Wildfire Interactive (Discontinued) vs. Growave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Wildfire Interactive (Discontinued)
Score 10.0 out of 10
N/A
Wildfire was a social media advertising management software application that was acquired but since discontinued by Google.N/A
Growave
Score 9.4 out of 10
Small Businesses (1-50 employees)
Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.
$9
per month
Pricing
Wildfire Interactive (Discontinued)Growave
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Wildfire Interactive (Discontinued)Growave
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Wildfire Interactive (Discontinued)Growave
Top Pros
Top Cons
Best Alternatives
Wildfire Interactive (Discontinued)Growave
Small Businesses
Growave
Growave
Score 9.4 out of 10
Clover
Clover
Score 6.9 out of 10
Medium-sized Companies
Emplifi Social Marketing Cloud
Emplifi Social Marketing Cloud
Score 8.9 out of 10
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
Enterprises
Emplifi Social Marketing Cloud
Emplifi Social Marketing Cloud
Score 8.9 out of 10
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Wildfire Interactive (Discontinued)Growave
Likelihood to Recommend
2.0
(4 ratings)
10.0
(12 ratings)
Likelihood to Renew
7.9
(3 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
10.0
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.5
(2 ratings)
10.0
(6 ratings)
Online Training
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
8.5
(2 ratings)
10.0
(1 ratings)
User Testimonials
Wildfire Interactive (Discontinued)Growave
Likelihood to Recommend
Discontinued Products
The transition to Google has been painful - key contacts are no longer available.
Read full review
Growave (formerly SocialShopWave)
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
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Pros
Discontinued Products
  • Facebook tab implementation. Allows you to easily create and produce functioning social tabs on your brands FB page.
  • Add voting, sweepstakes, poll functionality to your website. Easily implement these campaigns to increase user engagement and TOS.
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Growave (formerly SocialShopWave)
  • Support - They respond to emails quickly and professionally.
  • Coding - They are Shopify experts and will also try to find a solution to a request.
  • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
Read full review
Cons
Discontinued Products
  • More customization - Would like to have the ability to edit more without coding.
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Growave (formerly SocialShopWave)
  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?
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Likelihood to Renew
Discontinued Products
Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.

During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price
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Growave (formerly SocialShopWave)
Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
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Usability
Discontinued Products
Very easy to use, almost anyone can learn how to build a comprehensive promotion.
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Growave (formerly SocialShopWave)
We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
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Reliability and Availability
Discontinued Products
I have never been kicked out of Wildfire service. Always up and running.
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Growave (formerly SocialShopWave)
No answers on this topic
Performance
Discontinued Products
Easy to perform tasks and quick to upload changes to your promotions.
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Growave (formerly SocialShopWave)
No answers on this topic
Support Rating
Discontinued Products
Phone and email support were always available to us when we needed it.
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Growave (formerly SocialShopWave)
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
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Online Training
Discontinued Products
Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.
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Growave (formerly SocialShopWave)
No answers on this topic
Implementation Rating
Discontinued Products
Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.
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Growave (formerly SocialShopWave)
It was easy to do and their support team helped when needed.
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Alternatives Considered
Discontinued Products
Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.
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Growave (formerly SocialShopWave)
Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
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Return on Investment
Discontinued Products
  • As with any social media management tool, there is a savings on labor hours (rather than doing the manual work)
  • Aggregating all content into one system creates efficiencies for content teams
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Growave (formerly SocialShopWave)
  • Consumers truly enjoy the loyalty point program.
  • The App makes it very fluid for easy log in's by the consumer.
  • E-mail Notifications and retention programs are effective.
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ScreenShots

Growave Screenshots

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