible tool which allows multiple methods of data capture. To my knowledge it was the first tool with a Tag Builder / Tag Management function built in via a supporting website.
    Read full review
    Cons
    Google
    • I would like a couple more introductory videos or a live chat option for when you run into an issue. I think this is a Google-wide problem, not only linked to Google Charts.
    • I have run into some issues with the Dynamic Data but also admittedly could potentially dive in deeper and investigate.
    • It would be great if Google Charts made it possible to integrate Google Chat into the platform.
    Incentivized
    Read full review
    Webtrends
    • The big downside, the elephant in the room, is that it does not (as of right now) have on-demand segmenting, drilldowns, etc. You have to think of what you want in advance and create those reports then analyze some data. This is huge. You can, of course, re-analyze old data after creating new reports but you still have to wait. (This deficiency may become obsolete with the release of Webtrends Explore later this month (May 2014).)
    • It has fewer mature integrations with other products and databases than competitors do, although I'm told it works with SharePoint better than anything else does.
    • Its attribution modeling capability is behind Google Analytics'. In my humble opinion, this could be changed quickly if Webtrends would make some tweaks to its standard visitor history files (i.e. preserve the order in which past visits were sourced beyond the single most recent one, rather than storing all those past sources as a randomized list).
    • It doesn't incorporate statistical tests, confidence intervals, or statistical associations. However, this same criticism can be applied to its competitors (other than A/B Testing products). It's a tabulation program, as they all are. In this respect, web analytics tools as a group are relatively primitive. Sorry to bring this up as a criticism of Webtrends but it's my pet peeve about the whole industry and I just have to say it. (p.s. take advantage of the heavy-duty Webtrends Scheduled Export functionality to get really granular data that you can feed to a stats program to get significances.)
    • Although the documentation, help screens, phone support and the knowledge base have improved tremendously in recent years, there is still a pretty steep learning curve because it is different from the tools that entry-level users may have already been exposed to. This can be a shock and many users are alienated at first because they just don't get some of the fundamentals at first. I'd like to see much better help screens that are thoroughly interlinked with the KB and documentation. Having superb online support would make a world of difference with the adoption of this basically powerful tool.
    Read full review
    Likelihood to Renew
    Google
    Google Charts is a good product. It's widely supported with deep documentation and a large community. But for me, it wasn't customizable enough. When we started with simple charts, it was great, but as we got deeper and more complex, our needs outgrew the library. If I was going forward, I would choose a more barebones library with more freedom and extensibility.
    Incentivized
    Read full review
    Webtrends
    I would be willing to try Webtrends again AFTER some research from other users. I would need to see that users mention better and faster customer support on questions and issues that arise while using the software. The software is capable of vast and incredible things, but if it isnt properly set up and supported during use, it is just a big hassel and waste of everyones time and money.
    Read full review
    Usability
    Google
    Google Charts is about as easy to use as the rest of their applications. The UI is very well thought out, allowing you to add what you need, and customize it to your exact liking. The default theme is actually really nice, which helps as most of the time, customizing is not needed.
    Incentivized
    Read full review
    Webtrends
    If I could give it a 0, I would. Not having an intuitive user interface made it impossible to convince non-analytic business users to use the tool on their own. Even as a seasoned analyst, frequent calls were needed to get what should be simple tasks done. Account managers don't understand the tool either, and have to refer you to technical support
    Read full review
    Reliability and Availability
    Google
    Google charts is always available and provides fast output.
    Read full review
    Webtrends
    It is much better than average. Down time usually occurs because of a need to refresh the server on our end.
    Read full review
    Performance
    Google
    Connectivity is occasionally very slow.
    Read full review
    Webtrends
    The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
    Read full review
    Support Rating
    Google
    As a free tool with massively powerful, infinitely customisable charts that can be dynamically updated - Google Charts is my favourite data visualisation tool. However, my hatred of JavaScript does jade my view on it. This is the price of the tool though, and I'm glad it's available for me.
    Incentivized
    Read full review
    Webtrends
    I once went on to Twitter to ask for help from my network of analytics people, and Webtrends themselves responded. They have been an excellent partner in making sure that their product is being used to the best of it's ability and I greatly appreciate that. Both Omniture and Google Analytics, do not have that level of support over social media
    Read full review
    In-Person Training
    Google
    No answers on this topic
    Webtrends
    The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
    Read full review
    Online Training
    Google
    The online training was solely done through self training on google's guide to charts.
    Read full review
    Webtrends
    Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
    Read full review
    Implementation Rating
    Google
    Easy to implement
    Read full review
    Webtrends
    Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
    Read full review
    Alternatives Considered
    Google
    Google Charts stacks up better since it is free and does not have the constant pressure for cost overruns, add-ons, annual maintenance and implementation services. The speed of using Google Charts is quick, saving users potentially weeks in getting up and going. For the readers of websites with limited resources, the application shows up nicely is look and feel with charts. Great way of showing data visually.
    Incentivized
    Read full review
    Webtrends
    Webtrends has its work cut out for itself considering you have the behemoth Google Analytics and Google Analytics Premium having a strong offering and brand recognition for the price of free. After reviewing the paid service I'd suggest you start off with GA as a cheaper alternative that is just as robust, if not much more flexible in regards to the reporting and goal tracking needs for our company.
    Incentivized
    Read full review
    Scalability
    Google
    Google Charts is essential for quick, easy, reporting. There are opportunities for advanced features.
    Read full review
    Webtrends
    No answers on this topic
    Return on Investment
    Google
    • teams were easily able to create charts and find out progress on our learning courses and thus take actionable insights to their managers, professors
    • students could also know their progress on various courses from one single view, same for instructors in terms of imparting education
    • sales team could learn which kind of courses sold more to focus more on those areas
    Incentivized
    Read full review
    Webtrends
    • Webtrends has had a positive impact on site visitation because it allowed us to understand the sources by domain for site traffic and find out ways to increase visits from those domains.
    • Webtrends has also allowed us to understand areas of optimization on the site, which has had a positive impact on the overall user journey on the site, likely leading to longer site duration and engagement.
    Read full review
    ScreenShots

    Webtrends Analytics Screenshots

    Screenshot of 450+ out-of-box reports
Unlimited custom reports
Roll-up reports across domains
Out-of-box channel and market-specific reportsScreenshot of Unlimited dimensions
No processing time
Dynamic, on-the-fly segmentation
Create, save and share custom views, measures and segmentsScreenshot of Unlimited custom dashboards
Key metrics, trends, demographics, geo maps, word clouds and more
Drill-throughs to connected reports