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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A

    Qlik Cloud Analytics (Qlik Sense)

    Score8.1 out of 10
    N/AQlik Sense® is a self-service BI platform for data discovery and visualization. It supports a full range of analytics use cases—data governance, pixel-perfect reporting, and collaboration. Its Associative Engine indexes and connects relationships between data points for creating actionable insights.

    $200

    per month

    Pricing
    HCL SametimeQlik Cloud Analytics (Qlik Sense)
    Editions & Modules
    No answers on this topic
    Starter
    $200
    per month
    Standard
    $825
    per month
    Premium
    $2750
    per month
    Qlik Sense (On-Premise)
    Contact Sales
    Offerings
    Pricing Offerings
    HCL SametimeQlik Cloud Analytics (Qlik Sense)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL SametimeQlik Cloud Analytics (Qlik Sense)
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Qlik
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    73 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    57 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    74 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    52 Answers
    Features
    HCL SametimeQlik Cloud Analytics (Qlik Sense)
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    8.4
    7 Ratings
    6% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Hosted PBX9.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings00 Ratings
    User templates8.02 Ratings00 Ratings
    Call reports8.02 Ratings00 Ratings
    Directory of employee names8.07 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    8.0
    8 Ratings
    3% below category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Answering rules8.05 Ratings00 Ratings
    Call recording8.02 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening8.02 Ratings00 Ratings
    Message alerts8.06 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    8.0
    6 Ratings
    1% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Video conferencing8.06 Ratings00 Ratings
    Audio conferencing8.05 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    8.0
    8 Ratings
    2% above category average
    Qlik Cloud Analytics (Qlik Sense)
    -
    Ratings
    Mobile app for iOS8.08 Ratings00 Ratings
    Mobile app for Android8.07 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.8
    315 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings8.3216 Ratings
    Customizable dashboards00 Ratings7.8313 Ratings
    Report Formatting Templates00 Ratings7.5228 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.0
    326 Ratings
    13% below category average
    Drill-down analysis00 Ratings8.0322 Ratings
    Formatting capabilities00 Ratings6.2315 Ratings
    Integration with R or other statistical packages00 Ratings6.3154 Ratings
    Report sharing and collaboration00 Ratings7.6299 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.5
    278 Ratings
    9% below category average
    Publish to Web00 Ratings5.9210 Ratings
    Publish to PDF00 Ratings6.9257 Ratings
    Report Versioning00 Ratings7.7176 Ratings
    Report Delivery Scheduling00 Ratings8.6183 Ratings
    Delivery to Remote Servers00 Ratings8.1108 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    6.7
    314 Ratings
    18% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings6.7307 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.1283 Ratings
    Predictive Analytics00 Ratings6.3195 Ratings
    Pattern Recognition and Data Mining00 Ratings5.92 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.7
    297 Ratings
    10% below category average
    Multi-User Support (named login)00 Ratings6.5276 Ratings
    Role-Based Security Model00 Ratings8.4272 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.4275 Ratings
    Report-Level Access Control00 Ratings7.42 Ratings
    Single Sign-On (SSO)00 Ratings8.7218 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.5
    221 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings8.0215 Ratings
    Mobile Application00 Ratings8.0133 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.0185 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of HCL Sametime and Qlik Cloud Analytics (Qlik Sense)
    Feature
    HCL Sametime
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    8.3
    145 Ratings
    7% above category average
    REST API00 Ratings8.0125 Ratings
    Javascript API00 Ratings8.494 Ratings
    iFrames00 Ratings8.094 Ratings
    Java API00 Ratings8.471 Ratings
    Themeable User Interface (UI)00 Ratings8.497 Ratings
    Customizable Platform (Open Source)00 Ratings8.784 Ratings
    Best Alternatives
    HCL SametimeQlik Cloud Analytics (Qlik Sense)
    Small Businesses
    CallFire
    Score9.7 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Zendesk Explore
    Score8.1 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL SametimeQlik Cloud Analytics (Qlik Sense)
    Likelihood to Recommend
    7.0
    (10 ratings)
    8.3
    (332 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.4
    (7 ratings)
    Usability
    8.6
    (2 ratings)
    8.3
    (14 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (4 ratings)
    7.3
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (5 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    3.4
    (36 ratings)
    Data Sources
    -
    (0 ratings)
    7.5
    (37 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    HCL SametimeQlik Cloud Analytics (Qlik Sense)
    Likelihood to Recommend
    HCLSoftware
    Sametime is well suited for very quick conversations, where you know the person is an active Sametime user. It also serves as an easy way to reach out to someone you may not know when looking for an answer to a quick question, as they are likely to be a Sametime user. Do not, under any circumstances, attempt to use Sametime for Audio or Video chat. The quality and reliability are horrendous.
    Incentivized
    Read full review
    Qlik
    Qlik Sense is a program whose purpose is to greatly improve all your operations and use of all data in an organic way. The mission will always be to increase the economic and commercial processes of the company in a short time. I recommended it for its high technology, which was Created for this area, the results are successful. We have noticed how it has increased relationships with our clients thanks to the credibility and security that we provide.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Sametime's web-based interfaces are "zero load", requiring no plug-ins to be installed to join a meeting, launch a meeting, or use chat in a browser. A plugin is required only if you want to share your screen.
    • Integration with IBM Notes is very tight. Sametime's chat status can change according to your Notes calendar. You can easily see if someone who just emailed you is available to chat. Your chat History is right inside Notes as well.
    • IBM's mobile apps are top notch. We automated the apps for our users thanks to IBM's work with third party MDMs. This made it very simple for us to deploy the Sametime mobile apps -- Chat and Meetings -- and get new capabilities such as Audio & Video mobilized quickly.
