TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    WPS Office

    Score9 out of 10
    N/AKingsoft, headquartered in Beijing with offices in Palo Alto, offers the WPS Office suite, a productivity suite available in a Free edition, and Education edition, a Professional edition, and a Business edition, touting a word processor, spreadsheet app with tables and formulas, and presentation app, as well as total compatibility with Microsoft Office products.N/A
    Pricing
    Google WorkspaceWPS Office
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Google WorkspaceWPS Office
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Google WorkspaceWPS Office
    Considered Both Products
    Google
    Chose Google Workspace
    Compared to these other office solutions, G Suite comes out as a mid-level application. Why? Well, it doesn't offer you as many features and programs as you get in Microsoft Office. However, it offers you a few perks that you won't get in any of these office solutions including …
    Incentivized
    Kingsoft
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    No answers on this topic
    Best Alternatives
    Google WorkspaceWPS Office
    Small Businesses
    Google Workspace Essentials
    Score9.4 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score9.4 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceWPS Office
    Likelihood to Recommend
    8.3
    (121 ratings)
    9.4
    (6 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (12 ratings)
    9.0
    (1 ratings)
    Support Rating
    2.2
    (12 ratings)
    9.5
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google WorkspaceWPS Office
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
    Read full review
    Kingsoft
    The WPS Office is an extraordinary program [that has practically] everything; apparatuses [are] expected to work, compute, and present. There are many devices and it [leaves] nothing [to be desired]. I would have zero excuses not to introduce this total program bundle; undoubtedly, I suggest this program
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Kingsoft
    • Its user interface is very easy to operate.
    • This is one of the best apps for PDF viewing. PDF viewing is very seamless in this app.
    • It has multi-platform availability. It is available on Windows, Mac, Android and iOS.
    • It provides many pre-loaded templates for presentation slides.
    • It provides documents sharing facilities also.
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Kingsoft
    • I want to be able to sort a column from a-z and have it shift everything and not just the current column (maybe I haven't' figured this out yet).
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Kingsoft
    No answers on this topic
    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
    Read full review
    Kingsoft
    I have never had much difficulty and use different software, but WPS Office has a very friendly and simplified interface. Those who are already familiar with programs of this type certainly have no difficulty in learning to use it. Best of all, the main tools of the programs provided by the WPS Office are easily accessible.
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Kingsoft
    I would not have anything to do with the support side as my IT department would handle all of that.
    Incentivized
    Read full review
    Implementation Rating
    Google
    nothing to say
    Read full review
    Kingsoft
    No answers on this topic
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Kingsoft
    I like WPS office most because it helps me more than the other software. I can easily access the software and do my work. I can design my documents by using the software. Some features of the software are amazing to compare to others. Amazing tools, design parts of the software helps to use it perfectly for the organizations
    Incentivized
    Read full review
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Kingsoft
    • No negative whatsoever, I have never regretted using WPS Office.
    • It has only had a positive impact on my career.
    • Some of my more personal data are also stored in WPS Office and I feel safe and comfortable about its reliability.
    Read full review
    ScreenShots