TrustRadius: an HG Insights company

Gravity Forms vs. Qualtrics XM for Strategy and Research

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gravity Forms

    Score7.3 out of 10
    N/AGravity Forms from Rocketgenius is a form builder plugin on WordPress used to add a survey feature to websites.

    $59

    one-time fee

    Qualtrics

    Score7.8 out of 10
    N/AQualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

    $1,500

    per user/per year

    Pricing
    Gravity FormsQualtrics
    Editions & Modules
    No answers on this topic
    Research Core 1
    1,500
    per user/per year
    Offerings
    Pricing Offerings
    Gravity FormsQualtrics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Gravity FormsQualtrics
    Considered Both Products
    Rocketgenius, Inc
    No answer on this topic
    Qualtrics
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    64%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    56%
    Implementation went as expected
    5 Answers
    Features
    Gravity FormsQualtrics
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    5.0
    2 Ratings
    47% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Survey templates5.02 Ratings00 Ratings
    Themes5.02 Ratings00 Ratings
    Custom logo/branding5.02 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    5.0
    2 Ratings
    52% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Changes to live survey5.02 Ratings00 Ratings
    Question design help5.02 Ratings00 Ratings
    Multiple question types5.02 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    5.0
    2 Ratings
    50% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Survey logic flexibility5.02 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    5.0
    2 Ratings
    48% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Response tracking5.02 Ratings00 Ratings
    Data export5.02 Ratings00 Ratings
    Standard reports5.02 Ratings00 Ratings
    Custom reports5.02 Ratings00 Ratings
    Analytics5.02 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    5.0
    2 Ratings
    53% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Access controls5.02 Ratings00 Ratings
    Compliance5.02 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    5.0
    2 Ratings
    47% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Vendor-offered crowdsourcing5.02 Ratings00 Ratings
    Respondent restrictions5.02 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    -
    Ratings
    Qualtrics XM for Strategy and Research
    6.0
    1 Ratings
    0% above category average
    Contact information00 Ratings6.01 Ratings
    Financial Research
    Comparison of Financial Research features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    -
    Ratings
    Qualtrics XM for Strategy and Research
    6.3
    2 Ratings
    14% below category average
    Private Company Data00 Ratings8.01 Ratings
    Industry-Specific Information00 Ratings6.01 Ratings
    Independent Research Access00 Ratings6.01 Ratings
    Search Tools00 Ratings5.02 Ratings
    Market Research
    Comparison of Market Research features of Gravity Forms and Qualtrics XM for Strategy and Research
    Feature
    Gravity Forms
    -
    Ratings
    Qualtrics XM for Strategy and Research
    6.6
    4 Ratings
    6% below category average
    Competitor Research00 Ratings7.03 Ratings
    Consumer Feedback00 Ratings8.25 Ratings
    Competitor alerts00 Ratings5.02 Ratings
    Market Insights and Reports00 Ratings6.03 Ratings
    Best Alternatives
    Gravity FormsQualtrics
    Small Businesses
    Jotform
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    No answers on this topic
    Enterprises
    QuestionPro
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Gravity FormsQualtrics
    Likelihood to Recommend
    2.0
    (2 ratings)
    7.0
    (174 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.4
    (41 ratings)
    Usability
    5.0
    (2 ratings)
    6.4
    (25 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.6
    (21 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Gravity FormsQualtrics
    Likelihood to Recommend
    Rocketgenius, Inc
    Gravity Forms is fine for general use such as a contact form. It is not suitable for using in conjunction with their PayPal Checkout add-on.
    Read full review
    Qualtrics
    Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
    Read full review
    Pros
    Rocketgenius, Inc
    • Forms
    • Surveys
    • Data Collection
    Incentivized
    Read full review
    Qualtrics
    • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
    • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
    • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
    Incentivized
    Read full review
    Cons
    Rocketgenius, Inc
    • Their PayPal checkout does not work as described.
    Read full review
    Qualtrics
    • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
    • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
    • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
    Incentivized
    Read full review
    Likelihood to Renew
    Rocketgenius, Inc
    I need this for my forms and can't live without it.
    Incentivized
    Read full review
    Qualtrics
    I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
    Read full review
    Usability
    Rocketgenius, Inc
    Because I lost hours of time (revenue) trying to figure out why their PayPal Checkout add-on wasn't sending the correct data to PayPal. Although I followed Gravity Forms documentation and also reached out to support.
    Read full review
    Qualtrics
    All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
    Read full review
    Support Rating
    Rocketgenius, Inc
    Very responsive and helpful.
    Incentivized
    Read full review
    Qualtrics
    Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
    Read full review
    Online Training
    Rocketgenius, Inc
    No answers on this topic
    Qualtrics
    I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
    Read full review
    Implementation Rating
    Rocketgenius, Inc
    I tested it and liked it and went for it.
    Incentivized
    Read full review
    Qualtrics
    I like being able to easily integrate new colleagues by simply giving them a log in user name and password
    Read full review
    Alternatives Considered
    Rocketgenius, Inc
    No answers on this topic
    Qualtrics
    ]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
    Incentivized
    Read full review
    Return on Investment
    Rocketgenius, Inc
    • I recommended Gravity Forms to a client that accepts subscription payments online. After purchasing the plugin and the PayPal Checkout add-on, I spent hours and hours trying to get it to sync correctly with PayPal. It never did, so I ended up using PayPal's built-in buttons. Which defeated the whole purpose of purchasing Gravity Forms and the add-on. Gravity Form's support tried to help, but had no explanation as to why the PayPal checkout add-on wasn't working.
    Read full review
    Qualtrics
    • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
    • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
    • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
    Incentivized
    Read full review
    ScreenShots

    Qualtrics Screenshots

    Product screenshot