Likelihood to Recommend HCL BigFix is well-suited:
Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency. However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets. Read full review Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Read full review Pros Software inventory. Patch deployment. Patch review. Read full review This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices. Worked very well with existing Palo Alto devices. Another huge plus is the simplicity of managing and ease of scalability. Its cost is competitive with similar/like products available. Read full review Cons The patching function is difficult for RedHat Linux servers, and can be improved. The site configuration and access control appears to be cumbersome. Read full review WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits. More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup. It's quite pricey, and there's no warning choice for performance on the cloud. Read full review Likelihood to Renew It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Read full review Usability Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Read full review Support Rating Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
Read full review PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Read full review Alternatives Considered We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
Read full review We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while
TippingPoint IPS is a more dedicated product. Caveat: I used
TippingPoint over 5 years ago, so things may have changed.
Read full review Return on Investment When there is a need to patch a Windows System it has worked Read full review As we all know the product of Palo Alto is little bit expensive but its performance is far better than any of its competitors. So as I previously mentioned, Palo Alto should not sell WildFire Licence seperately. If the firewall is internet facing then only we should buy WildFire Licence. WildFire Licence is not necessary for internal firewall. If you are planning to buy a firewall for internal network where your traffic is not going towards internet so no need to buy WildFire Licence. Read full review ScreenShots