This is a Go To software for increasing communication across teams and clients!
Updated August 21, 2024

This is a Go To software for increasing communication across teams and clients!

Erin Easterberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

Go to meeting us a great platform to unite a team. I used this when a previous company went remote during the Covid pandemic. It was reliable, easy to use and provided us a platform to connect as a
company. I used this at my next remote position to have our company wide meetings. This software solves your communication barriers from remote work.

Pros

  • Ease of use- user friendly
  • Reliable software no glitching
  • Cheaper than many other options - cost effective

Cons

  • Marketing - become more well known
  • Nothing that comes to mind as this software is great
  • Sales- increase ROI if used to connect to communicate more clearly with clients
  • Meetings- increase ROI as this software is cheaper than its competitors
They stack up apples to apples. They do everything you need. Reliable where some of the more fancy software tend to have more glitches. This is a solid choice to choose for video communication remotely.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

No

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

No

Would you buy GoTo Meeting again?

Yes

All remote company. Companies with locations across different cities or states. For a company wide event like Holiday party to limit exposure during cold and flu season. I think software like this has a place for remote or hybrid offices as well as on-site because a lot of companies can communicate more effectively with clientele via video meetings. Slam dunk!

GoTo Meeting Feature Ratings

8.3
High quality audio
10
High quality video
9
Low bandwidth requirements
9
Mobile support
5
9.0
Desktop sharing
9
Whiteboards
9
9.0
Calendar integration
10
Meeting initiation
10
Integrates with social media
5
Record meetings / events
10
Slideshows
10
8.7
Live chat
10
Audience polling
8
Q&A
8
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using GoTo Meeting

Sales
Account managers
Recruiters
compliance
back office, finance accounting
all teams
8 - A manager can support the usage. Internal support like IT supports this application. Any user can do updates and troubleshoot. This is very easy to maintain and use.
The skills needed are base level. The most green user doesn’t need any support or training. This is immediate usage without support.
  • Liking with clients outside the organization for meetings
  • Back office meetings with other company’s
  • Video and chatting purposes
  • To video call certain clients and share slides
  • The drawing tools and keyboard and mouse sharing access
  • Breakout rooms
  • Meeting lock
  • Recording and transcribing
  • Mobile conferencing
This application is easy to use, worth the value, accepted by all users, little support needed. Has all the features needed. This application is very reliable. Background noise reducer is a must. The ease of use is where it excels the competition. This application is very secure also. Not one issue when using it. We have clients who use it so easy to connect together.

Evaluating GoTo Meeting and Competitors

  • Integration with Other Systems
  • Ease of Use
Ease of use so less IT technical support needed for all types of users.
We used reviews and demos. We would do the same.

GoTo Meeting Implementation

I am sure it was satisfactory as we use it with no issues.
  • Implemented in-house

GoTo Meeting Training

  • No Training
Yes this is definitely not necessary. Anyone can learn this!

Configuring GoTo Meeting

This is just right.
I was not part of configuring.
No - we have not done any customization to the interface
No - we have not done any custom code

GoTo Meeting Support

I gave this rating as We Never contacted support.
ProsCons
None
None
No we did not feel we would need it

Using GoTo Meeting

Excellent usability. The most green user can pick it with no training.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Setting up meetings
  • Chats
  • Screen share
  • Keyboard share
  • Share files
  • There are none
Yes, but I don't use it

GoTo Meeting Reliability

This application has always been available. Never an issue
This application is fast. Loads fast, no stall.

Upgrading GoTo Meeting

Comments

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