Likelihood to Recommend GRIN is well suited for companies that are seeking an all-in-one solution for influencer program management and place a high value in repurposing UGC for marketing purposes. I would also say that GRIN makes sense for those who are aggressively scaling their influencer program and are planning on having at least 100-150 creators in the program. GRIN would be less appropriate for companies who may not have a large influencer program and are merely seeking to track affiliate link/coupon code performance.
Read full review I might want to find in Tagger a similar report where they show the after-effects of a few or other influencers when the relegated errands are done, this could help us in further developing dynamically for our publicizing efforts doubtlessly getting a considerably more exact outcome.
Read full review Pros customer service on all levels streamlines resources (creator search, emails, Shopify orders, payments, etc) all on one platform The amount of customization and overall tools - sometimes this feels overwhelming but I'm grateful they are there to build on as I grow my experience with the platform Read full review User-Friendly Platform Great Customer Support Enables Collaboration Read full review Cons Creator search tool - doesn't bring up viable creator options, which means we do primarily off-platform seeding. The landing page is clunky and not functional for reviewing creators - it adds a lot of time to my team's day looking through the creators with the way it's set up. Email templates have funny formatting, and the typeface always seems to get messed up. Read full review Although it relates very well with most social networks we wish they could soon include TikTok in the tool, one of the fastest growing in recent times and where we could find many more influencers with different skills that fit the needs of our consumers. I would like to see in Tagger Media a comparative report where they show the results of some or other influencers when the assigned tasks are finished, this could help us in improving decision making for our advertising campaigns surely getting a much more accurate result. It would be interesting to see the information of the tasks of the influencers we hire in real time, i.e., if we contact 5 influencers, we could see a real-time flowchart with the current status of their tasks and thus be able to keep a better relationship of time and performance in our projects. Read full review Likelihood to Renew I wouldn't be able to run as high of a profitable or functioning influencer program without it. GRIN seriously is the organizational tool that propels us towards success, it is not in any way going to do the work for you, but it does make the work more efficient, easier, and WAY more organized
Read full review Usability The user interface of the platform is very well designed and extremely intuitive. You almost don't need an onboarding process because the workflow is so straightforward. The only item I would mention as a downside is the reporting. In order to get comprehensive reports, you need to go into each individual campaign. There is no aggregated report with all conversions.
Read full review Support Rating We have our own support rep who helped get us set up, and as odd one off questions have come up has continued to support us. The rep is super knowledgeably and has also helped with some creative ways to get what we need. They are also always super fast to help when anything comes up
Read full review Implementation Rating I don't have any key insights here. If you have someone organized and aware of how the influencer workflow operates then it will be a very easy implementation process for you. I would just ensure you have all of your products setup in Shopify before starting the implementation with Grin.
Read full review Alternatives Considered I was looking around at
Dovetale , which connected with
Shopify , and although it may be an easy connection because it's within the
Shopify website, it isn't as user-friendly. It also doesn't offer the same hands-on experience from the GRIN team, 24/7 customer support, or bi-weekly calls with your direct contact. It just doesn't feel like it's worth it to me for the "convenience."
Read full review Out of the other influencer management/SaaS platforms I've used, Tagger is my favorite. I trust the numbers I see and use within Tagger, whereas other platforms I'm a bit more cautious of that are scraping data. I also have to say that Tagger's customer support is fantastic, my representative is always friendly, patient, and responsive, providing thorough answers to any question we send her way. Additionally, there is a live chat feature within the platform that is also easy to use and someone always responds fairly quickly, whereas other services I've used have taken days to get a response to a simple question.
Read full review Return on Investment We are just getting moving with Grin but I am excited to grow our overall program. The Grin community has provided a wealth of insights that we have been able to implement. The addition of EMV data has been great for tracking success. Read full review With the program, the executives and results estimation Tagger can send important data of potential influencers that can be of extraordinary assistance to us. Read full review ScreenShots