What users are saying about
10 Ratings
22 Ratings
10 Ratings
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Score 9.2 out of 100
22 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • HCL Domino is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

HCL Domino

90%
3 Ratings
8.3

Pipefy

83%
10 Ratings

Support Rating

HCL Domino

N/A
0 Ratings
9.5

Pipefy

95%
4 Ratings

Likelihood to Recommend

HCL Technologies

Domino is best in medium-sized businesses of 20-100 employees. It's too complicated to implement in very small companies unless you have good external resources. It scales up very well for larger companies but the pressures of users wanting particular "brand-name" software can become difficult. If you want a restricted "extranet/portal" system for a limited set of members it's a great system, particularly if you add a Domino CRM on top. Unlike Microsoft, you never have to resort to command-line tools, like PowerShell, in Domino to get things done.
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Pipefy

Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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Pros

HCL Technologies

  • Domino support for policy-based user registration and deployment eases end-user creation.
  • User access to databases is simplified via group membership and defined roles.
  • Email replication to clustered servers is simplified through connection/replication documents stored centralized address book
  • Group calendaring enabled at client level controls.
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Pipefy

  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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Cons

HCL Technologies

  • User interface needs to be modernised.
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Pipefy

  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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Pricing Details

HCL Domino

Starting Price

Editions & Modules

HCL Domino editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pipefy

    Starting Price

    $22 per month

    Editions & Modules

    Pipefy editions and modules pricing
    EditionModules
    Business221
    Enterprise362
    UnlimitedCustom3
    StarterFree4

    Footnotes

    1. per user, per month*
    2. per user, per month*
    3. none
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    *Discounts available for annual billing.

    Support Rating

    HCL Technologies

    No answers on this topic

    Pipefy

    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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    Alternatives Considered

    HCL Technologies

    We use SharePoint, SQL and Teams but only for the things that they excel in. For example, we use teams for small team interactions (including external participants). We use teams for meetings too. We've discovered that Teams collaboration is not as full-functional as Domino and more importantly, that our members (financial services) do not trust the Open Office365 cloud. SharePoint and Team collaborative features are often blocked in our member organizations. Domino is much easier to identify and unblock at the firewall level. It's much easier to restrict collaboration to approved options in Domino.
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    Pipefy

    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
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    Return on Investment

    HCL Technologies

    • The immediate impact on my organization as a non-profit is cost. Enterprise pricing for a Domino solution is exponentially more inexpensive than more popular applications.
    • Of the most obvious impacts is user familiarity. Given a vast majority of the employment pool having familiarity with MS products, orienting new employees to Domino\Notes is burdensome. Adoption is slow and resistance is high.
    • Hiring Domino administrators and developers is increasingly challenging.
    • The recent sale of the Domino platform away from IBM is concerning.
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    Pipefy

    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
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