    • No down time, ever. The rock solid WebSphere back-end of Sametime means the environment is always up. Period.
    Incentivized
    Read full review
    Qlik
    • Flexibility in data recording, from the app, as well as in handling them. Allowing you to view reports quickly and effectively.
    • Easy to generate dynamic graphics according to our needs.
    • It is very easy to use, intuitive, so it does not generate costs in the learning process compared to the tool with collaborators
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • Not convenient for a large group meeting.
    • Very basic tool for internal communication only not available for third party communication
    • Very basic and limited mobile app features.
    • High speed connection is needed to connect to Sametime
    Incentivized
    Read full review
    Qlik
    • Scalability is RAM limited, all data is associative and in-memory so server's RAM is directly proportional to performance
    • Limitation on advanced analytics capabilities in the form of R integration to perform complex statistical and analytical calculations
    • Can have more intuitive interface
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    Sametime is now an embedded experience for our users. They know it, they like it, they use it, and they expect it to be wherever they are. Because it is pretty easy to use and NEVER goes down, users know they can rely on it and won't be frustrated by it. Sametime is right up with there with Microsoft Office in terms of user adoption and appreciation.
    Incentivized
    Read full review
    Qlik
    Qlik Sense is a constantly improving it's software and working with its' users to make it better. They are great at keeping their users informed of progress and care about delivering a quality product
    Incentivized
    Read full review
    Usability
    HCLSoftware
    Just about everything works the way you expect it would and it's relatively easy for users to figure out. Sametime was one of those things that we started with only a few people as a "test" and before the test period was done we discovered a few hundred people had figured out how to log in and most got it working all on their own. Many of our users want to use Sametime and do so regularly; we do not have to create policies enforcing its usage. Users find it practical to use Sametime to do things like chat, transfer files, share their screen, and so forth.
    Incentivized
    Read full review
    Qlik
    Qlik Sense has a better and easy to learn user interface compared with other analytics tool which always help us to create regular and adhoc reports within the stipulated time frame and can be easily refreshed at a scheduled time and sent to multiple stakeholders for timely update regarding the Key metrics indicator.
    Incentivized
    Read full review
    Reliability and Availability
    HCLSoftware
    Typically if Sametime is not available, it's because Windows Updates were done on the servers and they were not rebooted. However, that's not a problem with Sametime -- in fact, if you have Linux you could probably run Sametime for years without any hiccups whatsoever. We have no internal Linux expertise.
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Performance
    HCLSoftware
    Generally very good. Occasionally AV or screen-sharing will stutter and every now and then I hear of it dropping out altogether, but in all cases it was easy to re-establish
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Support Rating
    HCLSoftware
    I have not needed to use the Sametime support team. Our local support team was able to configure it for me.
    Incentivized
    Read full review
    Qlik
    Qlik is great for companies with lots of business domains and departments because it scales well, especially if data that is reported is saved in SQL and similar structures. Its ease of use and good UI enables business units to create and manage their own reports. That removes a great burden of creating and managing/modifying these pages from the IT team. Overall, it's a win-win for both IT and business units.
    Incentivized
    Read full review
    In-Person Training
    HCLSoftware
    No answers on this topic
    Qlik
    The instructor was very knowledgeable.
    Incentivized
    Read full review
    Online Training
    HCLSoftware
    No answers on this topic
    Qlik
    The online instructor was very knowledgeable.
    Incentivized
    Read full review
    Implementation Rating
    HCLSoftware
    No answers on this topic
    Qlik
    Hire Qlik consultants. It's better done by them or with their aid.
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    We use Jabber globally in our company and Symphony (no relevant app in able list) in some of the teams as well. All these are instant messenger tools, but Sametime is the easiest one to be used and its chat history is easy to be searched. Sametime can be used to contact almost all internal staff as it’s included in default computer package. Symphony is used to chat with front end business while Jabber is used for call.
    Incentivized
    Read full review
    Qlik
    The customization of the platform opens up plenty of other options depending on the use cases. The API layer is incredibly rich and makes integration of Qlik based visualization into web pages a simple and effective pattern. It's been very easy to use with a great community made up of professionals. Qlik Sense has introduces artificial Intelligence into my data visualization and reporting activity.
    Read full review
    Scalability
    HCLSoftware
    Sametime is rock solid. It runs on WebSphere, DB2 and other related IBM technologies. This does mean the back-end is highly complex and very difficult to learn and get comfortable with, however.
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Return on Investment
    HCLSoftware
    • Sametime keeps many of our team members in contact throughout the day which leads to increased productivity which makes everyone happy.
    • We use the team chat room feature every day. This allows a team to stay focused on the task without any extra messages that are not on topic.
    • The split between IBM Sametime, Slack and Google Hangouts has caused some issues when team members are not checking for messages on a certain app.
    Incentivized
    Read full review
    Qlik
    • Once an app is published and running good, we can quickly see the time we save to analyze data.
    • It's hard sometimes to realize the money we save by using this system.
    • People start understanding the power of data and asking more questions.
    Incentivized
    Read full review
    ScreenShots

    Qlik Cloud Analytics (Qlik Sense) Screenshots

    Screenshot of Qlik Sense Cash Flow DashboardScreenshot of Qlik Sense Global Smart SearchScreenshot of Qlik Sense Smart Data Compression - Get immediate insight on large dataScreenshot of Extend, mix and mash-up with our APIsScreenshot of Add "External data" with Qlik DataMarket - Data as a ServiceScreenshot of Visualization Bundle