Google Meet vs. Lyssna

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Meet
Score 8.3 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Lyssna
Score 7.7 out of 10
N/A
Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…
$0
per month (3 seats included)
Pricing
Google MeetLyssna
Editions & Modules
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
Free
$0
3 seats included
Starter
$99
per month 5 seats included
Growth
$199
per month 15 seats included
Enterprise
Contact Sales
custom seats
Offerings
Pricing Offerings
Google MeetLyssna
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual plan. Panel responses are priced seperately.
More Pricing Information
Community Pulse
Google MeetLyssna
Features
Google MeetLyssna
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Meet
9.0
57 Ratings
13% above category average
Lyssna
-
Ratings
High quality audio8.957 Ratings00 Ratings
High quality video9.057 Ratings00 Ratings
Low bandwidth requirements8.943 Ratings00 Ratings
Mobile support9.051 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Meet
8.6
57 Ratings
8% above category average
Lyssna
-
Ratings
Desktop sharing8.757 Ratings00 Ratings
Whiteboards8.538 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Meet
8.1
55 Ratings
1% below category average
Lyssna
-
Ratings
Calendar integration8.954 Ratings00 Ratings
Meeting initiation8.854 Ratings00 Ratings
Integrates with social media6.325 Ratings00 Ratings
Record meetings / events8.043 Ratings00 Ratings
Slideshows8.544 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Meet
8.5
54 Ratings
5% above category average
Lyssna
-
Ratings
Live chat8.752 Ratings00 Ratings
Audience polling8.334 Ratings00 Ratings
Q&A8.437 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Meet
8.8
47 Ratings
9% above category average
Lyssna
-
Ratings
User authentication8.844 Ratings00 Ratings
Participant roles & permissions9.242 Ratings00 Ratings
Confidential attendee list8.333 Ratings00 Ratings
Best Alternatives
Google MeetLyssna
Small Businesses
Whereby
Whereby
Score 9.9 out of 10
Smartlook
Smartlook
Score 8.6 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.8 out of 10
Optimal
Optimal
Score 9.1 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Optimal
Optimal
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google MeetLyssna
Likelihood to Recommend
9.4
(62 ratings)
8.0
(5 ratings)
Likelihood to Renew
7.0
(6 ratings)
-
(0 ratings)
Usability
9.2
(21 ratings)
7.0
(1 ratings)
Support Rating
9.8
(18 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.6
(2 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google MeetLyssna
Likelihood to Recommend
Google
If you have a small team, use Google Meet. If you want to have a weekly check-up, use Google Meet. If you want to do a small hosting of conferences — kind of like a webinar, I would say to be very specific — Google Meet is really, really good. So that’s what my recommendations are.
Read full review
Lyssna
UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.
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Pros
Google
  • I think it's fairly easy to operate. Once people get in, they know where the buttons are and stuff.
  • The chat's good.
  • It does good transcriptions.
  • I like the backgrounds that are available.
  • I like the just overall, I guess the layout is simple and most people know how to use it, which is good.
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Lyssna
  • Rapid user feedback
  • Demographic targeting
  • Well presented results
  • Easy to use
  • Relatively inexpensive
Read full review
Cons
Google
  • One of the challenges that I see is that whenever we have in a meeting, we won't be able to drop some of the documents that we have. That's one of the big challenges which I see in Google Meet. At that point of time, we either have to Slack or we have to share an email. We cannot do that, like sending that particular document in the Google meet chat.
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Lyssna
  • Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
  • Bring back the navigation test type
  • Add additional test types
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Likelihood to Renew
Google
This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
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Lyssna
No answers on this topic
Usability
Google
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
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Lyssna
Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
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Support Rating
Google
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
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Lyssna
No answers on this topic
Alternatives Considered
Google
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
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Lyssna
UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour.
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Contract Terms and Pricing Model
Google
I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
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Lyssna
No answers on this topic
Professional Services
Google
This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
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Lyssna
No answers on this topic
Return on Investment
Google
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
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Lyssna
  • Increase in testing frequency per quarter.
  • Increase in approved projects for developments.
  • Few reverts per project.
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ScreenShots

Lyssna Screenshots

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