TrustRadius: an HG Insights company

Google Universal Analytics (discontinued) vs. IBM SPSS Statistics

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Universal Analytics (discontinued)

    Score7.6 out of 10
    N/AGoogle Universal Analytics was an enterprise-level analytics solution that was sunset in July of 2024.

    $150,000

    Up to 1 Billion hits/month

    IBM SPSS Statistics

    Score8 out of 10
    N/ASPSS Statistics is a software package used for statistical analysis. It is now officially named "IBM SPSS Statistics". Companion products in the same family are used for survey authoring and deployment (IBM SPSS Data Collection), data mining (IBM SPSS Modeler), text analytics, and collaboration and deployment (batch and automated scoring services).

    $105

    per month per user

    Pricing
    Google Universal Analytics (discontinued)IBM SPSS Statistics
    Editions & Modules
    Google Analytics Premium
    $150,000
    Up to 1 Billion hits/month
    Google Analytics
    Free
    Base
    USD 3,830
    one-time fee per user
    Standard
    USD 8,440
    one-time fee per user
    Professional
    USD 16,900
    one-time fee per user
    Premium
    USD 25,200
    one-time fee per user
    Monthly subscription
    USD 105
    per month per user
    Annual subscription
    USD 1,188.00
    per year per user
    Offerings
    Pricing Offerings
    Google Universal Analytics (discontinued)IBM SPSS Statistics
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Universal Analytics (discontinued)IBM SPSS Statistics
    Considered Both Products
    Discontinued Products
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    34 Answers
    94%
    Would buy again
    49 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    26 Answers
    91%
    Delivers good value for the price
    42 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    32 Answers
    98%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    27 Answers
    97%
    Lived up to sales and marketing promises
    34 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    24 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    Google Universal Analytics (discontinued)IBM SPSS Statistics
    Web Analytics
    Comparison of Web Analytics features of Google Universal Analytics (discontinued) and IBM SPSS Statistics
    Feature
    Google Universal Analytics (discontinued)
    6.9
    1 Ratings
    16% below category average
    IBM SPSS Statistics
    -
    Ratings
    Lead Conversion Tracking7.01 Ratings00 Ratings
    Device and Browser Reporting1.01 Ratings00 Ratings
    Pageview Tracking7.01 Ratings00 Ratings
    Event Tracking8.01 Ratings00 Ratings
    Reporting in real-time10.01 Ratings00 Ratings
    Referral Source Tracking10.01 Ratings00 Ratings
    Customizable Dashboards5.01 Ratings00 Ratings
    Best Alternatives
    Google Universal Analytics (discontinued)IBM SPSS Statistics
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Alteryx Platform
    Score9 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Alteryx Platform
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Universal Analytics (discontinued)IBM SPSS Statistics
    Likelihood to Recommend
    8.0
    (55 ratings)
    8.5
    (116 ratings)
    Likelihood to Renew
    10.0
    (11 ratings)
    8.5
    (23 ratings)
    Usability
    9.0
    (5 ratings)
    8.0
    (15 ratings)
    Availability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (23 ratings)
    6.4
    (12 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    8.7
    (7 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Google Universal Analytics (discontinued)IBM SPSS Statistics
    Likelihood to Recommend
    Discontinued Products
    As I have discussed previously their insights were very useful. The second thing is since it is a Google product you will connect the data very easily from other platforms like Bigquery, Google Drive, etc. and even you can connect Google marketing platform. through this tool, you can track your live campaign how they were performing, and how it will be engaging your customer as well.
    Read full review
    IBM
    IBM SPSS Statistics is well suited for pretty much any data analytic scenario. It can handle extremely complex and large-scale datasets with ease. It especially shines if you have to do any kind of analyses that involve significance testing. Being able to do any number of significance tests (i.e., t-tests, chi-square, ANOVAs, etc.) right inside the tool is very valuable. The only scenario I would say it is less appropriate is if you need to work on a very small dataset and answer very simple questions, like frequencies or averages. In those cases, something like Excel could probably do the job just as easily.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It is an excellent cloud analytics platform that is easy to install and configure and easy to deploy and use, allowing us to measure web traffic and other tools.
    • It is an entirely online tool; it does not take up hard disk space like other desktop tools.
    • Since this tool is draggable, Google is constantly adding more features.
    • Even beginners who do not have a custom dashboard can get information. If there is a problem somewhere on the site that needs to be investigated, Google Analytics 360 will notify you.
    Incentivized
    Read full review
    IBM
    • SPSS has been around for quite a while and has amassed a large suite of functionality. One of its longest-running features is the ability to automate SPSS via scripting, AKA "syntax." There is a very large community of practice on the internet who can help newbies to quickly scale up their automation abilities with SPSS. And SPSS allows users to save syntax scripting directly from GUI wizards and configuration windows, which can be a real life-saver if one is not an experienced coder.
    • Many statistics package users are doing scientific research with an eye to publish reproducible results. SPSS allows you to save datasets and syntax scripting in a common format, facilitating attempts by peer reviewers and other researchers to quickly and easily attempt to reproduce your results. It's very portable!
    • SPSS has both legacy and modern visualization suites baked into the base software, giving users an easily mountable learning curve when it comes to outputting charts and graphs. It's very easy to start with a canned look and feel of an exported chart, and then you can tweak a saved copy to change just about everything, from colors, legends, and axis scaling, to orientation, labels, and grid lines. And when you've got a chart or graph set up the way you like, you can export it as an image file, or create a template syntax to apply to new visualizations going forward.
    • SPSS makes it easy for even beginner-level users to create statistical coding fields to support multidimensional analysis, ensuring that you never need to destructively modify your dataset.
    • In closing, SPSS's long and successful tenure ensures that just about any question a new user may have about it can be answered with a modicum of Google-fu. There are even several fully-fledged tutorial websites out there for newbie perusal.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Generally I think there is a lot you can do within the tool, but as it is a Google product it means there is limited support - something which I think lets all of the platform stacks down
