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420 Ratings
52 Ratings
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Score 8.5 out of 100

Planview Projectplace

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420 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

HCL Connections (formerly from IBM)

IBM Connections is well suited for larger organizations that need an internal social networking tool and are willing to deal with IBM and the complexity of the software. It is less appropriate for smaller organizations and those who don't want to deal with the complexity, or IBM's awful customer service and prices.
Jeremiah Miller | TrustRadius Reviewer

Planview Projectplace

From our experience Planview Projectplace works perfectly well for small to medium sized distributed Lean or Agile teams developing projects where usage of Gantt charts is beneficial. On the other hand, according to our research Planview Projectplace is not an excellent fit for companies with huge user base i.e. thousands of concurrent users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HCL Connections (formerly from IBM)
Planview Projectplace
8.4
Task Management
HCL Connections (formerly from IBM)
Planview Projectplace
8.7
Resource Management
HCL Connections (formerly from IBM)
Planview Projectplace
8.5
Gantt Charts
HCL Connections (formerly from IBM)
Planview Projectplace
8.6
Scheduling
HCL Connections (formerly from IBM)
Planview Projectplace
8.5
Team Collaboration
HCL Connections (formerly from IBM)
Planview Projectplace
8.8
Support for Agile Methodology
HCL Connections (formerly from IBM)
Planview Projectplace
8.4
Support for Waterfall Methodology
HCL Connections (formerly from IBM)
Planview Projectplace
8.3
Document Management
HCL Connections (formerly from IBM)
Planview Projectplace
8.4
Email integration
HCL Connections (formerly from IBM)
Planview Projectplace
8.1
Mobile Access
HCL Connections (formerly from IBM)
Planview Projectplace
8.1
Timesheet Tracking
HCL Connections (formerly from IBM)
Planview Projectplace
8.4

Pros

HCL Connections (formerly from IBM)

  • The plugin for MS Office/Explorer has made saving and sharing working documents extremely convenient for me and my close colleagues
  • The newsfeed feature conveniently aggregates updates from the communities/people you follow. It's nice not to have to jump from community to community to see what's going on in the organization
  • The various apps can be used for several purposes. A little creativity goes a long way when establishing what type of information the apps can be useful for communicating
Anonymous | TrustRadius Reviewer

Planview Projectplace

  • Easily document sharing within group of peoples.
  • 30 day trial version for evaluate our use.
  • Charts helps me to understand my work and increase my productivity in works.
  • The provider provides effective customer support for all users that are adequately trapped wherever they access the platform.
Preet Chovatiya | TrustRadius Reviewer

Cons

HCL Connections (formerly from IBM)

  • The lack of a note-taking tool became a bigger and bigger issue as time went on. Our pilot users felt Connections was a natural place to take and share meeting notes – including photos, drawings, recorded audio, etc. – and were always frustrated that there was no easy, organized way to do that. We tried using a Blog, Wiki, etc. but nothing really resonated as a good solution for this.
  • The Wiki tool is weak, providing rigid structure but with few options. A Community can only have a single Wiki, for instance. Wikis are weak in the mobile app as well; they’re not even easy to navigate. Users ended up ignoring Wikis completely despite our efforts to get them to convert documents like guidelines, policies, procedures, handbooks, etc. into Wiki form.
  • The Windows Explorer plug-in was useful but required a lot of manual intervention to setup. For instance, once a user joins a Community in Connections, the Community also has to be manually added to the Explorer plug-in so the user can find, open and edit files with it. We felt this process should be much more automated.
  • Tagging is only relevant in the web UI and, to a lesser extent, in the mobile app. However, in the Windows Explorer plug-in, Tags are not usable at all making it difficult to find things that were easy to find in the web UI.
  • IBM Docs was not included in the on-premises deployment; it was an additional license so we did not test it. Documents, mainly Microsoft Office files, are still the single most common way our user community creates, shares, edits and presents information. That proved to be a major gap for our users, and slowed user adoption considerably. We considered testing it, but IBM Docs would only work for about half of our users so we found ourselves wondering if we really wanted to support two document editing platforms. IBM Docs also offers no way to work offline as far as we could tell. This also meant we would need to keep licensing Microsoft Office which is not cheap.
  • Consulting costs are high because the back-end environment is complex. Installing, administrating and even patching Connections is a fairly complex process. We needed to hire consultants to install our test environment and any major upgrades would’ve required additional consulting fees. Any 3rd party add-ons we looked at were highly technical in nature meaning…you guessed it, more consulting costs.
  • Administrating IBM Connections requires editing XML files in a specific, secure way that is typically done in a console. I love consoles as much as the next admin, but when you only use a console once every 2 months it means looking up all the documentation and re-educating yourself. A single change could take me 2 hours to implement. 3rd party admin dashboards do exist, at an additional cost, but IBM really should provide a much easier way to manage the environment.
  • The lack of in-person or online training courses, materials, videos, etc. really discouraged a lot of users. The only decent training we could find (marketing videos aside) was a single video series on Lynda.com which, of course, was an additional cost. In the end that video didn’t really help our users much beyond introductory concepts.
  • IBM includes reporting, but it’s a massive Cognos system requiring some serious hardware and Cognos expertise. We had neither, and would have ultimately opted for a 3rd party add-on for reporting and statistics.
  • An often overlooked concern is eDiscovery. Our contracted eDiscovery service extensively works with various ECMs, but had no idea how they would handle Connections data. The cloud version of Connections offers an add-on for eDiscovery, but as far as we could tell IBM offered nothing for on-premises deployments.
Anonymous | TrustRadius Reviewer

