BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).
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Palo Alto Networks WildFire
Score 9.3 out of 10
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Palo Alto Network’s WildFire is a malware prevention service. It specializes in addressing zero-day threats through dynamic and static analysis, machine learning, and advanced sandbox testing environments.
Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency. However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
Palo Alto Networks WildFire is highly effective in enterprise environments where detecting zero-day threats and unknown malware is critical. Small businesses may find the cost of advanced subscriptions prohibitive, especially if they only need basic protection. Much of our infrastructure is OT and Palo Alto Networks WildFire is cloud dependent so cannot be used where we have air-gapped systems.
This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
Worked very well with existing Palo Alto devices.
Another huge plus is the simplicity of managing and ease of scalability.
Its cost is competitive with similar/like products available.
It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
It is a great product that has definitely improved our security posture, however it does require quite a bit of training and time spent customizing for the environment. We had several difficulties in deployment but Palo Alto support was able to help us work through the problems that we were not able to figure out on our own.
PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
WildFire from Palo Alto Networks provides security with very little overhead. With AutoFocus, they’ve got threat intelligence built right in. That way, it can prepare us to react swiftly when a significant danger is identified and dealt with as soon as possible. They introduced firewalls that are aware of applications and can make use of Wildfire. It sped our ability to respond to emerging threats up because of this game-changing development.
We've had one or two malware files that were blocked by Wildfire. We use it occasionally to check unusual or unexpected files. Hard to monetize ROI, because we don't know what the impact would have been if the file made it through.
We pay significantly for the Wildfire licenses, but given the potential impact to our business, we feel it is worthwhile. Figure costs are somewhere around $1,500 per year per firewall for a mid-range model. Can be higher or lower for different sized firewalls. Onsite appliance was somewhere between $50-100K, which was too much for us, so we use the cloud model.
