Google Chat vs. Staffbase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Staffbase
Score 10.0 out of 10
N/A
Staffbase is the employee communication platform for communicators in large, distributed organizations. Using a mobile first approach, it allows internal communicators to reach every employee through various channels like news, mobile magazine, chat rooms and surveys. Analytics and reports allow communicators to find opportunities for impactful communications and to show the impact of their work to stakeholders. With integrations to SharePoint it can also act as a mobile intranet.N/A
Pricing
Google ChatStaffbase
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google ChatStaffbase
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google ChatStaffbase
Features
Google ChatStaffbase
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
26 Ratings
8% above category average
Staffbase
-
Ratings
Task Management8.014 Ratings00 Ratings
Gantt Charts8.39 Ratings00 Ratings
Scheduling8.716 Ratings00 Ratings
Workflow Automation7.512 Ratings00 Ratings
Mobile Access9.225 Ratings00 Ratings
Search9.223 Ratings00 Ratings
Visual planning tools7.613 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
Staffbase
-
Ratings
Chat9.826 Ratings00 Ratings
Notifications9.326 Ratings00 Ratings
Discussions8.824 Ratings00 Ratings
Surveys9.317 Ratings00 Ratings
Internal knowledgebase9.015 Ratings00 Ratings
Integrates with GoToMeeting8.07 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings
Integrates with Outlook9.06 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
8% above category average
Staffbase
-
Ratings
Versioning8.817 Ratings00 Ratings
Video files7.723 Ratings00 Ratings
Audio files7.922 Ratings00 Ratings
Document collaboration8.321 Ratings00 Ratings
Access control9.318 Ratings00 Ratings
Advanced security features9.519 Ratings00 Ratings
Integrates with Google Drive8.115 Ratings00 Ratings
Device sync9.624 Ratings00 Ratings
Best Alternatives
Google ChatStaffbase
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Flock
Flock
Score 9.4 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Zoho Cliq
Zoho Cliq
Score 9.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Axonify
Axonify
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatStaffbase
Likelihood to Recommend
9.2
(26 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(9 ratings)
-
(0 ratings)
Support Rating
7.3
(3 ratings)
-
(0 ratings)
User Testimonials
Google ChatStaffbase
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
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Staffbase GmbH
Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.
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Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
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Staffbase GmbH
  • Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
  • Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
  • Employee segmentation is extremely easy with an API from your HRIS system.
  • Translations are a breeze!
  • Creating forms on the go is easy and efficient!
  • Use your existing organization's SSO for ease of use and security.
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Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
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Staffbase GmbH
  • @Mentions could be added.
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Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Staffbase GmbH
No answers on this topic
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Staffbase GmbH
No answers on this topic
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Staffbase GmbH
No answers on this topic
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
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Staffbase GmbH
Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise. We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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Staffbase GmbH
  • Engagement levels increased for non-desk employees without access to a PC.
  • We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
  • We can issue surveys quickly without investing in additional engagement tools.
Read full review
ScreenShots

Staffbase Screenshots

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