    • There could be more visual signifiers to identify if a feature is a normal or 360 feature. This would mean you can really get to grips with what the extra more advanced elements are
    Read full review
    IBM
    • Cost is becoming prohibitive.
    • Availability of procedures in the base package seems to be dwindling.
    • The copy-and-paste function from output to Excel is not as easy as it once was (now I have to do a "paste special").
    • Text and date handling are terrible.
    • Need to include AI-based NLP for survey verbatims and other text-based fields. This is becoming increasingly important in the CX world, yet SPSS seems to be ignoring it.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Google Analytics 360 is an upgraded version of the most widely used web/app analytics tracking tools in the market. The price is stable and predictable making it a long-term product of choice. It's easy to use and pairs so well with other Google Marketing Platform products.
    Incentivized
    Read full review
    IBM
    Both
    money and time are essential for success in terms of return on investment for any kind of research based project work. Using a Likert-scale questionnaire is very easy for data entry and analysis
    using IBM SPSS. With the help of IBM SPSS, I found very fast and reliable data
    entry and data analysis for my research. Output from SPSS is very easy to
    interpret for data analysis and findings
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The UI is very easy to navigate and use. The features are well designed and intuitive. As long as the user has a good understanding of basic digital analytics definitions and capabilities, this tool should be quite easy to use. I consider Google Analytics Premium to be the easiest of all of the enterprise solutions out there to use.
    Read full review
    IBM
    Probably because I have been using it for so long that I have used all of the modules, or at least almost all of the modules, and the way SPSS works is second nature to me, like fish to swimming.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    IBM
    SPSS can tend to crash when I am trying to do a lot of data. This can slow me down when I need to do a lot of data
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    IBM
    SPSS does the job, but it can be slow. I do have to plan a lot of time to get through a huge amount of data.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If you purchase Premium through a reseller like LunaMetrics, you are going to be taken care of. The additional amount of support and services that a reseller provides to make sure you have the best experience with the product is the reason why the reseller program exists to begin with. Support doesn't have to be just reactive, it can be proactive as well.
    Read full review
    IBM
    I have not contacted IBM SPSS for support myself. However, our IT staff has for trying to get SPSS Text Analytics Module to work. The issue was never resolved, but I'm not sure if it was on the IT's end or on SPSS's end
    Read full review
    Online Training
    Discontinued Products
    There is a ton of information online about Google Analytics, but Google Analytics Premium users will have dedicated support and training from Google or an Authorized Reseller.
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    Discontinued Products
    If you already have the basic version of GA installed, "getting" GA Premium happens immediately through a virtual flipping of the switch - no need to re-implement. You'll want to expand your use of custom dimensions and metrics (you get 10x the amount with Premium). Ideally, you'll be using a tag management solution to talk with GA Premium, in concert with implementing a dataLayer (to note, Google's Tag Manager platform is covered under the same GA Premium SLA, and it's free). There are some welcomed "configurations" with GA Premium, such as integrating with DoubleClick products, activating data driven attribution models, and building roll-up executive reports - but all of these are easy point and click solutions. In comparison with any other enterprise analytics solution, implementing GA and GA Premium is traditionally easier and more flexible. And if you have any trouble or need an extra set of hands for implementation, GA Certified Partners like LunaMetrics can help
    Read full review
    IBM
    Have a plan for managing the yearly upgrade cycle. Most users work in the desktop version, so there needs to be a mechanism for either pushing out new versions of the software or a key manager to deal with updated licensing keys. If you have a lot of users this needs to be planned for in advance.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Unless you have very complex and edge case analytics needs, Google Analytics [360 (formerly Google Analytics Premium)] is likely going to be the best choice. From both a cost and usability stand point, Google wins. Adobe has the edge case when you need to create really custom reports, dimensions, metrics, etc. In my experience, this is rarely the case and you end up biting off more than you can chew. Stick with Google unless you are or plan on hiring an Adobe Analytics expert.
    Incentivized
    Read full review
    IBM
    If you have made it this far, you should have a very good idea of how SPSS stacks up the competition (data processing and analytics tools). Even the free ones, such as r Studio or Stata, are leaps and bounds ahead of SPSS. IBM is resting on a reputation developed nearly 30 years ago and has shown no desire to improve.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    IBM
    I am neutral because I have not had to look into scalability since I am using as a student.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It helps me understand which social media platforms are most successful for me - which I should focus on and which I might want to focus less on.
    • I can also see which blog posts people are reading - so I know which topics resonate most. I can write more of those, hopefully gaining more visitors.
    Incentivized
    Read full review
    IBM
    • I found SPSS easier to use than SAS as it's more intuitive to me.
    • The learning curve to use SPSS is less compared to SAS.
    • I used SAS, to a much lesser extent than SPSS. However, it seems that SAS may be more suitable for users who understand programming. With SPSS, users can perform many statistical tests without the need to know programming.
    Incentivized
    Read full review
    ScreenShots

    IBM SPSS Statistics Screenshots

    Screenshot of SPSS Statistics Forecasting. This enables users to build time-series forecasts regardless of their skill level.Screenshot of SPSS Statistics Regression. These predict categorical outcomes and apply nonlinear regression procedures.Screenshot of IBM SPSS Statistics Neural Networks. These can discover complex relationships and improve predictive models.Screenshot of IBM SPSS Statistics Curated Help. These can interpret correlation output.Screenshot of IBM SPSS Statistics AI Output Assistant interprets statistical output in easy to consume language