Planview Projectplace

  • It is quite pricey for smaller organizations when you compare the annual cost, there are many other solutions that can get the job done for less. In this regard, it is viewed more as an enterprise solution than a solution for any business of any size.
  • While it is a good project management tool, it can be overwhelming to use if you have a lot of tasks and project info to sort through since it is not as intuitive as other project management tools. You may need to have a dedicated person to keeping bigger projects organized.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 7.7
Based on 7 answers
Connections has continued to more than meet our needs from a collaboration point of view and we are currently working on integration with our IBM Websphere portal platform to provide an integrated collaboration solution. This scenario will provide our users the best both products have to offer in a single interface.
Anonymous | TrustRadius Reviewer

Planview Projectplace

Planview Projectplace 5.4
Based on 7 answers
We probably will renew our plan with Planview. When we first started, it was a little bit of a struggle because we had to train up the new hires on how to use this software. But after some time, everyone got the hang of it and really sees when it is such a great program.
Anonymous | TrustRadius Reviewer

Usability

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 9.0
Based on 4 answers
Connections combines all the most useful abilities from various social networks. This makes it useful of course, but it also reduces user adoption time initially by allowing users to get comfortable with basic features. Once they are comfortable, it's easy for users to start exploring. They find new people in the organization to contact, new sources of information, etc. Before you know it, about half of the users are contributing back in some form -- and all with little or no training needed by IT.
Anonymous | TrustRadius Reviewer

Planview Projectplace

Planview Projectplace 8.6
Based on 67 answers
The overall usability of Planview Projectplace was difficult to get familiar with, and the aesthetic seemed dated compared to minimalist solutions, and heavily refined tools of other software sets. Certain features such as Zoom integration and excellent cross-platform functionality were easy to use and powerful, but not enough to keep us interested.
Alexander Cooper | TrustRadius Reviewer

Reliability and Availability

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 10.0
Based on 2 answers
Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.
Anonymous | TrustRadius Reviewer

Planview Projectplace

Planview Projectplace 8.6
Based on 3 answers
Here and there we run into little errors, but overall everything works pretty smooth. When a project does have lot of data in it, it will lag and take a little longer to load, but I don't see these as issues. It can mean my computer is slow or even my internet is slow.
Anonymous | TrustRadius Reviewer

Performance

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 9.0
Based on 2 answers
IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.
Anonymous | TrustRadius Reviewer

Planview Projectplace

Planview Projectplace 8.2
Based on 3 answers
Similar to my earlier response, overall it does load quickly. When our project does have a lot of files in it, it does take a little longer to load. When running reports, they get finished in a timely manner. It does depend how much information that the report does have. But it is pretty fast overall.
Anonymous | TrustRadius Reviewer

