What users are saying about
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316 Ratings

GoToWebinar

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316 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

GoToWebinar

GoToWebinar is perfect for businesses who have teachable content. Marketing firms, Real Estate, Education focused businesses, etc. would benefit from using GoToWebinar. Any type of work that people enjoy learning about. It would also be great for college professors to use for online classes. It isn't really suited for a personal use. I would only recommend it to those who work in a corporate setting or in education.
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Feature Rating Comparison

Reporting & Analytics

GoToWebinar
7.9
Dashboards
GoToWebinar
7.9
Data exportability
GoToWebinar
7.9

Performance & Compatibility of Online Events Software

GoToWebinar
8.0
High quality audio
GoToWebinar
8.4
Mobile support
GoToWebinar
8.2

Online Meetings / Events

GoToWebinar
8.2
Calendar integration
GoToWebinar
8.4
Record meetings / events
GoToWebinar
8.8
Slideshows
GoToWebinar
8.6
Event registration
GoToWebinar
8.8

Online Events Collaboration

GoToWebinar
8.3
Audience polling
GoToWebinar
8.0
Q&A
GoToWebinar
8.2

Online Events Security

GoToWebinar
8.7
Participant roles & permissions
GoToWebinar
9.1
Confidential attendee list
GoToWebinar
9.1

Online Events Marketing

GoToWebinar
7.5
Branding options
GoToWebinar
6.4
Integration to Marketing Automation
GoToWebinar
8.6

Pros

GoToWebinar

  • The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
  • GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
  • Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.
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Cons

GoToWebinar

  • The biggest issue I have is with the question box vs. chat box. The attendees don't all seem to understand how to ask a question. I think that should be made very clear.
  • The record webinar button should be integrated into the start webinar button so that I can start the recording at the same time I start the webinar.
  • Instead of simply x'ing out of the webinar to close it, Citrix should add a button for the organizer to end the webinar right from the dashboard.
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Likelihood to Renew

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin profile photo

Usability

GoToWebinar

GoToWebinar 8.7
Based on 66 answers
So easy to use! I've never been "trained" on GTW, I've always been able to jump in and figure out exactly what it is that I need to do. The are many helpful options and features, and all are intuitive. GTW really covers all of our bases: confidential attendee list, ability to take questions and run polls, fantastic audio and video quality. I love using GTW.
Rebecca Sherman profile photo

Support

GoToWebinar

GoToWebinar 9.2
Based on 2 answers
The only time we have had to contact support, about installation on a Mac, the issue was resolved in short order
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Alternatives Considered

GoToWebinar

I was not part of the selection/purchase process, but am glad that my team selected GTW. I've been an attendee on many GTW and GTM calls and webinars and have always thought it was a fantastic tool.
Rebecca Sherman profile photo

Return on Investment

GoToWebinar

  • Our webinars have helped to drive traffic to our site, and we have acquired leads through their ongoing success.
  • GoTo's sync with Marketo has improved our reporting capabilities on the efficacy of webinars as a marketing device.
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Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

GoToWebinar
Edition
Starter
$891
Pro
$1991
Plus
$4291
1. per Seat
Additional Pricing Details

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