TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Keep

    Score9.2 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A

    Pigeon Messengr (discontinued)

    Score9 out of 10
    N/APigeon Messengr was a business communication platform that let mployees can text, chat, set up video calls or voice calls, have private or group discussions. The product is discontinued.N/A
    Pricing
    Google KeepPigeon Messengr (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google KeepPigeon Messengr (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is per user per month. Contact Pigeon Messengr for more information on pricing for your team.
    More Pricing Information
    Community Pulse
    Google KeepPigeon Messengr (discontinued)
    Considered Both Products
    Google
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Google KeepPigeon Messengr (discontinued)
    Small Businesses
    No answers on this topic
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Workvivo
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google KeepPigeon Messengr (discontinued)
    Likelihood to Recommend
    9.5
    (15 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.9
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Google KeepPigeon Messengr (discontinued)
    Likelihood to Recommend
    Google
    We use it to post photos of a given area or circumstance, so there is never a question about the current appearance or the desired appearance, as the case may be. We also use it a lot for checklists. When items are needed, possibly from different locations, team members can check them off a shared list as they are acquired, so we can see what is still required and what has been acquired, and the person responsible can initial the checked-off entry.
    Read full review
    Discontinued Products
    Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
    Read full review
    Pros
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
    Read full review
    Discontinued Products
    • Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
    • Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
    • Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!
    Read full review
    Cons
    Google
    • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
    • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
    Incentivized
    Read full review
    Discontinued Products
    • Sometimes a message will get broken up and I am unable to view it all at once.
    • It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
    • It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.
    Read full review
    Likelihood to Renew
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Google
    No answers on this topic
    Discontinued Products
    I've never had it be not available.
    Read full review
    Performance
    Google
    No answers on this topic
    Discontinued Products
    Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.
    Read full review
    Support Rating
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
    Read full review
    Discontinued Products
    Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.
    Read full review
    Scalability
    Google
    No answers on this topic
    Discontinued Products
    I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.
    Read full review
    Return on Investment
    Google
    • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
    • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
    • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
    Incentivized
    Read full review
    Discontinued Products
    • Positive - less time wasted on emails
    • Positive - less expensive than having a chat tool and a video tool (and phones!)
    • Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings
    Read full review
    ScreenShots