TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Harri

    Score6 out of 10
    N/AHarri, headquartered in New York, offers a workforce optimization platform for restaurants, which supports scheduling and attendance management, hiring, as well as communicating with employees and collaboration.N/A

    WhenToWork

    Score9 out of 10
    N/AWhenToWork is employee scheduling application from the California-based company of the same name.N/A
    Pricing
    HarriWhenToWork
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HarriWhenToWork
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    HarriWhenToWork
    Considered Both Products
    Harri
    No answer on this topic
    WhenToWork
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HarriWhenToWork
    Small Businesses
    Deputy
    Score8.6 out of 10
    When I Work
    Score6.5 out of 10
    Medium-sized Companies
    Paypro Workforce Management
    Score9.1 out of 10
    When I Work
    Score6.5 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HarriWhenToWork
    Likelihood to Recommend
    1.1
    (7 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.5
    (5 ratings)
    10.0
    (2 ratings)
    User Testimonials
    HarriWhenToWork
    Likelihood to Recommend
    Harri
    Harri is optimized for hotel companies and medium-sized companies with a high demand for personnel, due to its potential it allows the recruitment of suitable employees for each job
    Incentivized
    Read full review
    WhenToWork
    WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
    Incentivized
    Read full review
    Pros
    Harri
    • I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
    • Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
    • Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
    • Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.
    Read full review
    WhenToWork
    • WhenToWork utilizes templates that make scheduling a breeze.
    • WhenToWork allows the user to "drag and drop" entries for quick changes.
    Incentivized
    Read full review
    Cons
    Harri
    • Isn't very clear on how to load your own templates
    • The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email
    Read full review
    WhenToWork
    • The mobile app is too restrictive and could use a makeover.
    • Would like the program to remember defaults (ie. "my positions", etc.)
    Incentivized
    Read full review
    Support Rating
    Harri
    I have never had to use customer support on Harri’s website. I would say that this tells you a lot about the software itself - very user-friendly - which is why I scored it a 7! There have been a few times when it has taken me a while to work out errors on a page, for example, phone number formats. It would be useful if Harri were to provide more information e.g., if you were to hover over the telephone number, for example. It told you the way it wanted you to write it.
    Incentivized
    Read full review
    WhenToWork
    WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
    Incentivized
    Read full review
    Alternatives Considered
    Harri
    It was a very confusing Sales process at Fourth and with Harri, it was seamless and easy to use and communicate with their team.
    Read full review
    WhenToWork
    WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
    Incentivized
    Read full review
    Return on Investment
    Harri
    • Using Harri we found that through its functions we were able to attract a large number of potential employees with skills suited to our needs.
    • We were easily able to identify and reflect the great time gain and paperwork savings obtained by using this software.
    • Harri allows the use of all the ATS tools present in this type of software, presenting itself as one of the most complete at a moderate cost.
    Incentivized
    Read full review
    WhenToWork
    • N/A. Not a manager, just a user.
    Incentivized
    Read full review
    ScreenShots

    Harri Screenshots

    Screenshot of the Harri dashboardScreenshot of Harri AMS viewScreenshot of My DocsScreenshot of the Engage dashboard