HCL BigFix vs. Palo Alto Networks WildFire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigFix
Score 8.2 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Palo Alto Networks WildFire
Score 8.9 out of 10
N/A
Palo Alto Network’s WildFire is a malware prevention service. It specializes in addressing zero-day threats through dynamic and static analysis, machine learning, and advanced sandbox testing environments.N/A
Pricing
HCL BigFixPalo Alto Networks WildFire
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BigFixPalo Alto Networks WildFire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixPalo Alto Networks WildFire
Top Pros
Top Cons
Best Alternatives
HCL BigFixPalo Alto Networks WildFire
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10

No answers on this topic

Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
Splunk Enterprise Security (ES)
Splunk Enterprise Security (ES)
Score 8.4 out of 10
Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
Splunk Enterprise Security (ES)
Splunk Enterprise Security (ES)
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HCL BigFixPalo Alto Networks WildFire
Likelihood to Recommend
9.0
(5 ratings)
8.0
(8 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
6.0
(3 ratings)
9.0
(2 ratings)
User Testimonials
HCL BigFixPalo Alto Networks WildFire
Likelihood to Recommend
HCL Technologies
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Palo Alto Networks
Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
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Pros
HCL Technologies
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Palo Alto Networks
  • This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
  • Worked very well with existing Palo Alto devices.
  • Another huge plus is the simplicity of managing and ease of scalability.
  • Its cost is competitive with similar/like products available.
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Cons
HCL Technologies
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Palo Alto Networks
  • WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits.
  • More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup.
  • It's quite pricey, and there's no warning choice for performance on the cloud.
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Likelihood to Renew
HCL Technologies
No answers on this topic
Palo Alto Networks
It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
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Usability
HCL Technologies
No answers on this topic
Palo Alto Networks
Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
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Support Rating
HCL Technologies
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Palo Alto Networks
PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
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Alternatives Considered
HCL Technologies
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Palo Alto Networks
We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while TippingPoint IPS is a more dedicated product. Caveat: I used TippingPoint over 5 years ago, so things may have changed.
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Return on Investment
HCL Technologies
  • When there is a need to patch a Windows System it has worked
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Palo Alto Networks
  • As we all know the product of Palo Alto is little bit expensive but its performance is far better than any of its competitors. So as I previously mentioned, Palo Alto should not sell WildFire Licence seperately.
  • If the firewall is internet facing then only we should buy WildFire Licence.
  • WildFire Licence is not necessary for internal firewall. If you are planning to buy a firewall for internal network where your traffic is not going towards internet so no need to buy WildFire Licence.
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