Likelihood to Recommend Harvest is ideally suited for a variety of scenarios, particularly in the realms of freelance or consulting work, where accurate hour tracking for billing is crucial. It excels in small to medium businesses managing team projects, allowing for effective resource allocation and time management across multiple concurrent projects. For budgeting and forecasting, Harvest provides valuable data, aiding in accurately estimating the duration and cost of future projects based on past data. It's also highly beneficial for remote or distributed teams, thanks to its cloud-based platform that facilitates seamless coordination. Additionally, its detailed reporting features enhance client transparency, fostering trust through clear communication of time spent on projects. However, Harvest may be less suitable for larger enterprises with complex integration needs or specialized industries requiring more niche features. Small startups or individuals on tight budgets might find the cost challenging, especially if they don't fully utilize all its features. Lastly, for those needing only basic time tracking, simpler or free tools might be more appropriate, making Harvest an unnecessary expenditure for basic needs.
Read full review TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Read full review Pros Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open. The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals. The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project. Read full review Onboarding Templates Scheduling Onboarding tasks and assignments to client and employees Creating project logs so that everyone knows what is being worked on Read full review Cons I’m still trying to figure out how tasks best associate to a specific project. There’s a couple different places to edit that and I’m a little confused as to best practice. Does not integrate into basecamp which is our project management system Read full review Unfortunately TaskRay does not allow us to share templates externally with customers. We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect. Read full review Likelihood to Renew It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Read full review Usability Easy Easy Easy to use
Read full review Support Rating They're very responsive and do their best to answer whatever questions we've had. Sometimes, the question or request we've made is for a feature that doesn't yet exist, however in most cases those features have been built later and did eventually address our need.
Read full review I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Read full review Implementation Rating Again, just like the app, the implementation was very easy.
Read full review Alternatives Considered Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes. Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
Read full review We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
Read full review Return on Investment Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner. Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours. Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant. Read full review It was highly effective in organizing projects and sprints. Time cards were easy to manage. TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications. Read full review ScreenShots