TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Pay

    Score4.5 out of 10
    N/AGoogle Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A

    Radial Omnichannel Technology

    Score3.1 out of 10
    N/AeBay Enterprise offers Retail Order Management (or the eBay Enterprise Exchange Platform) presents a complete inventory and order management solution for omnichannel retailers. Via module the module Payments, Tax & Fraud, it can be expanded to include a payment gateway with fraud protection.N/A
    Pricing
    Google PayRadial Omnichannel Technology
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google PayRadial Omnichannel Technology
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google PayRadial Omnichannel Technology
    Considered Both Products
    Google
    No answer on this topic
    bpostgroup
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Best Alternatives
    Google PayRadial Omnichannel Technology
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Webgility
    Score9.6 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google PayRadial Omnichannel Technology
    Likelihood to Recommend
    2.0
    (22 ratings)
    9.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Google PayRadial Omnichannel Technology
    Likelihood to Recommend
    Google
    I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
    Incentivized
    Read full review
    bpostgroup
    Support, will help with implementation and throughout the client to company relationship
    Incentivized
    Read full review
    Pros
    Google
    • They provide good rewards like cash back offers and gift vouchers.
    • Easy to pay by scanning the QR code.
    • Help us to find best recharges for our mobile.
    • Easy to pay electricity bill.
    • Will notify us if our validity expires on recharges.
    • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
    • We can check balance by enter the UPI Pin.
    Read full review
    bpostgroup
    • Support is the best
    • Deliverability Support/ISP relationships
    • Ease of use - powerful tool
    Incentivized
    Read full review
    Cons
    Google
    • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
    • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
    • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
    Incentivized
    Read full review
    bpostgroup
    • Potentially a mobile app for businesses/companies to update on the fly (ease of accessibility)
    • At times support if [dealing with a] small project, it can take awhile with additional mone - although money to scale less than competitors
    Incentivized
    Read full review
    Usability
    Google
    I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
    Read full review
    bpostgroup
    No answers on this topic
    Support Rating
    Google
    I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
    Incentivized
    Read full review
    bpostgroup
    No answers on this topic
    Alternatives Considered
    Google
    GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
    Read full review
    bpostgroup
    In the top 2 Top for support costs (lowest)
    Incentivized
    Read full review
    Return on Investment
    Google
    • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
    • Improves risk mitigation and ensures safety and account health of our vendors
    • Increased efficiency and pushes payments through at a faster rate
    • Provides work-life balance when fiscal deadlines slowly approach
    Incentivized
    Read full review
    bpostgroup
    • Best support
    • Low CPM rates
    • High ROI tool to support marketing efforts.
    Incentivized
    Read full review
    ScreenShots