TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Domains

    Score8.6 out of 10
    N/AN/A

    $12

    per year

    JetRails

    Score9.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
    Pricing
    Google DomainsJetRails
    Editions & Modules
    .com
    $12.00
    per year
    .net
    $12.00
    per year
    .org
    $12.00
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Google DomainsJetRails
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google DomainsJetRails
    Considered Both Products
    Google
    No answer on this topic
    JetRails
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Google DomainsJetRails
    Small Businesses
    Namecheap
    Score6.2 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    No answers on this topic
    WP Engine
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google DomainsJetRails
    Likelihood to Recommend
    8.4
    (25 ratings)
    9.8
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (6 ratings)
    9.8
    (4 ratings)
    Support Rating
    8.0
    (3 ratings)
    9.8
    (4 ratings)
    User Testimonials
    Google DomainsJetRails
    Likelihood to Recommend
    Google
    [Google Domains is] very simplistic and easy to use, so it's very straightforward to register a new domain but it doesn't have some features that other services provide. Also, the integration with other Google Services and domain search tool is amazing.
    Incentivized
    Read full review
    JetRails
    JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
    Read full review
    Pros
    Google
    • Process of buying a domain with Google Domains is easy
    • Payment was simple - can use Google Wallet and other forms of payment.
    • After purchase, you can quickly build a website with one of their partners.
    • Email forwarding add-on for free.
    Incentivized
    Read full review
    JetRails
    • Hosting.
    • Magento hosting.
    • Big Commerce hosting.
    Read full review
    Cons
    Google
    • Google Domains is pretty good at pre-solving email faux pas such as reply all mishaps. Perhaps a built-in email monitoring tool such as knowing when a customer opens up an email would be good. You can get these features with integrations, but what if it was an internal Google product? Might be nice
    • Email masking was a bit difficult to figure out, but nothing you can't discover with a few Google sessions.
    • I wish I could see more insight into time zones that my customers are in, or scheduling calls on Gcal with timezone awareness. I know this is super hard to code around though.
    Incentivized
    Read full review
    JetRails
    • Expanded offering for Wordpress
    Read full review
    Likelihood to Renew
    Google
    Unless the product goes away, I'll continue using it.
    Incentivized
    Read full review
    JetRails
    No answers on this topic
    Usability
    Google
    Because it is intuitively easy to use, like all of their products. The integration with other apps works seamlessly, and you can have a professional website within hours, rather than days, as with most hosting companies. The templates on the website builder for just about every business make it so simple that even I can do it!
    Incentivized
    Read full review
    JetRails
    JetRails staff is very, very, very knowledgeable.
    Read full review
    Support Rating
    Google
    I've never actually had to use support because everything has been very straightforward and I have not had a glitch. I have used Google's support for other items so I can only imagine that it's probably the same support which is decent. They do take a while to get back to you.
    Incentivized
    Read full review
    JetRails
    10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
    Read full review
    Alternatives Considered
    Google
    GoDaddy is great, but what I really like about Google Domains when compared to GoDaddy is the ease of centralization. Our email, calendar, accounts, domain, etc was all handled in one place and that made things really easy. You could also access domains easily and quickly by being logged into your email, instead of worrying about yet another log in.
    Incentivized
    Read full review
    JetRails
    JetRails works well in conjunction with a wide variety of hosting solutions.
    Read full review
    Return on Investment
    Google
    • Being able to host my URL with Google Domains is one less thing I have to worry about in my writing career.
    • I'm sure having my URL, which is my name, with Google Domains also helps people find me via Google's search engine.
    • Its ease of integration with other Google products, especially Google Apps for Business, is a huge plus for marketing and day-to-day work.
    Incentivized
    Read full review
    JetRails
    • Saved us time
    • Saved us money
    Read full review
    ScreenShots