GoTo Meeting vs. MediaPlatform vs. OpenVoice

I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.

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MediaPlatform is not a tool to be used as a one-to-one client tool. Its best suited for corporate events or large events such as webinars, conventions, trade shows, or similar events. They have different products which are suited to the client's need and type of event. Based on your needs and their analysis they will advise you to choose the best solution offered by them

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OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!

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• Excellent audio and video quality.
• Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
• Possibility of recording meetings that we can later review and share with those who could not attend.
• Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.

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• They consult with the client when developing and offering their service to understand the needs and objectives of the clients, the network demand, etc .
• Other communication tools integration with their platform
• In built analytics or the traffic and viewer actions

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• Simple dial-in instructions.
• Multiple number choices to call in with.
• Recording!
• Web portal to control the call.
• Simple billing.

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• We occasionally experience slow performance during screen sharing.
• The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
• One of my initial thoughts regarding recordings was to edit them in the future when the product changes.

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• At this time I do not see any additional needs

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• No built-in video options.

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We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system

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The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

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This application has always been available. Never an issue

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This application is fast. Loads fast, no stall

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When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

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It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.

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It was very easy and self-explanatory.

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Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.

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MediaPlatform is in a league by itself and is in no way comparable with any of the current media collaboration or presentation platforms with the product they offer and their quality of service. i would say they are far above the rest

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OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.

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• Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
• GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.

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• They makes presentation and integration easier
• They take the stress out of event and media presentation online or across the network

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• The built-in recording feature allows us to post recordings of conference calls with ease.
• Attendance to OpenVoice calls have been positive.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info