Grafana Loki vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana Loki
Score 8.8 out of 10
N/A
Grafana Logs (powered by Loki) brings together logs from applications and infrastructure in a single place. By using the exact same service discovery and label model as Prometheus, Grafana Logs can systematically guarantee logs have consistent metadata with metrics. Grafana Logs lets users send logs in any format, from any source so it’s easy to add to existing infrastructure and get up and running quickly. Leverage a wide array of clients for shipping logs like…
$0
PRTG
Score 8.5 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Pricing
Grafana LokiPRTG Network Monitor
Editions & Modules
No answers on this topic
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
Grafana LokiPRTG
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Grafana LokiPRTG Network Monitor
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Grafana LokiPRTG Network Monitor
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Grafana Loki
-
Ratings
PRTG Network Monitor
7.0
55 Ratings
16% below category average
Automated network device discovery00 Ratings7.449 Ratings
Network monitoring00 Ratings7.654 Ratings
Baseline threshold calculation00 Ratings6.747 Ratings
Alerts00 Ratings7.655 Ratings
Network capacity planning00 Ratings6.639 Ratings
Packet capture analysis00 Ratings5.428 Ratings
Network mapping00 Ratings7.639 Ratings
Customizable reports00 Ratings7.448 Ratings
Wireless infrastructure monitoring00 Ratings7.438 Ratings
Hardware health monitoring00 Ratings6.852 Ratings
Best Alternatives
Grafana LokiPRTG Network Monitor
Small Businesses
SolarWinds Papertrail
SolarWinds Papertrail
Score 8.8 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
SolarWinds Papertrail
SolarWinds Papertrail
Score 8.8 out of 10
Nmap
Nmap
Score 8.8 out of 10
Enterprises
Splunk Log Observer
Splunk Log Observer
Score 8.6 out of 10
Nmap
Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Grafana LokiPRTG Network Monitor
Likelihood to Recommend
10.0
(1 ratings)
8.4
(55 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(17 ratings)
User Testimonials
Grafana LokiPRTG Network Monitor
Likelihood to Recommend
Grafana Labs
In our application there are many points from where logs are coming so in order to go to each and every application and check logs its very overhead so we are using Grafana Loki for the logs gathering and monitoring.
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Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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Pros
Grafana Labs
  • Access to many open-source dashboards, access to add many data-sources to gather and visualize data from.
  • Grafana Loki does well gathering of logs from various data-sources, we can also filter the logs based on our needs.
  • One stop solution for all the logs and monitoring.
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Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Cons
Grafana Labs
  • We can modify the logs directly from UI of Grafana Loki
  • Better and simplified options for logs filtering
  • Easy usability with SMTP configuration and other system level configuration
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Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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Likelihood to Renew
Grafana Labs
No answers on this topic
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Read full review
Usability
Grafana Labs
No answers on this topic
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Support Rating
Grafana Labs
No answers on this topic
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Alternatives Considered
Grafana Labs
First and foremost if Grafana Loki is based on CNCF open source projects so organizations can get freedom to choice to configure it at your own other main thing is Grafana Loki is totally free of cost and we can deploy it on our infrastructure. On compared with other managed services like Datadog, New Relic it is very expensive and we also don't have much control on the tools we use.
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Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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Return on Investment
Grafana Labs
  • Only indexes the metadata
  • Have to manage it by ourselves compare to other available managed monitoring and log observability solutions
  • Dedicated person or team of SRE to manage the monitoring and observability solutions
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Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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ScreenShots