Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
Zoho People
Score 9.0 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.
$1.25
per month
Pricing
GustoZoho People
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
GustoZoho People
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
More Pricing Information
Community Pulse
GustoZoho People
Features
GustoZoho People
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
9.0
567 Ratings
9% above category average
Zoho People
-
Ratings
Pay calculation9.4544 Ratings00 Ratings
Support for external payroll vendors8.58 Ratings00 Ratings
Benefit plan administration8.8391 Ratings00 Ratings
Direct deposit files9.3550 Ratings00 Ratings
Salary revision and increment management9.0424 Ratings00 Ratings
Reimbursement management9.1163 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Gusto
-
Ratings
Zoho People
9.1
10 Ratings
12% above category average
Employee demographic data00 Ratings9.110 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Gusto
-
Ratings
Zoho People
10.0
10 Ratings
20% above category average
Approval workflow00 Ratings10.010 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Gusto
-
Ratings
Zoho People
9.9
10 Ratings
19% above category average
Update personal information00 Ratings9.910 Ratings
View company policy documentation00 Ratings10.09 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Gusto
-
Ratings
Zoho People
9.0
10 Ratings
12% above category average
New hire portal00 Ratings9.09 Ratings
Manager tracking tools00 Ratings9.09 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Gusto
-
Ratings
Zoho People
8.0
10 Ratings
1% above category average
Performance plans00 Ratings8.010 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Gusto
-
Ratings
Zoho People
7.5
9 Ratings
2% below category average
Applicant Tracking00 Ratings7.59 Ratings
Best Alternatives
GustoZoho People
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GustoZoho People
Likelihood to Recommend
9.0
(588 ratings)
9.0
(11 ratings)
Likelihood to Renew
10.0
(12 ratings)
10.0
(1 ratings)
Usability
9.4
(412 ratings)
8.0
(2 ratings)
Support Rating
1.3
(26 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
10.0
(1 ratings)
User Testimonials
GustoZoho People
Likelihood to Recommend
Gusto
Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail.
That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
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Zoho
Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
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Pros
Gusto
  • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
  • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
  • Gusto communicates very clearly and provides just the right amount of communication.
  • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
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Zoho
  • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
  • Employee Resources- Having a central place for employees to reach out to HR is ideal.
  • Customization- Creation of forms is especially useful for a growing business.
  • Integration- Integrates well with other systems.
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Cons
Gusto
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
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Zoho
  • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
  • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
  • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
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Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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Zoho
No answers on this topic
Usability
Gusto
The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
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Zoho
Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
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Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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Zoho
Because Zoho is perfect in all aspects.
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Implementation Rating
Gusto
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
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Zoho
No answers on this topic
Alternatives Considered
Gusto
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
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Zoho
One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
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Return on Investment
Gusto
  • For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
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Zoho
  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
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ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records