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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Trellix Network Security

    Score8.6 out of 10
    Enterprise companies (1,001+ employees)
    Trellix Network Security (formerly FireEye Network Security and Forensics products) combines network traffic analysis and network forensics for attack analysis .

    $0

    per appliance/ per mbps

    Pricing
    Google VoiceTrellix Network Security
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    SmartVision
    $0
    per appliance/ per mbps
    Offerings
    Pricing Offerings
    Google VoiceTrellix Network Security
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VoiceTrellix Network Security
    Considered Both Products
    Google
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Google VoiceTrellix Network Security
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Trellix Network Security
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Trellix Network Security
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Trellix Network Security
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Trellix Network Security
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Trellix Network Security
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Trellix Network Security
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Trellix Network Security
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Trellix Network Security
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Best Alternatives
    Google VoiceTrellix Network Security
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Cisco Identity Services Engine (ISE)
    Score9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco IOS Security
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceTrellix Network Security
    Likelihood to Recommend
    7.5
    (73 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (35 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceTrellix Network Security
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    It’s a dedicated Network Advanced Threat Detection and
    Prevention solution. Easy maintenance and low operating costs fit perfectly for
    SMEs. Variety of appliance selection makes NX the perfect choice for large
    enterprises. As it’s a dedicated solution with its own appliance, price is higher
    compared to NGTP add on solutions. FireEye is an ecosystem therefore when you’ve
    the EX or HX vice versa, you should be looking to NX. Otherwise, you’re missing
    the threat intel exchange on the network side reverse is the true. Sizing is
    important before the purchase, if you select a low end model for a busy network
    you lose your initial investment. For multiple NX deployments I highly
    recommend CMS. Without CMS you’ll lose the threat intel exchange and this will
    negatively reduce the risk scores.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Advanced detection of targeted attacks.
    • Mandiant team effort is a big plus.
    • Inline mitigation capabilities particularly well.
    • Different deployment models for specific needs.
    • License and information sharing selection 1 way or 2 way mode.
    • Frequent updates.
    • Low false positive rates.
    • FireEye sandboxing is immune to sandboxing attacks.
    • Central management (CMS) capabilities for managing several NX's.
    • Extra IPS/IDS functionality in the product.
    • Smartvision specific to lateral movement detection.
    • Upgrades and updates with zero down time.
    • Local FireEye support is superb.
    • Multiple deployment scenarios (span, inline) in the same NX for different interface pairs.
    • SSL inspection support.
    • No need to maintain, build or updates the images. It's highly automatic.
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Very first detected APT sample can pass the NX even it's inline blocking mode.
    • Performance optimization for busy networks is cumbersome.
    • CMS does not provide all the management capabilities, CLI or local config. Should be done for advanced customization.
    • Constant limitations of tcpdump/ packet capture for 10G interfaces.
    • IPS functionality is a bit cumbersome, not a full feature IPS, lack of signatures and customization of IPS signatures.
    • It's not a full NDR solution or a UBA solution.
    • Lack of device or user mapping.
    • Forensics is based on the specific APT. May not provide the whole story and need some additional tools.
    • You cannot make manual submission to NX (needs AX).
    • You cannot access the kernel directly for deep analy[sis] or troubleshooting (assist from FireEye Support should be taken).
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    FireEye NX is a solid product. It gives you sustainable
    security throughout the organization. NX detection engines are more capable
    compared to others. Its catch rate is higher, FP rate is lower, [and] speed is
    awesome. NX can work for highly regulated environments with 1 way solution.
    Operation costs are much lower. Software quality is very good. It may have bugs, but these bugs do not compromise the security in general. SOC team loves the
    FireEye NX for its pinpoint detection capabilities. Local and partner support
    is exceptional.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • As [a] financial company on the digital markets, we need to be safeguard for 0days and targeted attacks. FireEye NX provides the best updated protection with its enhanced capabilities.
    • Security score based on detection/prevention metrics [is] very high ensuring the highest level of security.
    • APTs in our region successfully detected and mitigated by the NX.
    • For the ROI, in a six month period FireEye is paying off its [investment].
    • One negative thing, especially with increasing network bandwidths, [is that] you need to make [the] investment every two or three years.
    Incentivized
    Read full review
    ScreenShots

    Trellix Network Security Screenshots

    Screenshot of Network Security Dashboard- Summary view of alerts and threats to organizationScreenshot of Alerts dashboard- detailed information around alerts discovered by FireEye Network SecurityScreenshot of Configuration for FireEye Network Security Product.