Best Remote Desktop Management tool in the industry
February 14, 2020
Best Remote Desktop Management tool in the industry
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Remote Desktop Connection Manager (RDCMan)
Microsoft Remote Desktop Connection Manager (RDCMan) is being used both at the department level and across the whole organization. IT/Server Administrators don't need to use Microsoft Remote Desktop Connection Manager (RDCMan) in our organization/department to use this to manage server sessions. Still, most that are managing multiple servers, it has provided to be a handy tool. The business problem that it addresses is having an excellent Remote Desktop Management tool that is easy to use and setup, without requiring training or diving deep into the documentation to get it up and running.
- One thing it does well is being able to deploy it quickly and easily. It takes very little space to install the actual program and also installs quickly. Once installed, it is relatively to start creating groups and adding servers/machines, without users needing to be trained in how to do this, or consulting the documentation.
- Another thing it does well is having an easy to use layout within the Microsoft Remote Connection Manager (RDCMan) window. There is a tree directory structure, showing groups, and corresponding servers/machines. There are also thumbnails of servers/machines that are displayed. This helps IT, Administrators, to see what is connected and what is not, along with understanding what is on the actual screen of the live server/machine in realtime.
- When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
- There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
- One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
- Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.
We haven't needed to test or compare any other Remote Desktop Management solution, as Microsoft Remote Desktop Connection Manager (RDCMan) works so well, and does most everything we need it to do. There is also the benefit that it is both a Microsoft product (which has good support and which does well to manage Windows servers) and that there is no cost for licensing of the product
Do you think Microsoft Remote Desktop Connection Manager (RDCMan) delivers good value for the price?
Yes
Are you happy with Microsoft Remote Desktop Connection Manager (RDCMan)'s feature set?
Yes
Did Microsoft Remote Desktop Connection Manager (RDCMan) live up to sales and marketing promises?
Yes
Did implementation of Microsoft Remote Desktop Connection Manager (RDCMan) go as expected?
Yes
Would you buy Microsoft Remote Desktop Connection Manager (RDCMan) again?
Yes