TrustRadius: an HG Insights company

Google Hangouts (Classic) vs. Microsoft Remote Desktop Connection Manager (RDCMan)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    RDCMan

    Score7 out of 10
    N/ARDCMan, or Remote Desktop Connection Manager from Microsoft, is a utility for managing multiple remote desktop connections. Once shut down due to a vulnerability in version 2.7, RDCMan is now updated and part of the Sysinternals family of tools. The 2.8 release fixes CVE-2020-0765, the XML parsing vulnerability. As of May, 2025, RDCMan is in version 3.1.

    $0

    Pricing
    Google Hangouts (Classic)RDCMan
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)RDCMan
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)RDCMan
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    Google Hangouts (Classic)RDCMan
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Microsoft Remote Desktop Connection Manager (RDCMan)
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Microsoft Remote Desktop Connection Manager (RDCMan)
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Microsoft Remote Desktop Connection Manager (RDCMan)
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Microsoft Remote Desktop Connection Manager (RDCMan)
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Microsoft Remote Desktop Connection Manager (RDCMan)
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Microsoft Remote Desktop Connection Manager (RDCMan)
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Microsoft Remote Desktop Connection Manager (RDCMan)
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Microsoft Remote Desktop Connection Manager (RDCMan)
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Google Hangouts (Classic) and Microsoft Remote Desktop Connection Manager (RDCMan)
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Microsoft Remote Desktop Connection Manager (RDCMan)
    6.4
    6 Ratings
    21% below category average
    Screen sharing00 Ratings7.04 Ratings
    File transfer00 Ratings5.36 Ratings
    Instant message00 Ratings1.02 Ratings
    Secure remote access with Smart Card authentication00 Ratings5.03 Ratings
    Access to sleeping/powered-off computers00 Ratings9.03 Ratings
    Over-the-Internet remote session00 Ratings7.55 Ratings
    Initiate remote control from mobile00 Ratings5.04 Ratings
    Remote management of servers & workstations00 Ratings9.36 Ratings
    Remote Active Directory® management00 Ratings7.34 Ratings
    Centralized management dashboard00 Ratings8.03 Ratings
    Session record00 Ratings4.93 Ratings
    Annotations00 Ratings4.03 Ratings
    Monitoring and Alerts00 Ratings7.74 Ratings
    Multi-platform remote control00 Ratings8.04 Ratings
    Best Alternatives
    Google Hangouts (Classic)RDCMan
    Small Businesses
    CallFire
    Score9.7 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)RDCMan
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (7 ratings)
    7.7
    (3 ratings)
    Support Rating
    8.0
    (36 ratings)
    8.3
    (2 ratings)
    User Testimonials
    Google Hangouts (Classic)RDCMan
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Microsoft
    As a IT specialist we have some servers we need acces to. I like to use Remote Desktop Connection Manager because it feel like you are on the computer. Is feel very trusted. Some colleagues use the Azure remote desktop version but I always recommend the windows integrated option. We also have our primary business application running on a server so they use a remote desktop connection too to log on to the server.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Microsoft
    • I can see previews of all the machines working at the same time.
    • Having all password in one place.
    • Organization of devices based on purpose, configuration, etc.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Microsoft
    • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
    • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Microsoft
    As alluded to in previous responses it is a very functional tool. It allows me to do my job quickly and efficiently every single day. There are little to no issues using the connection on a day to day basis. It handles everything you need from a remote connection perspective.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Microsoft
    Plenty of information and support online, and with many things it's pretty straight forward for the average tech to navigate and work with. But with most things online you're not the only person that's had the issue before, and using a search engine you should be able to figure it out.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Microsoft
    RDCMan outshines TeamViewer in every possible way. It’s fast, more reliable, and easier to use. I have had frequent crashes and issues when using TeamViewer, while none with RDCMan. Screen responsiveness also seems much better with RDCMan versus TeamViewer. I would often experience lag issues when using TeamViewer.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    Microsoft
    • its less time consuming for IT engineers because they have everything on one please
    • less FTE for the tasks
    • Lack of MFA option
    Incentivized
    Read full review
    ScreenShots

    RDCMan Screenshots

    Screenshot of a view of RDCMan 2.22Screenshot of a view of RDCMan 2.22Screenshot of a view of RDCMan 2.81