Greenlight Guru vs. MasterControl Quality Excellence

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greenlight Guru
Score 9.7 out of 10
N/A
Greenlight Guru is a quality management platform designed specifically for medical device companies. The platform is designed to help companies get safer products to market faster, simplify FDA and ISO regulatory compliance, and provide a single source of truth by connecting the management of all quality processes like CAPAs, risk, audits, document control, training, design control and more. The vendor invites device makers across the globe to…N/A
MasterControl Quality Excellence
Score 8.2 out of 10
N/A
The MasterControl Quality Excellence suite bundles a number of products supporting work quality and compliance including training and exams, incidents and corrective actions (CA), documents and change, and other modules.
$25,000
per year
Pricing
Greenlight GuruMasterControl Quality Excellence
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Greenlight GuruMasterControl Quality Excellence
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing information for Greenlight Guru's Quality Management Software is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost agreements to purchase Greenlight Guru Quality Management Software must be conducted with the vendor.
More Pricing Information
Community Pulse
Greenlight GuruMasterControl Quality Excellence
Considered Both Products
Greenlight Guru
Chose Greenlight Guru
Qualio did not appear to be as robust a solution as Greenlight Guru, and in particular, did not have as strong of design control and risk management capabilities for medical devices. MasterControl was too involved and expensive, and the extra benefits that MasterControl …
Chose Greenlight Guru
Greenlight Guru was specific for medical devices, easy to use and great customer service is what made us choose them.
MasterControl Quality Excellence

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Greenlight GuruMasterControl Quality Excellence
Small Businesses
Polarion ALM
Polarion ALM
Score 9.4 out of 10
Polarion ALM
Polarion ALM
Score 9.4 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.4 out of 10
Polarion ALM
Polarion ALM
Score 9.4 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.4 out of 10
Polarion ALM
Polarion ALM
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Greenlight GuruMasterControl Quality Excellence
Likelihood to Recommend
8.9
(15 ratings)
8.6
(87 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
7.6
(82 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Greenlight GuruMasterControl Quality Excellence
Likelihood to Recommend
Greenlight Guru
Greenlight Guru is well-suited for medical device companies. They have exceptional resources that are especially helpful for smaller, start-up type companies, including customizable SOPs, Forms, and Work Instructions, as well as countless other educational resources on focused topics like Risk Management or Auditing. Greenlight Guru is NOT currently able to be integrated into any ERP systems and therefore may be difficult for the Operations and Quality aspects of the organization if, for example, manufacturing is being performed in-house, and the ERP system is used to document all quality events. (In this case, it would be redundant to also document them in Greenlight Guru - although could potentially be useful to document investigation details.) Greenlight Guru also only allows documents to be uploaded one at a time, so for companies that want to convert their existing DHF or other QMS files into Greenlight Guru for completeness, this process could be incredibly time consuming.
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MasterControl
I would recommend MasterControl Quality Excellence to anyone that is able to use it a get the services. It is an amazing tool for compliance keeping and also helps with the paper base people becoming more comfortable in using Mc with the real time.
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Pros
Greenlight Guru
  • Greenlight Guru is designed specifically for medical device companies. In that, the platform helps meet FDA and ISO regulatory requirements.
  • Greenlight makes document review and approval easy - navigating the system is intuitive.
  • The Greenlight Guru team appreciates unfiltered customer feedback. They do take the voice of the customer seriously and will work to implement feature requests.
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MasterControl
  • MasterControl removes the needs for book shelves of binders through out multiple sites. Keeping all the binders up to date is a manual process and takes time, space and lots of duplication of paper. There is an electronic copy available to those who need it from any device in house. The most recent version is always available.
  • MasterControl has security in place so those with a need to know have access to their documents, while blocking other departments from even seeing the content of others. All actions are recorded in an audit trail for users and documents.
  • Document, Training and Quality modules all link together. A deviation will link to the document deviated against, which can create an action to edit the document or retrain selected staff on the documents contents.
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Cons
Greenlight Guru
  • Periodic review of documents is an industry standard that is missing
  • Would love a training matrix similar to the design matrix that links with procedures/work instructions
  • Ability to modify or add parameters in the analytics function for better trending metrics
  • Ability to modify or add to predetermined "lists" in CAPA, Audits, Nonconformance workspaces
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MasterControl
  • On the job training certification would be a great feature for the training module.
  • It would be nice to have the change details be able to be published on the published PDF of a document.
  • When you launch a task, go directly into that task collaboration instead of going back into the start task window
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Likelihood to Renew
Greenlight Guru
I really like how Greenlight is structure and how organized it is.
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MasterControl
During the past five years, we expanded our business and its quality control, and we hadn't had any issues even when we grew the company's size around five times. The software has proved itself during these years, and now we rely on it heavily and don't think we need to switch to any other similar product in the near future.
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Usability
Greenlight Guru
No answers on this topic
MasterControl
Having users that resisted technology and implementation of tools actually using the system for their daily activities and advocating for the benefits and value it adds to their daily performance is the best explanation of the system usability. Across multiple locations and different time zones and an extended collection of languages, all I. Real time!
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Support Rating
Greenlight Guru
No answers on this topic
MasterControl
The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
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Alternatives Considered
Greenlight Guru
Greenlight Guru definitely has the better/more easily understood UI. I've tried several other training systems and haven't bumped into any of the issues I've faced before, like my training being completed by another person or glitches within the system. Greenlight Guru is a program that doesn't take too long to learn to use and get used to using.
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MasterControl
I personally, did not select MasterControl Quality Excellence. There are a lot of features included those previously mentioned (as well as compare previous versions) that Veeva simply does better. But there are some hold back to my preference (as stated previously). Additionally, the signing off in collaboration of none leaders and none management and then once it's rejected not everyone sees that, is another hold backs.
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Return on Investment
Greenlight Guru
  • Greenlight Guru has freed up time and manpower to focus on improving the quality of our products rather than spending our energy on paperwork.
  • Greenlight Guru has enabled a more effective organization system for all records that are required to be kept.
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MasterControl
  • Positive - had great impact to obtain QP certification. We managed over 900 docs to address audit findings
  • Positive- rebuilt system in 3 months and got 75% of org trained.
  • Positive- developed and deployed a three tiered training system to include classrooms and deployed in phases over 6 months.
Read full review
ScreenShots

Greenlight Guru Screenshots

Screenshot of Design Control Spotlight: 
Documenting and managing Design Control traceability has never been easier. Perform Digital Design Reviews through flexible workflows to demonstrate compliance.Screenshot of Document Management Spotlight: 
Speed up reviews and approval workflows by keeping your records and procedures organized, up-to-date, and always accessible to the right people with role-based security.Screenshot of Risk Management Spotlight: 
Integrate Risk Management into all of your quality processes in a system that directly aligns with ISO 14971:2016.Screenshot of Post-Market Quality Events Spotlight:
Streamline your Post-Market Quality Activities to maintain full closed-loop traceability within your QMS.