Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Forms
Score 8.5 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
MaintainX
Score 9.6 out of 10
N/A
MaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.
$25
per month per user
TrueContext
Score 9.0 out of 10
N/A
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
$25
per month per license (billed annually)
Pricing
Google FormsMaintainXTrueContext
Editions & Modules
No answers on this topic
Essential
$25
per month per user
Premium
$75
per month per user
Enterprise
Custom Pricing
Essentials
$25
per month per license (billed annually)
Advanced
$45
per month per license (billed annually)
Enterprise
Contact Sales
Volume discounts available
Offerings
Pricing Offerings
Google FormsMaintainXTrueContext
Free Trial
NoYesYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsDiscount available for annual commitment.
More Pricing Information
Community Pulse
Google FormsMaintainXTrueContext
Considered Multiple Products
Google Forms

No answer on this topic

MaintainX

No answer on this topic

TrueContext
Chose TrueContext
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services …
Features
Google FormsMaintainXTrueContext
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Forms
6.6
122 Ratings
19% below category average
MaintainX
-
Ratings
TrueContext
9.0
1 Ratings
12% above category average
Survey templates7.7113 Ratings00 Ratings00 Ratings
Themes6.0111 Ratings00 Ratings00 Ratings
Custom logo/branding6.199 Ratings00 Ratings9.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Forms
8.0
120 Ratings
6% below category average
MaintainX
-
Ratings
TrueContext
9.0
1 Ratings
6% above category average
Changes to live survey9.0114 Ratings00 Ratings9.01 Ratings
Question design help7.297 Ratings00 Ratings9.01 Ratings
Multiple question types7.9119 Ratings00 Ratings9.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Forms
7.0
109 Ratings
17% below category average
MaintainX
-
Ratings
TrueContext
9.0
1 Ratings
8% above category average
Survey logic flexibility7.0109 Ratings00 Ratings9.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Forms
8.4
121 Ratings
4% above category average
MaintainX
-
Ratings
TrueContext
9.0
1 Ratings
11% above category average
Response tracking8.2119 Ratings00 Ratings9.01 Ratings
Data export8.1115 Ratings00 Ratings9.01 Ratings
Standard reports7.9112 Ratings00 Ratings9.01 Ratings
Custom reports9.285 Ratings00 Ratings9.01 Ratings
Analytics8.493 Ratings00 Ratings9.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Forms
8.1
115 Ratings
6% below category average
MaintainX
-
Ratings
TrueContext
9.0
1 Ratings
4% above category average
Access controls8.0112 Ratings00 Ratings9.01 Ratings
Compliance8.189 Ratings00 Ratings9.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Forms
7.7
89 Ratings
5% below category average
MaintainX
-
Ratings
TrueContext
9.0
1 Ratings
11% above category average
Vendor-offered crowdsourcing7.841 Ratings00 Ratings00 Ratings
Respondent restrictions7.687 Ratings00 Ratings9.01 Ratings
Best Alternatives
Google FormsMaintainXTrueContext
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10

No answers on this topic

Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10

No answers on this topic

Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10

No answers on this topic

Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Google FormsMaintainXTrueContext
Likelihood to Recommend
9.7
(116 ratings)
8.8
(12 ratings)
8.2
(5 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
9.2
(56 ratings)
8.6
(8 ratings)
10.0
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(48 ratings)
-
(0 ratings)
8.7
(3 ratings)
Product Scalability
3.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Google FormsMaintainXTrueContext
Likelihood to Recommend
Google
Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though.
Read full review
MaintainX
MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly
Read full review
TrueContext Corporation
Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
Read full review
Pros
Google
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
Read full review
MaintainX
  • Captures and retains vital information on work carried out on our equipment.
  • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
  • allows us to input photographs and even videos on tasks completed.
  • Provides functionality to create and follow specific procedures.
Read full review
TrueContext Corporation
  • Conditional logic
  • Linking to data sources
  • Integration to Salesforce and ServiceMax
Read full review
Cons
Google
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
Read full review
MaintainX
  • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
  • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
  • Pricing is confusing and the way that they have their billing set up is strange.
Read full review
TrueContext Corporation
  • Limitations to form formatting
  • Need more data source integrations
  • All of the different components need to synchronize automatically and more often.
Read full review
Likelihood to Renew
Google
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
Read full review
MaintainX
No answers on this topic
TrueContext Corporation
No answers on this topic
Usability
Google
Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for.
Read full review
MaintainX
From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively
Read full review
TrueContext Corporation
As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
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Reliability and Availability
Google
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
Read full review
MaintainX
No answers on this topic
TrueContext Corporation
No answers on this topic
Performance
Google
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
Read full review
MaintainX
No answers on this topic
TrueContext Corporation
No answers on this topic
Support Rating
Google
We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
Read full review
MaintainX
No answers on this topic
TrueContext Corporation
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
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Implementation Rating
Google
Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet.
Read full review
MaintainX
No answers on this topic
TrueContext Corporation
No answers on this topic
Alternatives Considered
Google
Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it.
Read full review
MaintainX
EMaint was limited as to what it could do on the mobile side. MaintainX was built on a mobile platform and is a mobile-first system, with full functionality on both mobile and desktop. MaintainX has increased our usability for all of our technicians.
Read full review
TrueContext Corporation
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
Read full review
Scalability
Google
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
Read full review
MaintainX
No answers on this topic
TrueContext Corporation
No answers on this topic
Return on Investment
Google
  • High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite
  • Ability to create surveys on demand and quickly, saving time and energy
  • Easy to train others in using Google Forms so that there is not a bottleneck of knowledge
Read full review
MaintainX
  • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
  • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
  • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
Read full review
TrueContext Corporation
  • Return on Investment is immediate and possible from the first submission.
  • Saved us hours when it came to implementing forms on websites
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ScreenShots

MaintainX Screenshots

Screenshot of the work order screenScreenshot of inspectionScreenshot of equipment maintenanceScreenshot of regulatory checksScreenshot of cost saving insightScreenshot of parts ordering

TrueContext Screenshots

Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations