Google Workspace

Google Workspace

Google Workspace

1446 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Workspace	Score 9.0 out of 10	N/A	Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.	$6 per month per user

Pricing

Google Workspace

Editions & Modules

Business Starter: $6
per user/per month
Business Standard: $12
per user/per month
Business Plus: $18
per user/per month
Enterprise: Contact sales team

Offerings

Pricing Offerings
Google Workspace
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Google Workspace
Considered Both Products	Google Workspace Micah King Sr. IT Security Administrator Chose Google Workspace Google got a good jumpstart on building out a more comprehensive and consolidated platform. Microsoft has been around such a long time that they still have some archaic tech debt in their platform. Dropbox feels like it decided to pursue the more comprehensive suite a little … Incentivized Helpful? John Dykstra Small Business Owner Chose Google Workspace Google Workspace is in a good competition with Microsoft 365 and is ahead in many areas. Although MS365 is moving in the 'cloud' direction, Google has always been 'cloud' based and is still ahead in that area. For newer, smaller companies, Workspace is a great choice. For … Incentivized Helpful? Verified User Professional Chose Google Workspace Something I highlight is the management of email and G-Drive. Since they are services directly connected to the network and mostly require a browser, emails or files are not lost, since they will always be in a trash can. It has happened to me with Microsoft that files get … Incentivized Helpful? Verified User Manager Chose Google Workspace We selected Google Workspace for it's ease of use and clean UI. Microsoft Office granted does have a lot of features and may be more advanced in certain areas (Excel vs sheets), however for the range of functions we need, google workspace provided the necessary features for an … Incentivized Helpful? Michael Weisel Chief Technology Officer Chose Google Workspace Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from … Incentivized Helpful? Verified User Professional Chose Google Workspace I've used Microsoft Teams (and sometimes still do for client projects with Teams being the client's workspace), but I find it to be a difficult and cumbersome work environment to manage and navigate. Incentivized Helpful? Verified User Vice-President Chose Google Workspace never looked at anyone else - we knew Google Workspace was right for us! Incentivized Helpful? Janet Ramos Account Manager Chose Google Workspace It is like a one stop shop for all the software needed at work. Easy to create an account and easy to access. Helpful? KT Kisha Tan sales consultant Chose Google Workspace We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email … Helpful? Russ Michaels Jedi Master Chose Google Workspace I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which … Helpful? Verified User Executive Chose Google Workspace Google Workspace huge advantage is the interface that everyone is familiar with (from using personal Google services). Also, the administration panel is straightforward and easy to use - does not require expert tech knowledge to move around. As a result, it is a perfect tool … Helpful? Verified User Director Chose Google Workspace Simpler onboarding and most used tool by SMEs Helpful? Siddharth Kohli Manager Labs Network & Operations Chose Google Workspace Google Workspace is your all in one go-to tool. No other product offers the versatility and a large selection of tools like Google workspace does. Gmail is incredibly faster than any other email client available out there, and some tools like Google Spreadsheets have replaced … Helpful? Verified User Director Chose Google Workspace We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same … Helpful? Muzaffar Mohammed Senior Analyst Chose Google Workspace Though Microsoft offers some great ideas to help you better your work, I believe Google tops Microsoft in the area of office applications. Google mail, Google Sheets, Google forms, Google Docs, Google Calendar, Google Drive, and Google Video Meetings are easy to use to … Helpful? Verified User General Manager Chose Google Workspace Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film … Incentivized Helpful? Verified User Project Manager Chose Google Workspace Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as … Incentivized Helpful? RD Rodney Dore Director of Cloud Delivery Chose Google Workspace Slack has more IT functional integrations that Google Chat/Spaces at this time. It is being used in more of a "shadow IT" configuration currently with a limited set of paid licenses. Facebook for Business was missing key integrations and with Google Spaces/Currents, it was … Incentivized Helpful? Verified User Employee Chose Google Workspace Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is … Incentivized Helpful? Verified User Executive Chose Google Workspace I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get … Incentivized Helpful? Mike Calabro Photographer: Commercial, Advertising and Editorial Chose Google Workspace There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is … Incentivized Helpful? Verified User Manager Chose Google Workspace The tools are similar, however, in Excel and Sheets specifically, Microsoft is much more useful in transforming and manipulating a lot of data. Incentivized Helpful? Andy Abramson CEO and Founder Chose Google Workspace From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often … Incentivized Helpful? Justin Salvetti Controller Chose Google Workspace I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble … Incentivized Helpful? Kristi Porter Chief Do-Gooder Chose Google Workspace There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. … Incentivized Helpful?

Best Alternatives
	Google Workspace
Small Businesses	Microsoft 365 Business Premium Score 8.9 out of 10
Medium-sized Companies	Microsoft 365 Business Premium Score 8.9 out of 10
Enterprises	Microsoft 365 Business Premium Score 8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	Google Workspace
Likelihood to Recommend	8.5 (120 ratings)
Likelihood to Renew	10.0 (5 ratings)
Usability	8.5 (11 ratings)
Support Rating	2.2 (12 ratings)
Implementation Rating	9.1 (1 ratings)

User Testimonials
	Google Workspace
Likelihood to Recommend	Google Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof. Incentivized Micah King Sr. IT Security Administrator Read full review
Pros	Google Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us. I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money. Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better. Incentivized Verified User Anonymous Read full review
Cons	Google Pricing is a little bit higher than other services The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features. They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service. Verified User Anonymous Read full review
Likelihood to Renew	Google There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool. Incentivized Verified User Anonymous Read full review
Usability	Google Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves. Incentivized Verified User Anonymous Read full review
Support Rating	Google My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce. Incentivized Verified User Anonymous Read full review
Implementation Rating	Google nothing to say Russ Michaels Jedi Master Read full review
Alternatives Considered	Google There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now. Incentivized Kristi Porter Chief Do-Gooder Read full review
Return on Investment	Google Zero to no time managing tools allows us to focus on work saving us time and money Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity. Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services. Incentivized Verified User Anonymous Read full review
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