GoTo Meeting will gotomeet all your needs.
August 28, 2024

GoTo Meeting will gotomeet all your needs.

Ashley Love | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

I provide regular virtual training, and my preferred platform is GoTo Meeting. It is very user-friendly and straightforward to set up. I can record the sessions, so I have them for reference later, and I love that when given permission, users can share their screens as well. I also have quarterly user meetings for more significant numbers of users, and GoTo Meeting is my preferred platform for those meetings. Attendees can unmute themselves and interact in the chat, and it's a great platform to host those meetings.

Pros

  • It's very easy for users to sign on to the platform, and there's no registration required.
  • I love that there is a desktop application, so I don't always have to remember the website address and log in each time I want to set up or attend a meeting.
  • It's a really great way to track attendance.

Cons

  • There does seem to be some inconsistent incompatibility with audio - I've used the same headset for the last several years, but in recent months, GoTo Meeting has randomly not recognized the headset and will fail to use ANY audio from my computer; I've had to call into the meeting via the telephone.
  • Sometimes, the zoom-in option doesn't work correctly - it would be great if I could type in the zoom percentage as opposed to it only doing 10/25 differential options.
  • Over the last 12 months, I've hosted at least 100 meetings on GoTo Meeting, with up to 50 people in attendance at some meetings. It has been a great platform for those meetings because of its usability and ease.
  • Users always mention how easy this platform is to use compared to others they've used.
  • We will continue to include GoTo Meeting in our budget planning as it has had such an impact on our ability to conduct meetings virtually.
GoTo Meetings has no time limit for sessions with more than x attendees. GoTo Meetings provides an easy way to allow attendees to share their screens. GoTo Meeting does not require membership/license/registration attendees; they are not required to download the desktop application. They can attend from the web if they choose to do so.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.

GoTo Meeting Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
6
Mobile support
9
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
9
Q&A
9
User authentication
Not Rated
Participant roles & permissions
9
Confidential attendee list
9

Using GoTo Meeting

10 - Meeting facilitators, decision makers, users, staff, attendees, specialists, policymakers, information distributors, content creators, and content consumers.
3 - We have a small but mighty data team that provides support to users who may not be as familiar with GoTo Meeting and can provide technical assistance and guidance on the meeting platform. The data team can also set up meetings and send reminder notifications on behalf of other staff.
  • Training
  • Meetings
  • Recorded sessions.
We use GoTo Meeting several times a week and rely on it for most of our meetings and training sessions. This platform really gives us the most bang for our buck.

Evaluating GoTo Meeting and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
Ease of Use was probably the most critical factor when selecting a virtual meeting platform. We connect virtually with our users every week; some are not tech-savvy and need a simple platform to connect with us. GoTo Meeting has surpassed our needs by leaps and bounds.

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