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Google Chat vs. HyperOffice Enterprise Collaboration Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    HyperOffice Enterprise Collaboration Suite

    Score7.7 out of 10
    N/AHyperOffice delivers a collaboration software built around functionalities such as document and database management, a social network platform, and online collaborative calendarsN/A
    Pricing
    Google ChatHyperOffice Enterprise Collaboration Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChatHyperOffice Enterprise Collaboration Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChatHyperOffice Enterprise Collaboration Suite
    Considered Both Products
    Google
    No answer on this topic
    HyperOffice
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    Google ChatHyperOffice Enterprise Collaboration Suite
    Project Management
    Comparison of Project Management features of Google Chat and HyperOffice Enterprise Collaboration Suite
    Feature
    Google Chat
    8.3
    26 Ratings
    7% above category average
    HyperOffice Enterprise Collaboration Suite
    7.1
    1 Ratings
    8% below category average
    Task Management8.014 Ratings7.01 Ratings
    Gantt Charts8.29 Ratings7.01 Ratings
    Scheduling8.616 Ratings8.01 Ratings
    Workflow Automation7.312 Ratings6.01 Ratings
    Mobile Access9.225 Ratings7.01 Ratings
    Search9.123 Ratings8.01 Ratings
    Visual planning tools7.713 Ratings7.01 Ratings
    Communication
    Comparison of Communication features of Google Chat and HyperOffice Enterprise Collaboration Suite
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    HyperOffice Enterprise Collaboration Suite
    7.0
    1 Ratings
    13% below category average
    Chat9.826 Ratings7.01 Ratings
    Notifications9.126 Ratings7.01 Ratings
    Discussions8.824 Ratings6.01 Ratings
    Surveys9.517 Ratings8.01 Ratings
    Internal knowledgebase8.915 Ratings8.01 Ratings
    Integrates with GoToMeeting8.07 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings7.01 Ratings
    Integrates with Outlook9.06 Ratings7.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and HyperOffice Enterprise Collaboration Suite
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    HyperOffice Enterprise Collaboration Suite
    7.5
    1 Ratings
    7% below category average
    Versioning8.817 Ratings7.01 Ratings
    Video files7.623 Ratings6.01 Ratings
    Audio files7.922 Ratings6.01 Ratings
    Document collaboration8.021 Ratings8.01 Ratings
    Access control9.318 Ratings8.01 Ratings
    Advanced security features9.319 Ratings9.01 Ratings
    Integrates with Google Drive8.115 Ratings8.01 Ratings
    Device sync9.624 Ratings8.01 Ratings
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    Google ChatHyperOffice Enterprise Collaboration Suite
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    Enterprises
    Cisco Business Edition 7000 (discontinued)
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    User Ratings
    Google ChatHyperOffice Enterprise Collaboration Suite
    Likelihood to Recommend
    9.2
    (26 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (3 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Google ChatHyperOffice Enterprise Collaboration Suite
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    HyperOffice
    It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    HyperOffice
    • Simple interface which makes it easy to operate.
    • Great Features to facilitate the needs.
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    HyperOffice
    • Takes time to learn the functionalities.
    • A bit pricey for small companies.
    • Extra help required to learn.
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    HyperOffice
    No answers on this topic
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    HyperOffice
    No answers on this topic
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    HyperOffice
    I've heard good things about the customer support team of HyperOffice but never had any experience myself.
    Read full review
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    HyperOffice
    The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.
    Read full review
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    HyperOffice
    • Definitely. Got more features than expected for the price plan. Props to the team for that.
    Read full review
    ScreenShots