Guestara vs. Revinate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Guestara
Score 0.0 out of 10
N/A
Guestara is a guest management platform for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups. It manages the full guest journey, from booking to post-stay, and runs on top of a property's existing PMS rather than replacing it, integrating with systems such as Cloudbeds, Oracle OPERA, Mews, Apaleo, Yanolja Cloud and Guesty. Key capabilities Guestara combines several guest-facing functions in one platform: AI-powered ID…
$2.50
per month per room
Revinate
Score 6.0 out of 10
N/A
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A
Pricing
GuestaraRevinate
Editions & Modules
Power
$2.50
per month per room
Premium
$4.50
per month per room
Enterprise
$349
per month per package
No answers on this topic
Offerings
Pricing Offerings
GuestaraRevinate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGuestara is priced per room, per month, billed monthly, with lower per-room rates available on quarterly and yearly prepayment. Each plan has a monthly minimum: Power from $99/month, Premium from $189/month, and Enterprise from $349/month. Short-term rental pricing differs from hotel pricing. Optional add-ons (such as the AI chatbot, additional messaging channels, smart-lock connections, and the WhatsApp marketing platform) are available on top of the base plans. Enterprise includes bespoke PMS and third-party integrations and is custom-quoted. See the pricing page for current details.
More Pricing Information
Community Pulse
GuestaraRevinate
Considered Both Products
Guestara

No answer on this topic

Revinate
Chose Revinate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to …
Chose Revinate
Revinate lacks some features Mailchimp offers for a seasoned digital marketer. I have 10+ years of experience and I use both Mailchimp and Revinate for Hotel Sorrento because Mailchimp allows me to automate sending an email when someone signs up, attach a Facebook Pixel for …
Chose Revinate
Survey Monkey pales in comparison to Revinate because of the depths Revinate has to offer. Survey Monkey is good for surface level tallying if you can get your client to fill out the surveys. But again, it is a simple survey tool wheres Revinate offers in depth analysis.
Best Alternatives
GuestaraRevinate
Small Businesses

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Medium-sized Companies
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Score 8.8 out of 10
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Score 8.8 out of 10
Enterprises
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Cvent Event Diagramming
Score 8.8 out of 10
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Score 8.8 out of 10
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User Ratings
GuestaraRevinate
Likelihood to Recommend
-
(0 ratings)
7.1
(0 ratings)
User Testimonials
GuestaraRevinate
Likelihood to Recommend
No answers on this topic
• Excellent for sending out sales campaigns. • Drip email features are great. • The automations are great. • If someone outside the hotel/hospitality industry asked about Revinate, I would likely recommend a different CRM.
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Pros
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  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons
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  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Alternatives Considered
No answers on this topic
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
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Return on Investment
No answers on this topic
  • Increase subscriber numbers
  • Increased open rate
  • Increased click through rate
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ScreenShots

Guestara Screenshots

Screenshot of Guests check in before arrival or in seconds on site. AI scans and verifies guest IDs, auto-fills registration, captures signatures, and syncs to your PMS. Front desk queues shrink and a full check-in takes about 30 seconds, even at peak arrivals.Screenshot of Guestara catches problems before they become public reviews. It collects feedback during the stay, flags unhappy guests so staff can recover in real time, and routes happy guests to leave public reviews.Screenshot of how Guestara lets hotels offer room upgrades, early check-in, F&B, and local experiences at the moments guests are most likely to buy, with AI recommending the right offer to the right guest.Screenshot of Guestara's unified inbox brings guest conversations from WhatsApp, email, SMS, and social channels into one shared view, so any team member can see the full history and respond without switching tools. Messages can be assigned, and a 24/7 AI chatbot handles routine guest questions and escalates to staff when needed.Screenshot of Guestara lets hotels run marketing and guest engagement directly through WhatsApp. Properties can send broadcast campaigns, promotional offers, and automated messages to guests on the channel they check most, driving direct bookings and upsells without a separate marketing tool. Messages are managed alongside other guest conversations in the same platform.Screenshot of Guestara turns a tablet or lobby terminal into a self-service check-in station. Guests scan their ID, complete registration, and provide a signature without waiting at the front desk. AI extracts and verifies the ID details and syncs them to the property's PMS, completing check-in in about 30 seconds and reducing front desk queues at peak arrival times.