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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    NativeScript

    Score4.8 out of 10
    N/ANativeScript is an open source framework that allows you to create native iOS and Android apps, with one codebase, using ​the web skills you already have (JavaScript and CSS) and ​the libraries you already love​.N/A
    Pricing
    GrasshopperNativeScript
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperNativeScript
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.The NativeScript framework and CLI are completely free and open source. NativeScript Sidekick is a free download to improve developer productivity with optional paid tiers for power users.
    More Pricing Information
    Community Pulse
    GrasshopperNativeScript
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Progress Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    No answers on this topic
    Features
    GrasshopperNativeScript
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and NativeScript
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    NativeScript
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and NativeScript
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    NativeScript
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and NativeScript
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    NativeScript
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and NativeScript
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    NativeScript
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Best Alternatives
    GrasshopperNativeScript
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    SAP Extension Suite (discontinued)
    Score8.4 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperNativeScript
    Likelihood to Recommend
    7.8
    (56 ratings)
    4.8
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (42 ratings)
    1.0
    (2 ratings)
    User Testimonials
    GrasshopperNativeScript
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Progress Software
    I gotta be honest, after a PoC period, we choose to rewrite the whole application in a different cross-platform app. Our developers had to invest a lot of time and effort to debug a lot of plugin-related issues, which we needed to utilize the android mobile phone capabilities. QR reader, special visualizations, and fine-tuning were really hard and often resulted in writing native Android code instead of using the shared Angular code. In the end, we think that writing a standalone Android app and an Angular app would have been a better alternative, as the shared code base was so unreliable that it did not save us any time.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Progress Software
    • True native app. The app uses native components and that is quite noticeable in the overall performance of the app. NativeScript is also awesome in the way we can access the native APIs, so we are never really constrained by the framework. If we need, we can just dive into the native APIs without leaving our environment and language (JS).
    • Cross-platform. Builds for Android and iOS. It deals with the platforms differences very well.
    • Support for Vue.js. Even though it is just a community effort, the NativeScript-Vue plugin is the best alternative to build native Apps with Vue.js. That was a major factor to go with NativeScript.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Progress Software
    • The need to know the native Android and iOS APIs to access device hardware and other platform-specific functionality
    • Not all user interface components are available for free
    • NativeScript has no HTML and DOM, which requires some deep knowledge of different UI tools to be implemented instead
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    Progress Software
    The hybrid is ok but native is better for performance and the right use case I want to go for is the performance without dealing with too many development tools.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Progress Software
    The community support is excellent.
    They have a slack community as well as a discourse forum
    forum.nativescript.org
    Both of these offer community driven support.
    The forum is more for a threaded discussion. The slack community is more for a quick talk.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Progress Software
    Ionic Ionic is an excellent Angular-based framework for mobile, and it does give a lot of access to the native device api's. However, the technology is based on Cordova, which means the apps being built are just webviews, with html, css and JS all running on the UI thread, and potentially creating very slow experiences for users. NativeScript is a truly native solution, and so provides a faster user experience. ReactNative We evaluate ReactNative, and found it much the same as NativeScript. The main difference is that your JS is all written with React, while NativeScript lets you choose between normal JS, Angular, and Vue. For our team, Angular was the most appropriate choice.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    Progress Software
    • The poor quality of NativeScript documentation has the potential to weigh heavily on development timelines, budgets, and QA resources in a NEGATIVE manner.
    • The poor interoperability of NativeScript plugins can significantly increase development time.
    • The need to seek out professional instruction to learn how to use NativeScript effectively may become a burden on your budget.
    • The number of breaking changes between versions of NativeScript, may cause your development efforts to lag further behind the most recent releases of NativeScript and your other chosen environments than you are accustomed to.
    • NativeScript still does not support the latest major version of Angular. Any significant changes to the other environment components of your systems may hold you back even further while NativeScript plays catch-up.
    Read full review
    ScreenShots

    NativeScript Screenshots

    Screenshot of Example of a styled NativeScript list viewScreenshot of Charts and graphs available as part of NativeScript UIScreenshot of Groceries – the app you build as part of the getting started tutorialScreenshot of Leverage native mapping systems with NativeScript