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Google Universal Analytics (discontinued) vs. OpenText Web CMS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Universal Analytics (discontinued)

    Score7.6 out of 10
    N/AGoogle Universal Analytics was an enterprise-level analytics solution that was sunset in July of 2024.

    $150,000

    Up to 1 Billion hits/month

    OpenText Web CMS

    Score5 out of 10
    N/AOpenText Web CMS (TeamSite) accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community. According to the vendor, with TeamSite, users can: Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer…N/A
    Pricing
    Google Universal Analytics (discontinued)OpenText Web CMS
    Editions & Modules
    Google Analytics Premium
    $150,000
    Up to 1 Billion hits/month
    Google Analytics
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Universal Analytics (discontinued)OpenText Web CMS
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Universal Analytics (discontinued)OpenText Web CMS
    Considered Both Products
    Discontinued Products
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    34 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    26 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    32 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    27 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    24 Answers
    No answers on this topic
    Features
    Google Universal Analytics (discontinued)OpenText Web CMS
    Web Analytics
    Comparison of Web Analytics features of Google Universal Analytics (discontinued) and OpenText Web CMS
    Feature
    Google Universal Analytics (discontinued)
    6.9
    1 Ratings
    16% below category average
    OpenText Web CMS
    -
    Ratings
    Lead Conversion Tracking7.01 Ratings00 Ratings
    Device and Browser Reporting1.01 Ratings00 Ratings
    Pageview Tracking7.01 Ratings00 Ratings
    Event Tracking8.01 Ratings00 Ratings
    Reporting in real-time10.01 Ratings00 Ratings
    Referral Source Tracking10.01 Ratings00 Ratings
    Customizable Dashboards5.01 Ratings00 Ratings
    Security
    Comparison of Security features of Google Universal Analytics (discontinued) and OpenText Web CMS
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    OpenText Web CMS
    8.6
    7 Ratings
    4% above category average
    Role-based user permissions00 Ratings8.67 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Google Universal Analytics (discontinued) and OpenText Web CMS
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    OpenText Web CMS
    7.9
    7 Ratings
    1% above category average
    API00 Ratings8.76 Ratings
    Internationalization / multi-language00 Ratings7.26 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Google Universal Analytics (discontinued) and OpenText Web CMS
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    OpenText Web CMS
    8.0
    7 Ratings
    2% above category average
    WYSIWYG editor00 Ratings7.87 Ratings
    Code quality / cleanliness00 Ratings7.76 Ratings
    Admin section00 Ratings8.17 Ratings
    Page templates00 Ratings7.46 Ratings
    Library of website themes00 Ratings8.36 Ratings
    Mobile optimization / responsive design00 Ratings8.37 Ratings
    Publishing workflow00 Ratings8.17 Ratings
    Form generator00 Ratings8.06 Ratings
    Web Content Management
    Comparison of Web Content Management features of Google Universal Analytics (discontinued) and OpenText Web CMS
    Feature
    Google Universal Analytics (discontinued)
    -
    Ratings
    OpenText Web CMS
    7.9
    7 Ratings
    5% above category average
    Content taxonomy00 Ratings7.97 Ratings
    Bulk management00 Ratings8.27 Ratings
    Availability / breadth of extensions00 Ratings7.57 Ratings
    Best Alternatives
    Google Universal Analytics (discontinued)OpenText Web CMS
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Universal Analytics (discontinued)OpenText Web CMS
    Likelihood to Recommend
    8.0
    (55 ratings)
    7.4
    (8 ratings)
    Likelihood to Renew
    10.0
    (11 ratings)
    3.6
    (1 ratings)
    Usability
    9.0
    (5 ratings)
    7.3
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (23 ratings)
    6.4
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Google Universal Analytics (discontinued)OpenText Web CMS
    Likelihood to Recommend
    Discontinued Products
    As I have discussed previously their insights were very useful. The second thing is since it is a Google product you will connect the data very easily from other platforms like Bigquery, Google Drive, etc. and even you can connect Google marketing platform. through this tool, you can track your live campaign how they were performing, and how it will be engaging your customer as well.
    Read full review
    OpenText
    OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It is an excellent cloud analytics platform that is easy to install and configure and easy to deploy and use, allowing us to measure web traffic and other tools.
