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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Domino

    Score8 out of 10
    N/AHCL Domino (formerly IBM Domino, and before that Lotus Domino) is an enterprise application development platform, boasting mobile-app capabilities to enterprise authentication and a companion low-code app builder called Domino Volt.N/A

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    Pricing
    HCL DominoPipefy
    Editions & Modules
    No answers on this topic
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Offerings
    Pricing Offerings
    HCL DominoPipefy
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Discounts available for annual billing.
    More Pricing Information
    Community Pulse
    HCL DominoPipefy
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Pipefy
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    HCL DominoPipefy
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    NativeScript
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    Score10 out of 10
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    SAP Extension Suite (discontinued)
    Score8.4 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL DominoPipefy
    Likelihood to Recommend
    8.0
    (4 ratings)
    8.2
    (10 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    User Testimonials
    HCL DominoPipefy
    Likelihood to Recommend
    HCLSoftware
    If you're looking for a high-security environment, then Domino is great. The built-in cybersecurity features are seamless, unlike those in the Microsoft or Google environments. Large databases are easily managed, and Domino enables us to automate many of our business workflows. It's easier to use than Microsoft PowerApps, for example. It doesn't integrate easily with other systems, which can be problematic at times. And because of the long-term lack of support from when IBM owned it, the user community has dwindled somewhat, making it hard to reach out for help.
    Incentivized
    Read full review
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Security
    • Total Cost of Ownership
    • Compatibility (20+ year old applications continue to run with no issues)
    • Upgrades - these are 30 minute tasks.
    Incentivized
    Read full review
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • I am not a fan of the Domino ID for authentication purposes. Some Admins appreciate this feature, but ID aging, updating and management issues are burdensome.
    • Integrations with current available software applications as a result of lower Domino adoption rates.
    • Administration tools are somewhat dated and clunky. Even with updates and patches, the Domino administrator console hasn't changed in years.
    Incentivized
    Read full review
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    Usability
    HCLSoftware
    The UI is somewhat dated, and the email experience is not at all like Outlook, but we love the versatility and functionality of Domino. I would absolutely hate to give it up for anything else. We've tried to replicate some of Domino's functionality in SharePoint and found that Domino is considerably better.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Support Rating
    HCLSoftware
    No answers on this topic
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    We use SharePoint, SQL and Teams but only for the things that they excel in. For example, we use teams for small team interactions (including external participants). We use teams for meetings too. We've discovered that Teams collaboration is not as full-functional as Domino and more importantly, that our members (financial services) do not trust the Open Office365 cloud. SharePoint and Team collaborative features are often blocked in our member organizations. Domino is much easier to identify and unblock at the firewall level. It's much easier to restrict collaboration to approved options in Domino.
    Incentivized
    Read full review
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • Domino powered applications has positively impacted our company.
    Incentivized
    Read full review
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    ScreenShots