TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Surveys

    Score7.9 out of 10
    N/AGoogle Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

    $10

    per completed survey

    Venngage

    Score10 out of 10
    Small Businesses (1-50 employees)
    Venngage is an infographics creation platform. Users can create inforgraphics for their marketing team from scratch or from a template.

    $19

    per month per user

    Pricing
    Google SurveysVenngage
    Editions & Modules
    Surveys
    10¢
    per completed survey
    Premium
    $19
    per month per user
    Business
    $49
    per month per user
    Enterprise
    starting at $499
    per month 10+ seats (billed yearly)
    Offerings
    Pricing Offerings
    Google SurveysVenngage
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—50% discount for Premium and Business plans for annual pricing.
    More Pricing Information
    Community Pulse
    Google SurveysVenngage
    Considered Both Products
    Google
    No answer on this topic
    Venngage
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Google SurveysVenngage
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Surveys and Venngage
    Feature
    Google Surveys
    8.3
    17 Ratings
    3% above category average
    Venngage
    -
    Ratings
    Survey templates9.517 Ratings00 Ratings
    Themes7.715 Ratings00 Ratings
    Custom logo/branding7.714 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Google Surveys and Venngage
    Feature
    Google Surveys
    9.2
    16 Ratings
    8% above category average
    Venngage
    -
    Ratings
    Changes to live survey9.915 Ratings00 Ratings
    Question design help9.313 Ratings00 Ratings
    Multiple question types8.416 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Surveys and Venngage
    Feature
    Google Surveys
    7.5
    15 Ratings
    11% below category average
    Venngage
    -
    Ratings
    Survey logic flexibility7.515 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Surveys and Venngage
    Feature
    Google Surveys
    8.4
    16 Ratings
    3% above category average
    Venngage
    -
    Ratings
    Response tracking8.516 Ratings00 Ratings
    Data export9.415 Ratings00 Ratings
    Standard reports7.814 Ratings00 Ratings
    Custom reports8.412 Ratings00 Ratings
    Analytics7.814 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Surveys and Venngage
    Feature
    Google Surveys
    8.3
    16 Ratings
    4% below category average
    Venngage
    -
    Ratings
    Access controls7.915 Ratings00 Ratings
    Compliance8.813 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Surveys and Venngage
    Feature
    Google Surveys
    5.8
    13 Ratings
    33% below category average
    Venngage
    -
    Ratings
    Vendor-offered crowdsourcing5.810 Ratings00 Ratings
    Respondent restrictions5.812 Ratings00 Ratings
    Best Alternatives
    Google SurveysVenngage
    Small Businesses
    Jotform
    Score8.5 out of 10
    GIMP
    Score8 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Adobe Illustrator
    Score9.4 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Adobe PhotoShop
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google SurveysVenngage
    Likelihood to Recommend
    8.6
    (17 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.8
    (15 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.5
    (12 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.5
    (2 ratings)
    Data Sources
    -
    (0 ratings)
    1.4
    (2 ratings)
    User Testimonials
    Google SurveysVenngage
    Likelihood to Recommend
    Google
    Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
    Incentivized
    Read full review
    Venngage
    I find it great for personal use especially when you are a visual person. As an assistant that needs a lot of organizing, it's wonderful. It helped me a lot and I usually don't require a lot of features. I also find it great for accessibility stuff, I respect that since I have a relative who has special needs. I didn't really need that specifically, but it's nice to know it was considered.
    Read full review
    Pros
    Google
    • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
    • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
    • Run an election for board members (use of the "other" notation so that people can write in their own choices).
    Incentivized
    Read full review
    Venngage
    • Extremely user-friendly: simple, easy-to-follow interface really made ramping up on the offering incredibly fast and painless.
    • Variety of templates: Venngage has a HUGE assortment of templates ranging from corporate reports and business decks to more visually-engaging, "fun" content such as infographics, awesome charts, and highly customizable social graphics.
    • Brand-alignment: we really appreciated the opportunity to tee up our brand guidelines and have those remain on the back-end and let us apply our style guide to multiple templates instantaneously.
    Incentivized
    Read full review
    Cons
    Google
    • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
    • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
    Incentivized
    Read full review
    Venngage
    • It's hard to lock graphics into place in Venngage once you create something.
    • Layering is next to impossible. The feature is there but is very difficult to use and most times the user is better off copying the object over instead
    • Unless you have a business account (we have a professional account- middle grade) you cannot sort and organize your infographics. This is messy and cumbersome to go through and the price difference between professional and business grade accounts was quite large.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Venngage
    I use Venngage for a new project 1-2 times per week... I could not see using another program at this point.
    Incentivized
    Read full review
    Usability
    Google
    Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
    Incentivized
    Read full review
    Venngage
    I find it very user friendly, straight to the point, and the minor issues I found wasn't really impacting on my role. So I think it would depend? but personally I find it perfect for me. There were lots of templates I could use, and they were very open to feedback and customer service was very accommodating.
    Read full review
    Support Rating
    Google
    This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
    Incentivized
    Read full review
    Venngage
    I think that the attention that I get as a small business owner from Venngage is excellent. They quickly respond to questions and provide information that helps to resolve the issue that I am having.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
    Incentivized
    Read full review
    Venngage
    We prefer Canva but feel Venngage is easier for us. In comparison to Adobe, we prefer Venngage because of the ability to have everything in one system and not have to jump around.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
    • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
    Incentivized
    Read full review
    Venngage
    • It was frustrating to be required to purchase a full month, not be able to download into PowerPoint and edit, and not be given a refund.
    Read full review
    ScreenShots