    • It is an entirely online tool; it does not take up hard disk space like other desktop tools.
    • Since this tool is draggable, Google is constantly adding more features.
    • Even beginners who do not have a custom dashboard can get information. If there is a problem somewhere on the site that needs to be investigated, Google Analytics 360 will notify you.
    Incentivized
    Read full review
    OpenText
    • The drag and drop forms feature makes publishing simple and quick.
    • Preview of customer data before sending publications helps us to deliver personalized experiences.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Generally I think there is a lot you can do within the tool, but as it is a Google product it means there is limited support - something which I think lets all of the platform stacks down
    • There could be more visual signifiers to identify if a feature is a normal or 360 feature. This would mean you can really get to grips with what the extra more advanced elements are
    Read full review
    OpenText
    • I have recommendation for improvements.
    • It is easy to work with all the features.
    • All necessary content management tools are included.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Google Analytics 360 is an upgraded version of the most widely used web/app analytics tracking tools in the market. The price is stable and predictable making it a long-term product of choice. It's easy to use and pairs so well with other Google Marketing Platform products.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    Discontinued Products
    The UI is very easy to navigate and use. The features are well designed and intuitive. As long as the user has a good understanding of basic digital analytics definitions and capabilities, this tool should be quite easy to use. I consider Google Analytics Premium to be the easiest of all of the enterprise solutions out there to use.
    Read full review
    OpenText
    Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If you purchase Premium through a reseller like LunaMetrics, you are going to be taken care of. The additional amount of support and services that a reseller provides to make sure you have the best experience with the product is the reason why the reseller program exists to begin with. Support doesn't have to be just reactive, it can be proactive as well.
    Read full review
    OpenText
    Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    There is a ton of information online about Google Analytics, but Google Analytics Premium users will have dedicated support and training from Google or an Authorized Reseller.
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Discontinued Products
    If you already have the basic version of GA installed, "getting" GA Premium happens immediately through a virtual flipping of the switch - no need to re-implement. You'll want to expand your use of custom dimensions and metrics (you get 10x the amount with Premium). Ideally, you'll be using a tag management solution to talk with GA Premium, in concert with implementing a dataLayer (to note, Google's Tag Manager platform is covered under the same GA Premium SLA, and it's free). There are some welcomed "configurations" with GA Premium, such as integrating with DoubleClick products, activating data driven attribution models, and building roll-up executive reports - but all of these are easy point and click solutions. In comparison with any other enterprise analytics solution, implementing GA and GA Premium is traditionally easier and more flexible. And if you have any trouble or need an extra set of hands for implementation, GA Certified Partners like LunaMetrics can help
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Unless you have very complex and edge case analytics needs, Google Analytics [360 (formerly Google Analytics Premium)] is likely going to be the best choice. From both a cost and usability stand point, Google wins. Adobe has the edge case when you need to create really custom reports, dimensions, metrics, etc. In my experience, this is rarely the case and you end up biting off more than you can chew. Stick with Google unless you are or plan on hiring an Adobe Analytics expert.
    Incentivized
    Read full review
    OpenText
    It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    OpenText
    The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It helps me understand which social media platforms are most successful for me - which I should focus on and which I might want to focus less on.
    • I can also see which blog posts people are reading - so I know which topics resonate most. I can write more of those, hopefully gaining more visitors.
    Incentivized
    Read full review
    OpenText
    • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
    • Quick publication of content across the main digital channels.
    • We run our digital campaigns swiftly.
    • We've maintained our brand consistency for three years.
    Incentivized
    Read full review
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