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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Greater Giving

    Score9.1 out of 10
    N/AGreater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A

    Kindsight iWave

    Score8.4 out of 10
    N/AiWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.N/A
    Pricing
    Greater GivingKindsight iWave
    Editions & Modules
    Event Package
    Contact Sales
    per year Unlimited Users and Events
    Express Package
    Contact Sales
    per year Unlimited Users and Events
    Virtual and In-Person Events Package
    Contact Sales
    per year Unlimited Users and Events
    No answers on this topic
    Offerings
    Pricing Offerings
    Greater GivingKindsight iWave
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
    More Pricing Information
    Community Pulse
    Greater GivingKindsight iWave
    Considered Both Products
    Global Payments
    No answer on this topic
    Kindsight
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Greater GivingKindsight iWave
    Small Businesses
    Bonterra Network for Good
    Score9.4 out of 10
    Bonterra Network for Good
    Score9.4 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Blackbaud NetCommunity (discontinued)
    Score3.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Greater GivingKindsight iWave
    Likelihood to Recommend
    8.0
    (6 ratings)
    7.8
    (19 ratings)
    Usability
    9.0
    (2 ratings)
    7.3
    (6 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Greater GivingKindsight iWave
    Likelihood to Recommend
    Global Payments
    For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
    Incentivized
    Read full review
    Kindsight
    iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
    Incentivized
    Read full review
    Pros
    Global Payments
    • Website design is really easy and looks very professional.
    • Data uploads and downloads are generally pretty easy.
    • Process flows are nicely organized and easy for a non-technical person to figure out
    Read full review
    Kindsight
    • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
    • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
    • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
    Incentivized
    Read full review
    Cons
    Global Payments
    • [I feel the] auction system is not as sophisticated as other systems
    • Staff support structure
    • Doesn't come out with updates very quickly [in my experience]
    Incentivized
    Read full review
    Kindsight
    • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
    • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
    Incentivized
    Read full review
    Usability
    Global Payments
    Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
    Incentivized
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    Kindsight
    It is easy to understand and user friendly. Even the upload format for screenings is simple. You are able to alter scoring levels and layers to tailor to your organization's hierarchy. The new color scheme for Kindsight is a bit harder to see but there is workarounds by using an extension within your web browser for that
    Incentivized
    Read full review
    Support Rating
    Global Payments
    Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
    Read full review
    Kindsight
    iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
    Incentivized
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    Alternatives Considered
    Global Payments
    We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
    Incentivized
    Read full review
    Kindsight
    iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
    Incentivized
    Read full review
    Return on Investment
    Global Payments
    • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
    • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
    • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
    Incentivized
    Read full review
    Kindsight
    • We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
    • Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
    Incentivized
    Read full review
    ScreenShots

    Greater Giving Screenshots

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