What users are saying about
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Top Rated
337 Ratings

GoToWebinar

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Top Rated
337 Ratings
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Score 8 out of 101

Likelihood to Recommend

GoToWebinar

GoToWebinar is perfect for businesses who have teachable content. Marketing firms, Real Estate, Education focused businesses, etc. would benefit from using GoToWebinar. Any type of work that people enjoy learning about. It would also be great for college professors to use for online classes. It isn't really suited for a personal use. I would only recommend it to those who work in a corporate setting or in education.
No photo available

Feature Rating Comparison

Reporting & Analytics

GoToWebinar
7.9
Dashboards
GoToWebinar
8.0
Data exportability
GoToWebinar
7.8

Performance & Compatibility of Online Events Software

GoToWebinar
8.0
High quality audio
GoToWebinar
8.5
Mobile support
GoToWebinar
8.2

Online Meetings / Events

GoToWebinar
8.3
Calendar integration
GoToWebinar
8.8
Record meetings / events
GoToWebinar
9.0
Slideshows
GoToWebinar
8.6
Event registration
GoToWebinar
8.9

Online Events Collaboration

GoToWebinar
8.6
Audience polling
GoToWebinar
8.5
Q&A
GoToWebinar
8.6

Online Events Security

GoToWebinar
8.7
Participant roles & permissions
GoToWebinar
9.0
Confidential attendee list
GoToWebinar
9.2

Online Events Marketing

GoToWebinar
7.7
Branding options
GoToWebinar
6.8
Integration to Marketing Automation
GoToWebinar
8.5

Pros

GoToWebinar

  • It's fairly easy to use from the get-go. While there is a slight learning curve, it's pretty quick to learn the capabilities of the actual webinar app if one takes the time to utilize the features and what they do.
  • Adding to ease-of-use, managing behind-the-scenes aspects of webinars via the app is also very easy. It's convenient to make adjustments without disrupting the presentation for webinar attendees.
  • Having the ability to record the presentation, for documentation and archival purposes, is also convenient. Additionally, it's handy to have this feature in the off-chance a report needs to be made regarding (hopefully unlikely) disruptive attendees.
Casey Wright profile photo

Cons

GoToWebinar

  • Eliminate the need to download software, people tend to hate that and have trouble with it.
  • More customization: our agency shares one GoToWebinar account, and I'd like to customize the account name for different webinars to be more reflective of the program that we're using it for.
No photo available

Likelihood to Renew

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin profile photo

Usability

GoToWebinar

GoToWebinar 8.6
Based on 71 answers
Mostly obvious and self-explanatory, but too often things disappear for no good reason -- like the Record button. I've had enough "glitches" over the years that I would seriously downgrade my opinion of the product based on those problems -- and I'm a small user. [I'm surprised that the vendor's corporate clients let the vendor get away with some of the issues I've experienced]
Ken Dwight profile photo

Support

GoToWebinar

GoToWebinar 9.2
Based on 2 answers
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
No photo available

Alternatives Considered

GoToWebinar

We used to use Skype a lot, but never again. GTW knows what its business users need, and supplies those features in a well supported, functional package, Google Hangouts or Slack meetings just don't have the functionality and ease of use. We will continue using GTW for the foreseeable future
No photo available

Return on Investment

GoToWebinar

  • It has allowed us to provide refresher training to clients without the need to travel to their locations.
  • It allows us to introduce new features quickly to a large number of clients at once.
Deborah Verla profile photo

Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

Edition
Starter$891
Pro$1991
Plus$4291
  1. per Seat
Additional Pricing Details

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