Support Rating

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 8.0
Based on 8 answers
IBM Support has ALWAYS been quick to respond, regardless of the product. Even first level techs seldom provide "canned" responses and they really try to help. If they can't help, they don't wallow around but engage the right person immediately. It's very rare that the first level tech needs to escalate, and even more rare when they do escalate and the next person engaged cannot solve it. We have been more than satisfied with IBM support's quick and professional responses to our issues.
Anonymous | TrustRadius Reviewer

Planview Projectplace

Planview Projectplace 8.7
Based on 66 answers
N/A - I haven't used any of the support features. I haven't been in touch with our CSM, though I don't believe that they have reached out to us to discuss upcoming or new features since we have purchased the tool. The only time we talk to Projectplace is during our renewal phase.
Anonymous | TrustRadius Reviewer

Implementation Rating

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 7.3
Based on 2 answers
Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.
Anonymous | TrustRadius Reviewer

Planview Projectplace

Planview Projectplace 8.2
Based on 1 answer
I don't have any key insights on the implementation of Planview Projectplace, but we were very satisfied with how the software was implemented in our organization. We were able to hit the ball rolling. It took some time to setup, but once we were all setup, everything worked very smoothly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HCL Connections (formerly from IBM)

From the few times that I have used MS SharePoint, I can say that it doesn't seem to hold a candle to the robust features of IBM Connections. The out-of-the-box capabilities of IBM Connections are amazing and are more easy to access and use than what I've seen with MS SharePoint.
Chris Whisonant | TrustRadius Reviewer

Planview Projectplace

There is no added hassle involved due to the availability of the mobile applications. Other than this, due to the collaborative facet of the software I can always make edits and update on the other end. Planview Projectplace has a quite easy user interface which is very easy to use for the non-tech personnel as well. Moreover, the software is intuitive and fits perfectly with all types of organizations, it can be a small business or a mid-sized company.
Dayanna Anderson | TrustRadius Reviewer

Scalability

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 7.0
Based on 2 answers
Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?
Anonymous | TrustRadius Reviewer

Planview Projectplace

Planview Projectplace 7.2
Based on 2 answers
We haven't scaled this to a larger level yet, as this is still in one of our organizations. We do see the potential where it can be scaled to a larger scale, but we taking it one step at a time. This is the reason why I rate it a 9, we know the big potential but have not done it yet.
Anonymous | TrustRadius Reviewer

Return on Investment

HCL Connections (formerly from IBM)

  • Positive - Using IBM Connections has reduced the number of directories and file share repositories previously used for collaboration.
  • Positive - The direction is to stop relying on email for the only method of communicating and sharing knowledge. IBM Connections is in the right step.
Tony Morales, PMP, CSM | TrustRadius Reviewer

Planview Projectplace

  • No one has the functionality of an operating system, such as Skype for Business or GoToMeeting which is very important.
  • Excel's export policy is very ugly and often contains more information than necessary.
  • I can't think of any points worth mentioning for improvement.
Saqib Seraj | TrustRadius Reviewer

Pricing Details

HCL Connections (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Connections (formerly from IBM) Editions & Modules

Additional Pricing Details

Planview Projectplace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Planview Projectplace Editions & Modules

Edition
Projectplace Enterprise$29.001
  1. per seat
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HCL Connections (formerly from IBM)
8.9
Planview Projectplace
8.5

Likelihood to Renew

HCL Connections (formerly from IBM)
7.7
Planview Projectplace
5.4

Usability

HCL Connections (formerly from IBM)
9.0
Planview Projectplace
8.6

Reliability and Availability

HCL Connections (formerly from IBM)
10.0
Planview Projectplace
8.6

Performance

HCL Connections (formerly from IBM)
9.0
Planview Projectplace
8.2

Support Rating

HCL Connections (formerly from IBM)
8.0
Planview Projectplace
8.7

Implementation Rating

HCL Connections (formerly from IBM)
7.3
Planview Projectplace
8.2

Scalability

HCL Connections (formerly from IBM)
7.0
Planview Projectplace
7.2

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