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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Staffbase

    Score9.6 out of 10
    N/AStaffbase is the employee communication platform for communicators in large, distributed organizations. Using a mobile first approach, it allows internal communicators to reach every employee through various channels like news, mobile magazine, chat rooms and surveys. Analytics and reports allow communicators to find opportunities for impactful communications and to show the impact of their work to stakeholders. With integrations to SharePoint it can also act as a mobile intranet.N/A
    Pricing
    Google ChatStaffbase
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChatStaffbase
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChatStaffbase
    Considered Both Products
    Google
    No answer on this topic
    Staffbase GmbH
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    Google ChatStaffbase
    Project Management
    Comparison of Project Management features of Google Chat and Staffbase
    Feature
    Google Chat
    8.3
    26 Ratings
    7% above category average
    Staffbase
    -
    Ratings
    Task Management8.014 Ratings00 Ratings
    Gantt Charts8.29 Ratings00 Ratings
    Scheduling8.616 Ratings00 Ratings
    Workflow Automation7.412 Ratings00 Ratings
    Mobile Access9.225 Ratings00 Ratings
    Search9.123 Ratings00 Ratings
    Visual planning tools7.713 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Chat and Staffbase
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Staffbase
    -
    Ratings
    Chat9.826 Ratings00 Ratings
    Notifications9.126 Ratings00 Ratings
    Discussions8.824 Ratings00 Ratings
    Surveys9.417 Ratings00 Ratings
    Internal knowledgebase8.915 Ratings00 Ratings
    Integrates with GoToMeeting8.07 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings
    Integrates with Outlook9.06 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Staffbase
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Staffbase
    -
    Ratings
    Versioning8.817 Ratings00 Ratings
    Video files7.623 Ratings00 Ratings
    Audio files7.922 Ratings00 Ratings
    Document collaboration8.021 Ratings00 Ratings
    Access control9.318 Ratings00 Ratings
    Advanced security features9.319 Ratings00 Ratings
    Integrates with Google Drive8.115 Ratings00 Ratings
    Device sync9.624 Ratings00 Ratings
    Best Alternatives
    Google ChatStaffbase
    Small Businesses
    Flock
    Score9.5 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatStaffbase
    Likelihood to Recommend
    9.2
    (26 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Google ChatStaffbase
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Staffbase GmbH
    Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.
    Incentivized
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    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Staffbase GmbH
    • Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
    • Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
    • Employee segmentation is extremely easy with an API from your HRIS system.
    • Translations are a breeze!
    • Creating forms on the go is easy and efficient!
    • Use your existing organization's SSO for ease of use and security.
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Staffbase GmbH
    • @Mentions could be added.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Staffbase GmbH
    No answers on this topic
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Staffbase GmbH
    No answers on this topic
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Staffbase GmbH
    No answers on this topic
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Staffbase GmbH
    Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise. We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.
    Incentivized
    Read full review
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Staffbase GmbH
    • Engagement levels increased for non-desk employees without access to a PC.
    • We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
    • We can issue surveys quickly without investing in additional engagement tools.
    Incentivized
    Read full review
    ScreenShots

    Staffbase Screenshots

    Screenshot of Mobile AppScreenshot of Mobile App and Desktop VersionScreenshot of Swäpp App by Public Utilities ConstanceScreenshot of Profile App by BVGScreenshot of Vi2Go App by Viessmann