GrowSurf vs. ReferralCandy vs. Tapfiliate

For where our company is at, GrowSurf fit nicely into what we needed and wanted to spend. It allows us to have enough campaigns (currently) to support the needs of our company. Managing the system for payout has not been as easy as anticipated.

ReferralCandy is overall a great tool that saves me time and money. Creating a referral program on your own is incredibly difficult and this tool allows for an automated system to send us an option to opt into the referral program. Their customer success team is very helpful and they're quick to get back to us when we have a question. We also love the ban feature when a customer abuses the referral program.

Incentivized

For sure, you can't use Tapfiliate as an affiliate network, they don't have such a feature.

• Partner and referral incentives are done well.
• Tracking of all acquisition channels in the business.
• Easy to set up and implement, very easy to use.

Incentivized

• Integrates nicely with BigCommerce's checkout process
• Easily customizable when it comes to aesthetics
• Simple and clear admin interface

Incentivized

• integrate with other systems

Incentivized

• A team dashboard will be a great feature to have with more levels of access.
• Filter and parameters can be added into dashboard.
• Template UI customization can be enhanced.

Incentivized

• I would love to see a multi-tiered referral or reward system so that we can offer certain customer groups unique offers.
• I would love a feature where you can issue a reward to a customer without them "qualifying for it".

Incentivized

• Trial policy, they force you to put your credit card in order to check their features.
• Customer support, they don't explain deeply their features, they force you to check their demo.
• Notifications, as they don't notify you before they charge you.

Setting up GrowSurf was a breeze! The user-friendly interface made it easy for our team to customize our referral page and integrate it seamlessly into our website

ReferralCandy went above and beyond when it came to the initial integration of their app with our e-commerce store. They walked us through, step by step, how to install it, and then spent time helping track down a display bug that had popped up, giving us a couple free months for our trouble even!

Incentivized

We needed their help previously to take the decision to buy or not, but they didn't explain deeply the features and if they meet our needs or not. Instead of this, they forced us to create the account, and put our credit card in order to check the Demo. So their help was really nonexistent.

We selected GrowSurf because of their pricing and ROI calculator present on their website today. It made the decision clear and easy for our finance and business stakeholders. Overall, the tool is great. It is easy to use, manage and train others on. It's a great starting point for someone new to digital marketing and it's a great arrow in the quiver for our most seasoned team members.

Incentivized

limited back end integration

Incentivized

• Needs better customization and user friendly look/feel
• Helped us grow and give customers a way to make money on spreading the word.

• ReferralCandy has been positive because it allows customers to refer new customers to discover our brand.
• We'd love to know more about how this affects our customer acquisition cost.

Incentivized

• It allowed for better organization when it comes to commission pay outs.

Incentivized