HaloITSM vs. Microsoft System Center Service Manager
HaloITSM vs. Microsoft System Center Service Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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HaloITSM | Enterprise companies (1,001+ employees) | HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps. The vendor describes the following five differentiators: 1.… | $49 per month per user | |
Microsoft System Center Service Manager | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A |
HaloITSM | Microsoft System Center Service Manager | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | There is 15% discount for all charities, educational institutions and non-profit organisations. | — | ||||||||||||||
More Pricing Information |
HaloITSM | Microsoft System Center Service Manager | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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HaloITSM | Microsoft System Center Service Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HaloITSM | Microsoft System Center Service Manager | |
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Likelihood to Recommend | 9.0 (12 ratings) | 8.8 (7 ratings) |
Usability | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | 8.9 (2 ratings) |
HaloITSM | Microsoft System Center Service Manager | |
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Likelihood to Recommend | Halo Service Solutions | Microsoft |
Pros | Halo Service Solutions | Microsoft |
Cons | Halo Service Solutions | Microsoft |
Usability | Halo Service Solutions | Microsoft No answers on this topic |
Support Rating | Halo Service Solutions | Microsoft |
Alternatives Considered | Halo Service Solutions | Microsoft |
Return on Investment | Halo Service Solutions | Microsoft |
ScreenShots | HaloITSM Screenshots |