Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.5 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$46
per month
Zoho People
Score 9.1 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.
$1.25
per month
Pricing
GustoZoho People
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
$12 per employee/contractor
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
GustoZoho People
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.
More Pricing Information
Features
GustoZoho People
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
8.6
487 Ratings
5% above category average
Zoho People
-
Ratings
Pay calculation8.8466 Ratings00 Ratings
Support for external payroll vendors8.58 Ratings00 Ratings
Benefit plan administration8.3347 Ratings00 Ratings
Direct deposit files8.7471 Ratings00 Ratings
Salary revision and increment management8.4362 Ratings00 Ratings
Reimbursement management9.0110 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Gusto
-
Ratings
Zoho People
9.9
8 Ratings
23% above category average
Employee demographic data00 Ratings9.98 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Gusto
-
Ratings
Zoho People
9.9
8 Ratings
20% above category average
Approval workflow00 Ratings9.98 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Gusto
-
Ratings
Zoho People
9.1
8 Ratings
11% above category average
Update personal information00 Ratings8.38 Ratings
View company policy documentation00 Ratings9.97 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Gusto
-
Ratings
Zoho People
8.9
8 Ratings
10% above category average
New hire portal00 Ratings8.87 Ratings
Manager tracking tools00 Ratings9.07 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Gusto
-
Ratings
Zoho People
8.2
8 Ratings
3% above category average
Performance plans00 Ratings8.28 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Gusto
-
Ratings
Zoho People
7.7
7 Ratings
2% below category average
Applicant Tracking00 Ratings7.77 Ratings
Best Alternatives
GustoZoho People
Small Businesses
Patriot Software
Patriot Software
Score 9.3 out of 10
Patriot Software
Patriot Software
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GustoZoho People
Likelihood to Recommend
8.1
(511 ratings)
8.5
(9 ratings)
Likelihood to Renew
9.9
(12 ratings)
-
(0 ratings)
Usability
9.2
(335 ratings)
-
(0 ratings)
Support Rating
1.3
(25 ratings)
-
(0 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
GustoZoho People
Likelihood to Recommend
Gusto
It's very easy to use, especially for smaller companies. The site is user-friendly and eye-catching. Everything you need is easily accessible. I have never had to use the customer service side of Gusto, but there is not much that you would need help with or have issues with. I also really enjoy the little pig when logging in.
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Zoho
Zoho People is well suitable in both Remote & work location setups, It will reduce the time for senior management to track their attendance and other activities. It helps a lot in getting the info of their colleagues. Able to request for leave and get approval at the same place and the interesting thing is no need to note it down as it will automatically fall to the respective employee's attendance tracker. It is well useful in remote settings. This is the problem we faced and Zoho People is the solution for us.
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Pros
Gusto
  • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
  • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
  • Gusto communicates very clearly and provides just the right amount of communication.
  • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
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Zoho
  • Zoho People is an exceptional software to improve the effectiveness of your team's communication.
  • Easy check-in for my team, Seamless Trackers for Leave, Time, Attendance, Performance.
  • Compensation and many others.
Read full review
Cons
Gusto
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
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Zoho
  • Customer Support- Occasionally support response to questions can take a bit to get to the root issue, which can be frustrating from the technical side of running the system. However, the 24/7 availability is great.
  • Onboarding Features- Could use some improvements. Not as expansive as other Zoho People features.
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Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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Zoho
No answers on this topic
Usability
Gusto
It is a great piece of software, something that I have used since its ZenPayroll days. Its weakest feature at this point is its timekeeping and lack of scheduling. If it adds that, it gets a 10/10 and cannot be replaced by any other payroll software. Like I said, I recommend it to all of my clients and associates.
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Zoho
No answers on this topic
Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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Zoho
No answers on this topic
Implementation Rating
Gusto
Super easy to implement and use!
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Zoho
No answers on this topic
Alternatives Considered
Gusto
I've used both Workday and Paylocity for years and they don't even compare. Between the mobile app and the website, everything feels seamless, well thought out, and easy to navigate. I'm so used to the frustration of navigating these apps, even after years of working with them. I never considered there was an option like Gusto out there. It's made everything so easy for me. If I ever get a say I'll be a diehard Gusto evangelist from here on out.
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Zoho
We only use Zoho People because it is part of our Zoho One suite. We originally used Zenefits, which was great for hiring/onboarding, and we currently use Employee Navigator to manage benefits and PTO, which is much easier to use than Zoho People. As of now, Zoho People is very buggy when it comes to managing PTO and there is currently no real benefits management or onboarding process that's easy to use.
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Return on Investment
Gusto
  • It is definitely an easy, intuitive platform to utilize with lots of helpful features!
  • The Benefits package is very poor and is not useful to me at all.
  • I enjoy how it breaks up the spending insights into several categories such as Food, Transportation, Shopping, Housing Medical, etc.
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Zoho
  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
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ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records