Google Cloud Storage vs. Salesforce Agentforce Commerce

[Google Cloud Storage is] great for storing and playing large video files, and even sharing them securely with others, whether or not they are part of your organization. No need to download video files before watching, and can also be used to store any other kinds of files.

Incentivized

Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.

Incentivized

• Really great, easy to use interface helps us manage files easily. Storage is fast and inexpensive, so we don't have to spin up storage instances locally
• Great set of command-line tools to manage data and storage options via scripts and apps, as well as an SDK means we can build GCS into our orchestration and operations tools
• Robust integration with other Google cloud tools means that we don't have to think too hard about using GCS for a variety of storage tasks as we interact with other Google services.

Incentivized

• Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
• Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
• Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.

Incentivized

• Currently can't delete folders which means there are cluttered folders on my cloud.
• Easier upload options would be nice. The ability to upload and store other file types with an easier interface.
• Managing files and storage could be improved a little for easier access and editing.

Incentivized

• The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
• A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
• Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.

Incentivized

after all of the investment made in the tool and considering how many teams use it I think we would not be likely to move away from this tool. A lot of our information including historical is already here and we are happy with the capabilities of the tool currently

Incentivized

A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.

Very easy to use. I love having my data backed up. I love that Google Cloud Storage provides me with the peace of mind that I no longer need to worry about my data being lost. I can now sleep better at night. Google Cloud Storage is very easy to use. Overall, you save time and have less stress by using Google Cloud Storage.

Incentivized

The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
lead/prospect with a potential customer to see if anyone within the team has a
relationship with that person or the company they work for.

Incentivized

We have only had one instance where the platform went down in the time we have been using it.

For performance i give Google Cloud Storage 10 of 10 on performance because even though there are other softwares that do exactly the same thing as Google Drive, it still works exceptionally well. It is very fast, and and far as integration, the only software I have used with it that integrated was Google Docs, and of course it integrates perfectly.

Incentivized

We have never used official support from Google for our Google Cloud Storage, but there is plenty of documentation in place already. With a small amount of work, anybody should be able to get started. Once needs get more complicated, there is still documentation from Google, but also plenty of community support for common use cases around the internet.

Incentivized

They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.

Incentivized

The in-person training was thorough. Trainer was pretty dry, but covered everything really well.

overall I was not directly involved but hears the teams were satisfied with the implementation. the teams that used the tool did not encounter major issues, it was as expected with minor issues and bugs that were resolved later. The more significant learning curve was actually starting to use the tool

Incentivized

Implementation went fairly smoothly.

We prefer Google Cloud Storage over Amazon Web Services because of the tools and code integration offered by Google Cloud Storage. We found the Google Cloud Storage toolset to be highly usable and give us the fine-grained control we need for managing digital assets. Ultimately, we chose Google Cloud Storage because we found the API and suitability for code integration with our Java codebase to be impeccable and because we had excellent direct support from the Google Cloud Storage team

Incentivized

When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.

Incentivized

• It has assisted greatly with our ability to share documents/information cross functionally. Especially within our advertising team, we store a large amount of information to assist new hires and refresh current employees.
• Something that could improve is employees' understanding of how to best utilize Google Cloud Storage. This could improve by implementing a potential training video or tutorial.
• Overall, Google Storage has been great. I have not used a similar storage product that had the same enterprise level capabilities.

Incentivized

• In my experience I see most of the retailers see better sales after moving to Demandware.
• Site performance is really good if the application built with best practices suggested by Demandware.
• Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.

Incentivized