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Google Vault vs. OpenText Core Business Communication Archive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Vault

    Score9.5 out of 10
    N/AGoogle Vault is an ediscovery and archiving service for messaging and content created through some applications in G Suite. Users can retain, search, and export an organization’s data from select apps with Vault for G Suite Business and Enterprise editions.N/A

    OpenText Core Business Communication Archive

    Score7.8 out of 10
    N/AOpenText Core Business Communication Archive (formerly Carbonite Information Archiving or ZixArchive before that), stores an unlimited number of files and communications across email, SMS, and emerging platforms.N/A
    Pricing
    Google VaultOpenText Core Business Communication Archive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VaultOpenText Core Business Communication Archive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VaultOpenText Core Business Communication Archive
    Considered Both Products
    Google
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Best Alternatives
    Google VaultOpenText Core Business Communication Archive
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Mimecast Cloud Archive
    Score9.1 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VaultOpenText Core Business Communication Archive
    Likelihood to Recommend
    9.0
    (17 ratings)
    7.1
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (3 ratings)
    User Testimonials
    Google VaultOpenText Core Business Communication Archive
    Likelihood to Recommend
    Google
    Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
    Incentivized
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    OpenText
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
    Incentivized
    Read full review
    Pros
    Google
    • Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
    • Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
    • Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
    Incentivized
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    OpenText
    • Search
    • Storage need reduction
    • Security
    Incentivized
    Read full review
    Cons
    Google
    • More export options are available to the user, specifically allowing exported data to be imported into a new account easily
    • The interface is very basic and easy to use, but the dashboard could show more information to make it more usable
    Incentivized
    Read full review
    OpenText
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
    Read full review
    Usability
    Google
    Using Google Vault is straightforward
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Google
    No answers on this topic
    OpenText
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
    Incentivized
    Read full review
    OpenText
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
    • Organized storage.
    • Easy interface once you get used it it- give it about a month.
    Incentivized
    Read full review
    OpenText
    • Supports our document retention polices.
    • Allows for recovery of data easily.
    Incentivized
    Read full review
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