Gumlet vs. Niche Private Media Channel (discontinued)

For hybrid live event formats, where a group watches the same video simultaneously and the flow needs to be perfectly synchronized, Gumlet is, in my opinion, the best solution. Especially in combination with a live Zoom call, Gumlet made our work possible in the first place, because video and audio run smoothly and the quality is automatically adjusted to the viewers' internet connection. If an event depends on everyone finishing at the same time, Gumlet is invaluable. Gumlet is also ideal for online courses and video libraries where high-quality, high-resolution videos need to start without loading time – we are increasingly using it instead of our LMS because the performance is simply much better. Gumlet is currently less suitable if you need permanent live stream channels or want to prepare many live events simultaneously, as streams are currently automatically closed and archived when OBS ends. However, according to support, this feature is already in development. For our use cases, I would recommend Gumlet without hesitation. Für hybride Live-Event-Formate, bei denen eine Gruppe gleichzeitig dasselbe Video anschaut und der Ablauf absolut synchron sein muss, ist Gumlet aus meiner Sicht die beste Lösung. Besonders in Kombination mit einem Live-Zoom-Call hat Gumlet unsere Arbeit überhaupt erst möglich gemacht, weil Video und Audio stabil laufen und die Qualität automatisch an die Internetverbindung der Zuschauer:innen angepasst wird. Wenn ein Event davon lebt, dass alle gleichzeitig fertig sind, ist Gumlet Gold wert.
Auch für Online-Kurse und Videobibliotheken, bei denen hochwertige, hochauflösende Videos ohne Ladezeit starten müssen, ist Gumlet ideal – wir nutzen es inzwischen zunehmend anstelle unseres LMS, weil die Performance einfach deutlich besser ist.
Weniger geeignet ist Gumlet aktuell, wenn man dauerhafte Live-Stream-Kanäle benötigt oder viele Live-Events parallel vorbereiten möchte, da Streams derzeit automatisch geschlossen und archiviert werden, wenn OBS endet. Dieses Feature ist aber laut Support bereits in Entwicklung.
Für unsere Anwendungsfälle würde ich Gumlet jederzeit weiterempfehlen. This review was originally written in German and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.

• Speedy transcoding, hosting, and streaming of my film media
• Privacy Features (Passwords, private, unlisted, geo-blocking of select countries, etc.)
• Automated AI subtitling / transcription of my content for no additional fee
• Extensive Analytics, reports about my content
• Additionally offers direct download links for my content
• Attractive Player customization, hide Gumlet logo if so wanted, change highlight color of the player, upload own logo
• Very attractive value proposition with the current special lifetime deal

• Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
• Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
• Affordable for small business.
• Ability to organize content in multiple ways. Works well for educational model.
• Allows my own branding. There branding is fairly transparent.

• I would like the ability to set a higher minimum playing resolution so that videos aren't blurry at the start.
• Coming from Vimeo I would like to see a Chrome extension or Windows application to record my screen similar to what Loom has.
• I would like to see sub folder in playlists within collections. Currently I can only have top level playlists.

• Niche could add a more comprehensive online tutorial.
• The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome
• It would be great if Niche could add a less comprehensive platform only for healthcare applications

I’d rate our likelihood to renew at a clear 10, because Gumlet has become such an integral part of how we deliver, protect and scale our video content. The platform consistently performs without issues, the playback quality is excellent, and the security features give us peace of mind that no other tool matched. Beyond reliability, Gumlet keeps adding meaningful improvements such as AI subtitles, interactive elements, and better analytics, which continue to streamline our workflow and increase engagement without extra effort from our team. At this point, switching to anything else would feel like a step backwards, both in efficiency and overall video experience.

Because 10 is considered the best rating. Niche Video Media gives good service.

The dashboard is simple to navigate. It's easy to view my videos and organize them. It just makes sense. I don't have to guess where to find anything. I also love the import tool and the ability to set up players based on my collections. This type of customization will save me time!

Because 10 is the best.

The support is not so responsive as compared to other software, sometimes 1 day, sometimes 2-3 days, depending on their staff. I would say it's below average in terms of their support

Incentivized

Immediate response from a knowledgeable rep - not a tier 1 automaton reading a script. I can, and have, reached them at all hours by phone, by chat, or by email. Responses are under 24 hours and frequently less than 1. And stuff gets DONE! I see things I request in almost every monthly release.

It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.

It was quick and easy. We found that the import from Vimeo wasn't pulling in the highest original quality so we manually uploaded our clips.

No, the support at Niche Video Media was very helpful during set up.

They have all the same features and keep adding more, generating landing pages for video share was huge for us. Ease of use, no ads. cost, it really doesn't compete. We're very happy with the outputted quality of the video exports and the ability to manage DRM for video protection was built into the app. A huge bang for the buck here. Can't wait to update or try out more new features. The biggest thing I love is that they listen to their customers and work to implement suggestions from the community.

Incentivized

The access controls of who can view, when one can view, how many times one can view, and from where they can view and also the security, and protecting from download [are better]. The review and approval workflow, editing the videos, blue-pen are all not available in Vimeo Pro.

• Gumlet compared has no higher costs associated
• Faster page load times improved user experience
• High-quality video content without buffering improves conversion rates for businesses
• Smoother viewing experience increases user engagement and retention.
• Reduction of unnecessary data usage leads to lower bandwidth costs
• Integrated analytics can provide insights into viewer behavior

Incentivized

• I believe videos for training will be the way of the future. Once the initial cost of producing the videos is accounted for, other than hosting cost all views of the course will be income.
• I believe creating short marketing videos will attract new customers.