Comparing the GoTo Line of Products with Microsoft Offerings.
August 20, 2024

Comparing the GoTo Line of Products with Microsoft Offerings.

Jeremy Herman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

We use GoTo Meeting as an alternative to Microsoft Teams. We had many issues with stability when using Teams, and we wanted a backup that we could use when Teams wasn't working properly. This product addressed the problem of having no backup when we needed to do a video conference. We have set up most employees with this so they have an alternative when Teams fails during a meeting or new employee training.

Pros

  • Product can handle a large number of video streams at once.
  • GoTo Family of Products are easy to utilize without any training.
  • Acts as a backup when you have important meetings and other software fails.

Cons

  • Per user cost is high at 14.00 dollars a user.
  • Some functions are missing unless you download addons and additions.
  • The trial version should last longer to thoroughly test the product over many months and test call quality.
  • Video quality was improved by about 20% for some users.
  • Having a good backup was able to save several client meetings.
  • The slideshow feature was able to help us win a client who was on the fence regarding service.
Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.

Do you think GoTo Meeting delivers good value for the price?

No

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

Microsoft Teams has always given us issues if we run an extensive meeting with more than 30 participants. Often, HR would train many people at once, and call quality would degrade or crash. This provides a good alternative when Teams is not working correctly, but we must continue orientation or training. It is inappropriate for all meetings since we are embedded in the Microsoft ecosystem, and Teams integrates well with SharePoint.

GoTo Meeting Feature Ratings

9.3
High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
7
9.0
Desktop sharing
9
8.4
Calendar integration
8
Meeting initiation
8
Integrates with social media
8
Record meetings / events
9
Slideshows
9
8.3
Live chat
9
Audience polling
8
Q&A
8
9.3
User authentication
9
Participant roles & permissions
9
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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