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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Zoho People

    Score8.6 out of 10
    N/AZoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.

    $4

    per month per user

    Pricing
    GustoZoho People
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    Essential HR
    $4
    per month per user
    Workforce
    $6
    per month per user
    Talent
    $6
    per month per user
    Enterprise
    $10
    per month per user
    Offerings
    Pricing Offerings
    GustoZoho People
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.Zoho People offers pricing plans designed to meet the needs of businesses of all sizes. Plan includes expanded functionality such as core HR, performance management, advanced analytics, and case management. All plans come with a 30-day free trial, no credit card required. A discount is available for annual billing.
    More Pricing Information
    Features
    GustoZoho People
    Payroll Management
    Comparison of Payroll Management features of Gusto and Zoho People
    Feature
    Gusto
    9.1
    611 Ratings
    10% above category average
    Zoho People
    -
    Ratings
    Pay calculation9.5587 Ratings00 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings00 Ratings
    Direct deposit files9.7592 Ratings00 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Gusto and Zoho People
    Feature
    Gusto
    -
    Ratings
    Zoho People
    9.0
    10 Ratings
    9% above category average
    Employee demographic data00 Ratings9.010 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Gusto and Zoho People
    Feature
    Gusto
    -
    Ratings
    Zoho People
    10.0
    10 Ratings
    19% above category average
    Approval workflow00 Ratings10.010 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Gusto and Zoho People
    Feature
    Gusto
    -
    Ratings
    Zoho People
    10.0
    10 Ratings
    19% above category average
    Update personal information00 Ratings10.010 Ratings
    View company policy documentation00 Ratings10.09 Ratings
    Onboarding
    Comparison of Onboarding features of Gusto and Zoho People
    Feature
    Gusto
    -
    Ratings
    Zoho People
    9.0
    10 Ratings
    11% above category average
    New hire portal00 Ratings9.09 Ratings
    Manager tracking tools00 Ratings9.09 Ratings
    Performance Management
    Comparison of Performance Management features of Gusto and Zoho People
    Feature
    Gusto
    -
    Ratings
    Zoho People
    8.0
    10 Ratings
    1% above category average
    Performance plans00 Ratings8.010 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gusto and Zoho People
    Feature
    Gusto
    -
    Ratings
    Zoho People
    7.4
    9 Ratings
    7% below category average
    Applicant Tracking00 Ratings7.49 Ratings
    Best Alternatives
    GustoZoho People
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    Epicor HCM (discontinued)
    Score9.6 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoZoho People
    Likelihood to Recommend
    9.1
    (633 ratings)
    9.5
    (11 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    10.0
    (1 ratings)
    Usability
    9.4
    (457 ratings)
    8.0
    (2 ratings)
    Support Rating
    4.4
    (27 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GustoZoho People
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Zoho
    Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Zoho
    • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
    • Employee Resources- Having a central place for employees to reach out to HR is ideal.
    • Customization- Creation of forms is especially useful for a growing business.
    • Integration- Integrates well with other systems.
    Incentivized
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Zoho
    • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
    • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
    • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Zoho
    No answers on this topic
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Zoho
    Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Zoho
    Because Zoho is perfect in all aspects.
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Zoho
    One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
    Incentivized
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Zoho
    • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

    Zoho People Screenshots

    Screenshot of Zoho People's self-service interface