Guestara vs. Revinate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Guestara
Score 0.0 out of 10
N/A
Guestara is a guest management platform for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups. It manages the full guest journey, from booking to post-stay, and runs on top of a property's existing PMS rather than replacing it, integrating with systems such as Cloudbeds, Oracle OPERA, Mews, Apaleo, Yanolja Cloud and Guesty. Key capabilities Guestara combines several guest-facing functions in one platform: AI-powered ID…
$99
per month (minimum package)
Revinate
Score 7.0 out of 10
N/A
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A
Pricing
GuestaraRevinate
Editions & Modules
Power
$2.50
per month per room
Premium
$4.50
per month per room
Enterprise
$349
per month per package
No answers on this topic
Offerings
Pricing Offerings
GuestaraRevinate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGuestara is priced per room, per month, billed monthly, with lower per-room rates available on quarterly and yearly prepayment. Each plan has a monthly minimum: Power from $99/month, Premium from $189/month, and Enterprise from $349/month. Short-term rental pricing differs from hotel pricing. Optional add-ons (such as the AI chatbot, additional messaging channels, smart-lock connections, and the WhatsApp marketing platform) are available on top of the base plans. Enterprise includes bespoke PMS and third-party integrations and is custom-quoted. See the pricing page for current details.
More Pricing Information
Community Pulse
GuestaraRevinate
User Ratings
GuestaraRevinate
Likelihood to Recommend
-
(0 ratings)
7.1
(3 ratings)
User Testimonials
GuestaraRevinate
Likelihood to Recommend
Guestara
No answers on this topic
Revinate
Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features
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Pros
Guestara
No answers on this topic
Revinate
  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons
Guestara
No answers on this topic
Revinate
  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Alternatives Considered
Guestara
No answers on this topic
Revinate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
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Return on Investment
Guestara
No answers on this topic
Revinate
  • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
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ScreenShots

Guestara Screenshots

Screenshot of Guests check in before arrival or in seconds on site. AI scans and verifies guest IDs, auto-fills registration, captures signatures, and syncs to your PMS. Front desk queues shrink and a full check-in takes about 30 seconds, even at peak arrivals.Screenshot of Guestara catches problems before they become public reviews. It collects feedback during the stay, flags unhappy guests so staff can recover in real time, and routes happy guests to leave public reviews.Screenshot of how Guestara lets hotels offer room upgrades, early check-in, F&B, and local experiences at the moments guests are most likely to buy, with AI recommending the right offer to the right guest.Screenshot of Guestara's unified inbox brings guest conversations from WhatsApp, email, SMS, and social channels into one shared view, so any team member can see the full history and respond without switching tools. Messages can be assigned, and a 24/7 AI chatbot handles routine guest questions and escalates to staff when needed.Screenshot of Guestara lets hotels run marketing and guest engagement directly through WhatsApp. Properties can send broadcast campaigns, promotional offers, and automated messages to guests on the channel they check most, driving direct bookings and upsells without a separate marketing tool. Messages are managed alongside other guest conversations in the same platform.Screenshot of Guestara turns a tablet or lobby terminal into a self-service check-in station. Guests scan their ID, complete registration, and provide a signature without waiting at the front desk. AI extracts and verifies the ID details and syncs them to the property's PMS, completing check-in in about 30 seconds and reducing front desk queues at peak arrival times.