TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Keep

    Score9.2 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A

    Socialtext (discontinued)

    Score10 out of 10
    N/ASocial Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.

    $1

    Starting Price Per Month

    Pricing
    Google KeepSocialtext (discontinued)
    Editions & Modules
    No answers on this topic
    Socialtext
    $1.00
    Starting Price Per Month
    Offerings
    Pricing Offerings
    Google KeepSocialtext (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google KeepSocialtext (discontinued)
    Considered Both Products
    Google
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Google KeepSocialtext (discontinued)
    Project Management
    Comparison of Project Management features of Google Keep and Socialtext (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Socialtext (discontinued)
    7.6
    1 Ratings
    2% below category average
    Task Management00 Ratings8.01 Ratings
    Gantt Charts00 Ratings7.01 Ratings
    Scheduling00 Ratings9.01 Ratings
    Workflow Automation00 Ratings8.01 Ratings
    Mobile Access00 Ratings4.01 Ratings
    Search00 Ratings9.01 Ratings
    Visual planning tools00 Ratings8.01 Ratings
    Communication
    Comparison of Communication features of Google Keep and Socialtext (discontinued)
    Feature
    Google Keep
    -
    Ratings
    Socialtext (discontinued)
    7.2
    1 Ratings
    10% below category average
    Chat00 Ratings7.01 Ratings
    Notifications00 Ratings6.01 Ratings
    Discussions00 Ratings9.01 Ratings
    Surveys00 Ratings4.01 Ratings
    Internal knowledgebase00 Ratings10.01 Ratings
    Best Alternatives
    Google KeepSocialtext (discontinued)
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google KeepSocialtext (discontinued)
    Likelihood to Recommend
    9.5
    (15 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    Google KeepSocialtext (discontinued)
    Likelihood to Recommend
    Google
    We use it to post photos of a given area or circumstance, so there is never a question about the current appearance or the desired appearance, as the case may be. We also use it a lot for checklists. When items are needed, possibly from different locations, team members can check them off a shared list as they are acquired, so we can see what is still required and what has been acquired, and the person responsible can initial the checked-off entry.
    Read full review
    Discontinued Products
    We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
    Read full review
    Pros
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
    Read full review
    Discontinued Products
    • Version history - Always keeps the edited versions and one can revert back any time
    • Creating and Editing an article is very easy and intutive
    • Sharing the articles with peers
    Read full review
    Cons
    Google
    • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
    • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
    Incentivized
    Read full review
    Discontinued Products
    • Search needs a ton of improvements. It was very slow a year ago
    • Search result quality was also not that good
    • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
    Read full review
    Likelihood to Renew
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Discontinued Products
    We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
    Read full review
    Usability
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
    Read full review
    Discontinued Products
    I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
    Read full review
    Return on Investment
    Google
    • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
    • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
    • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
    Incentivized
    Read full review
    Discontinued Products
    • We get solutions to concerns much faster
    • We promote interactions with the other depts
    • We listen and have discussions
    Read full review
    ScreenShots